Pool House Veterinary Group
Latest Reviews
I have been a client of Pool House for over 40 years and with 5+ dogs. The vets are exceptional , giving expert advice and treatment. The nurses and reception staff are vey compassionate, caring and pleasant. It's actually a pleasure to go there! 5 stars? not enough!!
Source: thebestof.co.uk
Always excellent service. Welcoming and reliable. Highly recommend. Wouldn't go anywhere else
Source: thebestof.co.uk
I have taken my pets to Pool House for 16 years. I wouldn't go anywhere else. The vets, nurses and receptionists are all brilliant. Always caring, helpful and nothing is to much trouble. 24/7 service is amazing and reassuring to know someone is there for advice or help.
Source: thebestof.co.uk
Every time I have had to use Pool House it has always been clean, welcoming and professional. All the staff are friendly and knowledgeable and make me and my dog feel in safe hands. Highly recommend them.
Source: thebestof.co.uk
Excellent service , lovely staff they are great with my dogs and cats and Burntwood branch are so efficient
Source: thebestof.co.uk
Amazing! All the vets, nurses and receptionists really go out their way to help in every way possible. The prices are incredibly reasonable considering the insane quality of service provided! Outshines any other practice in the area and I am so proud to have them as my vets!
Source: thebestof.co.uk
Great 24/7 service. Lovely staff. reasonably priced and can always get an appointment.
Source: thebestof.co.uk
So lovely when my dog was diagnosed with a nasty disease. Vets very knowledgable, explained everything n my terms, nurses and receptionists so friendly
Source: thebestof.co.uk
Fabulous service, have used them for over 20 years and wouldn't go anywhere else.
You can always get an appointment and it has some amazing vets, nurses and receptionists.
Its open 24 hours a day, 365 days a year is a comfort knowing they are always there when I should need them.
I also have used the Hydrotherapy Unit based at the hospital and is such a wonderful facility to have on their premises and is run by there very own specialist nurses.
You can always get an appointment and it has some amazing vets, nurses and receptionists.
Its open 24 hours a day, 365 days a year is a comfort knowing they are always there when I should need them.
I also have used the Hydrotherapy Unit based at the hospital and is such a wonderful facility to have on their premises and is run by there very own specialist nurses.
Source: thebestof.co.uk
Always very helpful vets, nurse and the receptionist. Usually take my cat to mere green but have been to lichfield too. I always come away with a better understanding of what is going on with my cat. Would recommend them to anyone. Also there own out of hours is a bonus too.
Source: thebestof.co.uk
The very best care & attention at Lichfield Pool House always
All vets , nursing & reception staff 100% committed to caring for our pets
Special thanks to Jenny England & reception nurses & staff
All vets , nursing & reception staff 100% committed to caring for our pets
Special thanks to Jenny England & reception nurses & staff
Source: thebestof.co.uk
It is really worrying when your pet is poorly, they're party of your family and you'll do anything to make them well. Pool House make you feel they care as much as you do and are supportive caring and give you complete confidence in their ability and knowledge. Would recommend to anyone.
Source: thebestof.co.uk
By far the best vet practice I’ve ever been to Always go above and beyond, the staff are all so caring and helpful and will take my concerned phone calls at any time of night. Keep doing what you’re doing!
Source: thebestof.co.uk
Cannot fault this practice did all they could do to save my dog so kind and all staff are professional an very very good
Source: thebestof.co.uk
Pool house have always been amazing with all of our animals. Recently my girl dog has had problems with her ears. I took her in and Sophie did a thorough check on her. She wanted to see her again after a week to see whether her symptoms had gone with the medication prescribed. After a short period of time the symptoms had gone but returned after a few weeks. I took her back where Sophie attempted to check again but due to how inflamed they were they couldn’t be checked thoroughly. Sophie recommended for her to be sedated to check further and take a biopsy. She returned the next day and was sedated, but due to her discomfort even then they gave her further sedation and checked thoroughly. I was kept informed throughout and Sophie got medication made up so it would fight the type of infection she had. Since this I’ve had no further problems but I know where to go if I do. I will always use pool house and have done since my dog was a puppy and experienced gastroenteritis. I couldn’t recommend them highly enough.
Source: thebestof.co.uk
Amazing dedicated team, always a pleasure to come here.
Source: thebestof.co.uk
Very friendly, helpful and efficient staff
Source: thebestof.co.uk
Very skilled and knowledgeable staff, warm and friendly reception. Always helpful and dedicated. Environment is clean and appropriate for the animals. Display boards with useful information and free drinks.
Source: thebestof.co.uk
Always friendly, easy to deal with. Both reception staff and vets are great.
Source: thebestof.co.uk
We have used pool house vets for 13 years, after adopting our Staffordshire rescue puppy at 7 months old.Unfortunately soon after we had him, we found him having a epileptic fit, and rushed him to pool house, who were then in the centre of Lichfield. Over the years they have been amazing- from just talking to us calmly over the phone in the early hours of the morning when he was having a fit to our heartbreaking decision in May to let him go to sleep peacefully at nearly 14. Their kindness and compassion has been amazing....Thank you to them all.
Source: thebestof.co.uk
They are a wonderful caring veterinary practice that go above and beyond all of the staff are friendly and knowledgeable I wouldn’t go any were else.
Source: thebestof.co.uk
Always used pool house they are simply great compassionate people who are always there to help our pets
My dogs have had bowel surgery , leg surgery and gynaecology surgery and end of life care and I trust them to do their best for my beloved pets
My dogs have had bowel surgery , leg surgery and gynaecology surgery and end of life care and I trust them to do their best for my beloved pets
Source: thebestof.co.uk
I am the sole owner of a 12 year old terrier who has been quite ill throughout her life. Since I changed to Pool House Vets some 8 years ago my dog, and I, have received the best attention. We are always met with kindness and help - she is still with me. In the last six weeks I have had two occasions to ring for reassurance after hours, again to be met with courtesy and helpful advice, but then all the staff I have met there are the same - pleasant, obliging and positive
Source: thebestof.co.uk
Pool House staff are true heroes.their dedicated, determined and skilled work saved the life of our 9week old pup. Ever since they have treated us and her like VIPs... nothing is too much!
Source: thebestof.co.uk
They are very friendly and professional. They do care and treat your pet as if it’s their own pet. Would definitely recommend to anyone who loves their pet or animals in general.
Source: thebestof.co.uk
