Pay by phone parking is Exeter's cashless alternative
28th January 2014
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New PayByPhone technology allows anyone using Exeter City Council's 23 pay and display car parks to pay for their ticket by phone. 

The City Council wanted a parking payment solution that gave motorists the flexibility to pay by phone and charge parking to their credit or debit card, instead of being constrained by the amount of change they had in their pockets or handbag.

Cllr Rosie Denham, Lead Councillor for Economy and Culture, said the system was already proving popular: “Pay by phone is about giving people more flexibility and improving their parking experience. There are other benefits such as text messages which remind motorists when their parking is about to end, and the ability to top up the parking session without having to return to the car park." 

It's not just  motorists who will benefit from the new PayByPhone service; the Council also expects to see a reduction in the time and money spent handling cash as mobile savvy motorists switch from using Pay and Display equipment to PayByPhone. Already over 500 motorists have made the switch and started to use PayByPhone since it was  launched at the start of the year.

The new method of paying by phone is only available in Exeter's pay and display car parks and not at John Lewis, Mary Arches Street, and Guildhall car parks, where motorists pay for their parking at the end of their trip.

“Making paying to park easy for motorists and helping councils to reduce costs is exactly what PayByPhone is all about.  Mobile payments for all kinds of services and purchases are already growing rapidly and we are pleased to be leading the way in this new payment sector,” said Robin Bevan, Consumer Marketing Director at PayByPhone.  

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