The Personal Agent - Estate Agents
Latest Reviews
I would like to express my sincere gratitude to The Personal Agent in Epsom and especially to the agent named Ethan Haddon for the outstanding service! From the very beginning, Ethan demonstrated exceptional professionalism, attention to detail, and a genuine desire to help.
What stood out the most was how easy and pleasant it was to communicate with Ethan. He was always available, responded promptly to all my questions, and provided valuable advice. Thanks to his support, the entire experience was smooth, quick, and stress-free.
If you're looking for a reliable real estate agency and want to work with someone who truly cares about your comfort and results — I wholeheartedly recommend The Personal Agent and Ethan!
What stood out the most was how easy and pleasant it was to communicate with Ethan. He was always available, responded promptly to all my questions, and provided valuable advice. Thanks to his support, the entire experience was smooth, quick, and stress-free.
If you're looking for a reliable real estate agency and want to work with someone who truly cares about your comfort and results — I wholeheartedly recommend The Personal Agent and Ethan!
Source: trustpilot.com
Had a phone call yesterday with Isabel, she answered all my queries with perfect detail. Really good customer service.
I look forward to finding my future home, thank you so much!
I look forward to finding my future home, thank you so much!
Source: trustpilot.com
We recently let our flat through The Personal Agent in Epsom and were delighted with the speed in which new tenants were found. The whole tenancy set up process was dealt with very professionally by the Lettings team. Charlotte Evans, the Property Manager and our main point of contact during the tenancy, has been very helpful and efficient in dealing with any issues we have had to date. We are very happy with the service we have received from The Personal Agent.
Source: trustpilot.com
We cannot recommend The Personal Agent highly enough. Callum, Stephanie and Charlotte from the very first email to moving in and beyond, their professionalism, efficiency, and friendliness have been absolutely outstanding.
They went above and beyond to ensure the whole process was smooth and stress-free. Communication was clear and timely, every question was answered with care, and they genuinely made us feel like valued clients.
What really stood out was their attention to detail and willingness to go the extra mile. Whether it was arranging online viewings at convenient times as we were in Australia at the time, helping navigate paperwork, or even checking in after move-in, their support was impeccable.
In a world where customer service can often feel like an afterthought The Personal Agent sets the standard. Thank you for making the experience so positive.
I’ll definitely be recommending you to friends and family.
They went above and beyond to ensure the whole process was smooth and stress-free. Communication was clear and timely, every question was answered with care, and they genuinely made us feel like valued clients.
What really stood out was their attention to detail and willingness to go the extra mile. Whether it was arranging online viewings at convenient times as we were in Australia at the time, helping navigate paperwork, or even checking in after move-in, their support was impeccable.
In a world where customer service can often feel like an afterthought The Personal Agent sets the standard. Thank you for making the experience so positive.
I’ll definitely be recommending you to friends and family.
Source: trustpilot.com
I enquired to view a property (Epsom branch) and managed to get it done on the same morning, which is great. Ethan was polite, friendly and professional, and throughout the letting process he supported us and promptly clarified all my questions.
The whole thing was super smooth.
The whole thing was super smooth.
Source: trustpilot.com
Our first time renting our property using the Personal Agent. Very happy with how they have dealt with challenges, vetted potential tenants and helped with getting the tenancy completed. Natasha has been great throughout! Good job well done!
Source: trustpilot.com
Natasha and Callum were so helpful and professional when I was looking to rent my mothers house.Nothing was a problem for them and they went out of their way to help and arrange viewings.I really recommend the personal agent
Source: trustpilot.com
Natasha, Callum and Ethan were all very engaged in helping me secure an ideal short term rental in Epsom and I would highly recommend them.
Source: trustpilot.com
We have been renting with the personal agent and couldn't be happier with the service provided by Charlotte who is our main point of contact for property management. She is friendly, professional and attentive. So reassuring to know that any issue that arises will be dealt with from her part!
