Pool House Veterinary Group

4.9/5 based on 818 reviews
Latest Reviews
Always friendly and helpful
google.com
Source: google.com
What a joy this vets practice is. Its also a hospital. It's service is exemplary. Try it.
google.com
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Friendly and professional
google.com
Source: google.com
Very good the vet was very knowledgeable and they couldn't do enough very impressed
google.com
Source: google.com
Excellent. Staff are amazing. So grateful for the care and support our animals have received. Cannot thank them enough.
google.com
Source: google.com
Had to admit our pooch at 11 o'clock at night with severe vomiting, they had him for two days. We were kept updated with his progress (he recovered). The staff are friendly and professional and care for their patients as if they were there own. We're so lucky to have this facility only a short drive away.
google.com
Source: google.com
The staff are friendly and knowledgable to all their customers and furry companions. They are comforting and always have time for a smile
google.com
Source: google.com
Very caring and helpful
google.com
Source: google.com
I hope to adopt another dog when the time is right and I visited Pool House because I am looking for a new vet where I can feel secure and supported. I am looking for a vet that can offer continuity of care, kindness, and the expertise and facilities to help my companion with any foreseeable health problems, plus the willingness to refer to a specialist team elsewhere if necessary. A vet at Pool House kindly gave his time generously to discuss the practice, and listened to my fears and hopes without making me feel over-fussy or difficult. I left with a very positive impression of the practice and would like to say how much I appreciated this - thankyou.
google.com
Source: google.com
Great staff and great vets
google.com
Source: google.com
OK
google.com
Source: google.com
Very good vet ctr and has 24 hr animals hospital just a couple of miles down the road
google.com
Source: google.com
Lovely staff and great help with the stray dog I found
google.com
Source: google.com
I cannot speak more highly of Molly and the team at Pool House Vets in Lichfield. Sadly our beautiful dog Rusty was diagnosed recently with cancer and we had to make the heartbreaking decision to have him put to sleep. We arranged for Molly to visit our home as Rusty didnt like going to the vets. All the arrangements were made and he passed away in his own home very peacefully and surrounded by his family, along with Molly who he had got to know over the previous weeks. Molly and the team were incredibly patient with us, very caring and understanding during the difficult times and I would highly recommend PHV. Afterwards, we received a card, his ashes and even had a phone call from Molly seeing if we were Ok 3 weeks later. Of course it was devastating having to let him go but PHV made that decision and the actual event much more bearable by being so kind and understanding.
google.com
Source: google.com
Brilliant staff and service
google.com
Source: google.com
Great vets and staff. Cannot fault.
google.com
Source: google.com
Had to take my cat in as an emergency case. Very friendly and helpful, great vets.
google.com
Source: google.com
Lovely. Clean place... Vets are pleasant and helpful.nothing is too much trouble. And all staff welcome you. Over all a really good practice.
google.com
Source: google.com
Excellent service for my puppy.
google.com
Source: google.com
Helpful advice. Very caring.
google.com
Source: google.com
Had to rush my cat in with a suspected broken tail.All the staff,from the ladies on the phone,to the vet were fantastic.The vet took loads of time with us,and examined our cat thoroughly Was very reassuring,and explained everything clearly,and answered all our questions.
Would like to thank them for the wonderful service.
google.com
Source: google.com
Fab staff very caring
google.com
Source: google.com
Excellent service from friendly staff
google.com
Source: google.com
Staff are professional and knowledgeable and show compassion.
google.com
Source: google.com
Massive thanks to Vicky and Molly for squeezing me in today (Sunday 23rd Feb) and helping with my daughter's poorly mouse. Really appreciate it.
google.com
Source: google.com
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Take Care of Your Pets This Bonfire Night
27/10/2023

With all the excitement, it’s easy to forget about how our pets cope with Bonfire Night. Here's some tips from local recommended veterinary practice Pool House. Read article
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Latest Feedback

In October 2020
Sheila D said

Very satisfied with everything + staff following Lottie's operation. 5 stars.