Large sums are charged for relatively little work and once the resident agrees to have the work carried out and the traders gain access to the property, such as rear garden areas, pressure is applied to the resident to persuade them to have other jobs done.
No cancellation rights or paperwork are given and the traders start work straight away, which they should only do if the customer specifically agrees to this in writing. Professional looking leaflets showing an '0800' number is the only information the customer receives.
Trading Standards always advise residents to never agree to work on the doorstep and if the caller refuses to leave call the Police on 999 and then Trading Standards.
If you know of similar activity or callers please contact Trading Standards on 08454 04 05 06 or use telltradingstandards@leics.gov.uk
