The Personal Agent - Estate Agents

4.9/5 based on 1053 reviews
Latest Reviews
I’m in the process of purchasing a flat with The Personal Agent and my point of contact is Ren Pugh at the Epsom Branch. I have experienced great customer service from Ren. I’m really pleased with how she is handling matters for me. She demonstrates great care, provides good support and keeps me updated with any progress and developments.
When going through the challenges of purchasing a property having someone like Ren really helps and gives confidence and comfort. Thank you Ren for all your help, look forward to the completion of the purchase and to collecting the keys. Thank you
trustpilot.com
Source: trustpilot.com
I’m in the process of purchasing a flat with The Personal Agent and my point of contact is Ren Pugh at the Epsom Branch. I have experienced great customer service from Ren. I’m really pleased with how she is handling matters for me. She demonstrates great care, provides good support and keeps me updated with any progress and developments.
When going through the challenges of purchasing a property having someone like Ren really helps and gives confidence and comfort. Thank you Ren for all your help, look forward to the completion of the purchase and to collecting the keys. Thank you
trustpilot.com
Source: trustpilot.com
My Fiancee and I have had a great experience with The Personal Agent's lettings team. We were quite apprehensive about the process having had a negative experience with another estate agent but as soon as we spoke to and met with Bradley he acted in such a professional and warm manner which really put us at ease. He answered all of our questions and was always available to contact if we had anything further to ask no matter how big or small. We have now found a beautiful property to rent and cannot thank Bradley enough for all of his help in securing the letting. Highly recommend The Personal Agent Lettings team and special mention to Bradley for being so brilliant! Thank you!!
trustpilot.com
Source: trustpilot.com
My Fiancee and I have had a great experience with The Personal Agent's lettings team. We were quite apprehensive about the process having had a negative experience with another estate agent but as soon as we spoke to and met with Bradley he acted in such a professional and warm manner which really put us at ease. He answered all of our questions and was always available to contact if we had anything further to ask no matter how big or small. We have now found a beautiful property to rent and cannot thank Bradley enough for all of his help in securing the letting. Highly recommend The Personal Agent Lettings team and special mention to Bradley for being so brilliant! Thank you!!
trustpilot.com
Source: trustpilot.com
I used The Personal Agent to manage a property we rented out. Great service from Katie, always ready to help out. Was good to know that we didn't need to worry about the day to day issues that come up - any repairs or maintenance required was always timely notified and tradesmen booked in mostly swiftly.
Would recommend.
trustpilot.com
Source: trustpilot.com
I used The Personal Agent to manage a property we rented out. Great service from Katie, always ready to help out. Was good to know that we didn't need to worry about the day to day issues that come up - any repairs or maintenance required was always timely notified and tradesmen booked in mostly swiftly.
Would recommend.
trustpilot.com
Source: trustpilot.com
From start to finish the team at personnel Lettings was polite,efficient and professional.after various problems at the property,Katie managed and dealt with all situations and had all issues resolved as quickly as possible.after using many different estate agents over the years it’s safe to say that Katie and her team are by far the best I’ve used and will highly recommend to my friends and family.can’t thank them enough for everything they have done.
Thankyou to you all
trustpilot.com
Source: trustpilot.com
From start to finish the team at personnel Lettings was polite,efficient and professional.after various problems at the property,Katie managed and dealt with all situations and had all issues resolved as quickly as possible.after using many different estate agents over the years it’s safe to say that Katie and her team are by far the best I’ve used and will highly recommend to my friends and family.can’t thank them enough for everything they have done.
Thankyou to you all
trustpilot.com
Source: trustpilot.com
Would highly recommend Personal Agent. We sold our property through the Ewell branch. Staff kept us informed every step of the way. The sales progressor did the same.
trustpilot.com
Source: trustpilot.com
Would highly recommend Personal Agent. We sold our property through the Ewell branch. Staff kept us informed every step of the way. The sales progressor did the same.
trustpilot.com
Source: trustpilot.com
Really impressed with Sue Boardman from the Personal Agent in Epsom for her persistence in making sure the chain worked and we got to exchange of contracts despite some complications. I suspect quite a few of us in the process (including me) weren't the easiest to deal with but she continued to be professional and pleasant and at long last we achieved the goal we were hoping for. I would like to thank Sue in particular for her dedication and for making every attempt to obtain information for me during the whole process - she rang me almost every day, even I suspect when it was difficult to do so. Thank you.
trustpilot.com
Source: trustpilot.com
Really impressed with Sue Boardman from the Personal Agent in Epsom for her persistence in making sure the chain worked and we got to exchange of contracts despite some complications. I suspect quite a few of us in the process (including me) weren't the easiest to deal with but she continued to be professional and pleasant and at long last we achieved the goal we were hoping for. I would like to thank Sue in particular for her dedication and for making every attempt to obtain information for me during the whole process - she rang me almost every day, even I suspect when it was difficult to do so. Thank you.
