The Personal Agent - Estate Agents

5/5 based on 2719 reviews
Latest Reviews
The Personal Agent have been doing an excellent job in managing my property.
Just recently there was a small problem with some damp damage. This was dealt with quickly with a quote being issued immediately and the contractor being sent in promptly to carry out the work. Many thanks to Becky Moore at the Personal Agent for arranging this.
trustpilot.com
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A massive thanks and appreciation to Becky Moore, Property Manager, for making things as smooth and quick as possible when we needed our oven fixed. A brilliant new member of staff addition to The Personal Agent.
trustpilot.com
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Natasha was brilliant. Highly recommend her professionalism and proactive approach.
trustpilot.com
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Rosie Fraser from The Personal Agent Epsom was very welcoming. The agent was on time and gave a good walk through being informative without being pushy.
trustpilot.com
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It was a long process selling my 2 bed flat in Epsom but Sarah was helpful & always available to talk to & discuss matters I didn't always understand!
trustpilot.com
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I have just sold my property with the personal agent in Banstead. We had various delays and issues with the solicitors, however Mark was brilliant throughout. He got involved numerous times to help speed up the process between the solicitors, right to the very end and even on completion day. Thank you for your help Mark and to everyone at the personal agent who assisted throughout the sale.
trustpilot.com
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A great company to deal with, very helpful staff and special thanks to Becky Moore for speedy responses and help. Keep up the great work.
trustpilot.com
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Thank you to Becky Moore of the Epsom branch for her help with the issue that my tenant had. She kindly liaised with different parties and sorted the issue quickly.
trustpilot.com
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Sarah has been very helpful and thorough throughout
trustpilot.com
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Thank you, Stephanie, for understanding our queries and promptly following up with the landlords. Your quick responses helped clarify how we should proceed with our property-related commitments. We really appreciate your swift action and support
trustpilot.com
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Stephanie the Lettings Administrator has provided excellent service throughout the start of my tenancy, making the moving in process quick and easy as well as handling document for the old tenants incredibly swiftly. Would definitively recommend.
trustpilot.com
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The help I experienced from Stephanie was excellent. She managed me through the end of tenancy, helping me with all my questions promptly and looking after my tenants. Thank you Stephanie
trustpilot.com
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Experience so far has been great, viewing was to time and all the information you would need was at hand. thank you
google.com
Source: google.com
Thank you to Rosie for presenting a property for sale in Epsom. She was welcoming and helpful regarding the property’s knowledge 😀😀😀
google.com
Source: google.com
I had a really great experience working with this estate agency. The whole team was friendly, professional, and very helpful throughout the entire process. They kept me updated regularly and were always quick to respond whenever I had questions.

What I appreciated the most was how smooth and stress-free they made everything. Buying/selling property can be complicated, but they guided me through every step and made it much easier than I expected.

I would definitely recommend them to anyone looking for a reliable and trustworthy estate agent.
trustpilot.com
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Ray at the Personal Agent was the selling agent for our recent property purchase. From the first viewing Ray was responsive and helped co-ordinate further viewings with trades people with no fuss. Ray was also really proactive and communicative throughout the purchase process and whenever we spoke it was clear he was already up to date on chasing throughout the chain! Thanks for your help.
google.com
Source: google.com
Our experience of buying via The Personal Agent has been very good. Daniel showed us the property & negotiated with us, he was very professional & friendly. Once we had agreed the purchase, Sarah took over and again she was a pleasure to deal with.
google.com
Source: google.com
Glad we sold our property with The Personal Agent in Epsom. We had honest and expert advice from the offset after struggling to sell for 3 months with another agent. The personal agent created a beautiful video of our property which I feel really did help our sale. They also suggested what would and wouldn’t work and gave an honest breakdown of the current market. Many thanks to Richard for his honesty, professionalism and reassurance throughout the sale process.

I felt they communicated well with us as sellers, although we didn’t get enough feedback from viewings in general, but when we did have a successful viewing it was well communicated.

Sarah from after sales was excellent and communicated well, liased with us effectively, took our concerns seriously and called back when she said she would.

Overall, very happy we switched over to the Personal agent and can honestly say, the Epsom team were excellent.
trustpilot.com
Source: trustpilot.com
I used The Personal Agent (Epsom Branch - Lettings) recently and cannot fault the professionalism, friendliness and expertise of these people - specifically Callum who made the process seamless with up to date communication all the way from beginning to end. Callum and his team were wonderful and I'd highly recommend him and The Personal Agent again to anyone looking at letting / selling.
trustpilot.com
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Hint is in their name - definitely a personal feel in the way they interact with you. Engaged with three separate team members and all were professional with quick response times! Great service all round!
google.com
Source: google.com
Rosie was lovely and answered all of my questions. Great communication from all involved.
google.com
Source: google.com
Team of top notch professionals. Best for Epsom and Ewell . Impressive bunch Dan, Rosie, Ray and Chris. Thank you for your amazing service.
google.com
Source: google.com
The Stoneleigh branch team are simply brilliant. The marketing is absolutely top grade, their market insights and knowledge is excellent, and they are constantly going the extra mile to support their clients. We bought our house from them 10 years ago, and I knew if we ever came to sell I’d go straight back to them, but they have genuinely surpassed my expectations. Thank you
trustpilot.com
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Thank you to Stephanie for all her help with our house move! For our first home, the personal agent have been great and always available to help or answer any questions.

I’ve been in regular contact with Steph both via email and over the phone, and she is always so helpful, responds to any questions really quickly, and goes the extra mile to ensure we have everything we need; something as first ‘timers’ we couldn’t have asked for more and really appreciate. Thanks so much for your help!
trustpilot.com
Source: trustpilot.com
We’ve just moving into our new property and wanted to share how positive our experience has been with the letting agent. From the initial viewing right through to moving in,Ethan Haddon was professional, friendly, and incredibly helpful. He answered all our questions promptly, kept us well informed throughout the process, and made everything feel straightforward and stress-free. It really made a difference during what can often be a busy and overwhelming time. Thank you for the excellent service — we really appreciate it!
trustpilot.com
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Property of the Week – 3 bed semi in peaceful #Tadworth location #Epsom #Surrey @PersonalAgentUK
16/05/2019

The Personal Agent are pleased to present this 3 bed semi in peaceful location in Tadworth Read article
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Latest Feedback

In October 2016
Guy S said

Andrew is an excellent communicator with a good knowledge about the product he is selling. Strong commercial acumen and I would highly recommend him to anyone buying or selling a house in the area