Ten Tips to stay safe if you shop online
19th January 2022
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It's a fact that during the covid pandemic lockdowns of 2020 in particular, many shoppers felt safer surfing the web from the comfort of their homes or offices rather than stepping out and buying locally from high street shops when they were allowed to open. But unfortunately, we know that many became victims of fraud and some have lost huge amounts of money.

Action Fraud and the City of London Police are urging online shoppers once again to think carefully about security, especially when using unfamiliar websites offering deals that appear 'too good to be true'. This current situation is a prime opportunity for fraudsters waiting to relieve customers of their hard-earned cash.

By following these simple tips you can help keep fraudsters at bay:

1. Trust your instincts – if an offer looks too good to believe then there is usually a catch. Legitimate popular technology and designer items are rarely discounted.

2. Check the URL in the web browser (ie the address title of the website). Don’t be fooled by spoof websites where the fraudsters slightly change the address.

3. Ensure the website address begins ‘https’ at the payment stage – this indicates a secure payment.

4. Don’t access links in unsolicited emails - always type in the website address or use a search engine to find a site.

5. Only deal with reputable sellers - only use sites you know or ones that have been recommended to you.

6. Avoid paying by money transfers - they aren’t secure. Use an online payment option such as PayPal, which helps to protect you.

7. Watch out for pop-ups appearing asking you to confirm your card details before you are on the payment stage. Never enter your PIN number online.

8. If your bid for an online auction item is unsuccessful, don’t be tempted to trade off-site if another seller approaches you with a similar item. This is likely to be a scam and you won’t be covered.

9. Keep security software and firewalls up-to-date. Regularly update your internet browser when a new patch is released.

10. Keep receipts and check these against your statement – if you spot a transaction you did not authorise speak to your card company immediately. If you are the innocent victim of any type of card fraud you will not suffer any financial loss.

To stop the criminals, be careful when shopping online, always checking the sites legitimacy and make sure it has a secure payment facility. It may feel like a pain at the time but it could make the difference between 'having a good day' or a 'miserable month'. 

If you or someone you know has been a victim of this type of fraud, report it to Action Fraud so that the incident can be passed on to the police.

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