trustpilot.com
Source: trustpilot.com
Considering the difficult times and overall contrains the process went very well. Joe and Michael were very helpful and responsive to my enquires and replied to my emails very promptly. Great service. Tks again. G
trustpilot.com
Source: trustpilot.com
Considering the difficult times and overall contrains the process went very well. Joe and Michael were very helpful and responsive to my enquires and replied to my emails very promptly. Great service. Tks again. G
trustpilot.com
Source: trustpilot.com
We have nothing but praise for Personal Agent and in particular Sue Boardman there sales Progressor who it has to be said worked tirelessly on our behalf. Our property proved to be a difficult property to sell and we had a number of sales fall through, but despite this we were kept up to date and fully informed of developments at all times and we always felt reassured that the team at Personal Agent were doing everything possible to facilitate our sale.
To close, if you are considering selling your property I would have absolutely no hesitation in recommending this company and would like to thank Sue once again for a fantastic effort.Thank You
Mr & Mrs J M Sargent
trustpilot.com
Source: trustpilot.com
We have nothing but praise for Personal Agent and in particular Sue Boardman there sales Progressor who it has to be said worked tirelessly on our behalf. Our property proved to be a difficult property to sell and we had a number of sales fall through, but despite this we were kept up to date and fully informed of developments at all times and we always felt reassured that the team at Personal Agent were doing everything possible to facilitate our sale.
To close, if you are considering selling your property I would have absolutely no hesitation in recommending this company and would like to thank Sue once again for a fantastic effort.Thank You
Mr & Mrs J M Sargent
trustpilot.com
Source: trustpilot.com
The Lettings department of Personal Agents in Epsom are efficient and reliable. Joe Frost - their Senior Lettings Manager has been superb in his role and I hear he is moving to a new job elsewhere. I wish him the very best. He has a great team at Epsom : Ria, Michelle, Mathew and others.
trustpilot.com
Source: trustpilot.com
The Lettings department of Personal Agents in Epsom are efficient and reliable. Joe Frost - their Senior Lettings Manager has been superb in his role and I hear he is moving to a new job elsewhere. I wish him the very best. He has a great team at Epsom : Ria, Michelle, Mathew and others.
trustpilot.com
Source: trustpilot.com
Sarah Goddard & Adam Latter were looking after my house transaction - both were fantastic!. Sarah in particular is exceptionally organised, efficient and professional. I had nightmare solicitors who almost derailed the entire process - this was thankfully avoided due to the relentless hard work and outstanding communication Sarah provided. Strongly recommend; a very capable, transparent and speedy team! Thank you!
trustpilot.com
Source: trustpilot.com
Sarah Goddard & Adam Latter were looking after my house transaction - both were fantastic!. Sarah in particular is exceptionally organised, efficient and professional. I had nightmare solicitors who almost derailed the entire process - this was thankfully avoided due to the relentless hard work and outstanding communication Sarah provided. Strongly recommend; a very capable, transparent and speedy team! Thank you!
trustpilot.com
Source: trustpilot.com
Very good service for move to Epsom in March 2021.
I received a very good service from Chris in Sales and Sarah in Sales progression. I had some tight deadlines for exchange and completion and Sarah helped that happen.I am very happy with the new flat and would recommend The Personal Agent.
trustpilot.com
Source: trustpilot.com
Very good service for move to Epsom in March 2021.
I received a very good service from Chris in Sales and Sarah in Sales progression. I had some tight deadlines for exchange and completion and Sarah helped that happen.I am very happy with the new flat and would recommend The Personal Agent.
trustpilot.com
Source: trustpilot.com
As a landlady, I am very happy with this estate agent. Their service is excellent, they have taken care of everything with the tenancy. Customer service is great. They are helpful and friendly. They have transparency in everything. They always keep me updated with developments. Highly recommended.
trustpilot.com
Source: trustpilot.com
As a landlady, I am very happy with this estate agent. Their service is excellent, they have taken care of everything with the tenancy. Customer service is great. They are helpful and friendly. They have transparency in everything. They always keep me updated with developments. Highly recommended.
trustpilot.com
Source: trustpilot.com
Had a really good experience with personal agent they helpful and made the whole process smooth even through lockdown. Great customer service as they were quick to respond and if someone was out of office someone else was quick to pick it up.
trustpilot.com
Source: trustpilot.com
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Property of the Week – 3 bed semi in peaceful #Tadworth location #Epsom #Surrey @PersonalAgentUK
16/05/2019

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Latest Feedback

In October 2016
Guy S said

Andrew is an excellent communicator with a good knowledge about the product he is selling. Strong commercial acumen and I would highly recommend him to anyone buying or selling a house in the area