Source: trustpilot.com
Sarah at the personal agent has been the biggest support to me during a very stressful house sale. Her constant presence in the sale and honest conversations have made a very stressful time, much easier. Thank you Sarah, I am so grateful. Jo x
Source: trustpilot.com
I received great sales support from the team at The Personal Agent in Epsom!
I felt reassured from day one with Chris, Rosie & then Sarah Goddard who was helping me through to exchange of contracts & completion.
I was kept up to date with communications by email & phone regularly and Sarah really helped to progress things to the end. 🙏
My first home purchase took 4 months in total but it has been a very positive experience with the Personal Agent. ⭐️⭐️⭐️⭐️⭐️
I felt reassured from day one with Chris, Rosie & then Sarah Goddard who was helping me through to exchange of contracts & completion.
I was kept up to date with communications by email & phone regularly and Sarah really helped to progress things to the end. 🙏
My first home purchase took 4 months in total but it has been a very positive experience with the Personal Agent. ⭐️⭐️⭐️⭐️⭐️
Source: trustpilot.com
I had fantastic experience with house viewing. The Personal Agent responded quickly and made the booking progress smoothly and efficiently. Thanks very much to Callum. He was also very sincere, professional and empathetic throughout and I will be using him again in the future.
Source: trustpilot.com
From the initial viewing through to picking up the keys, the Personal Agent team were fantastic, a thoroughly and sadly rare, customer experience. Many thanks! Sandy, Darren and Sarah.
Source: trustpilot.com
Natasha was wonderful and I highly recommend working with her.
She asked good questions to understand the type of property we wanted to rent, showed us well-matched properties and was excellent at follow up and all communication.
Don’t hesitate to call on her if you’re looking to rent in Epsom
She asked good questions to understand the type of property we wanted to rent, showed us well-matched properties and was excellent at follow up and all communication.
Don’t hesitate to call on her if you’re looking to rent in Epsom
Source: trustpilot.com
There to help when in need!
Source: trustpilot.com
I recently sold my late parents’ property through The Personal Agent, Epsom, and I couldn’t be more pleased with the service I received. From start to finish, the team was professional, compassionate, and highly efficient, making what could have been a stressful process much smoother. Communication was excellent throughout, with regular updates and prompt responses to any questions I had. Their expertise and dedication ensured a successful sale, and I truly appreciate their support during this difficult time. I highly recommend them to anyone looking for a reliable and knowledgeable estate agent.
Source: trustpilot.com
Ray is a great asset to the Personal Agent. He was always very informative and on top of things even when we had so many obstacles to overcome with the sale of my mums house. Great agent, knows his stuff and always very professional. Would not hesitate to recommend the Personal Agent and Ray. Thank you for all you did for us, from the viewings, to the negotiations to completing on the sale. Thank you
Source: trustpilot.com
The team was very quick in acting, sorted contracts out quickly and was very professional would recommend to deal with.
Source: trustpilot.com
Fantastic experience with the Banstead team! They sold my house & were brilliant during a very stressful experience
Source: trustpilot.com
Sarah Goddard was absolutely brilliant in progressing our sale. she was extremely responsive and proactive keeping me informed at every stage and replying to emails quickly. Such a great approach. Thank you!
Source: trustpilot.com
Very patient and professional agent
Source: trustpilot.com
Hats off to Rosie at The Personal Agent. Knew her stuff about the property, didn’t hurry me and made sure I had all the info I needed. Refreshing to meet young professional on the ball
Source: trustpilot.com
Sarah was very helpful and informative, unfortunately the property wasn’t for us this time, but would definitely use The personal agent again.
Source: trustpilot.com
Shannon was really helpful during our viewing. We had a great experience, thanks Shannon!
Source: trustpilot.com
Always had very good experience with Personal agent.
Charlotte, the property manager at The Personal agent Epsom is very friendly, efficient ,helpful and approachable. She responds to all queries in short time and very professional. Highly recommend the Personal agent lettings service.
Charlotte, the property manager at The Personal agent Epsom is very friendly, efficient ,helpful and approachable. She responds to all queries in short time and very professional. Highly recommend the Personal agent lettings service.
Source: trustpilot.com
