The Personal Agent - Estate Agents

4.9/5 based on 2455 reviews
Latest Reviews
Finding my first flat felt like a big, daunting step—until I met Callum Kirkby. From the beginning, he was approachable, easy to talk to, and incredibly helpful. He took the time to walk me through everything, no matter how small the detail, and never made me feel rushed or pressured.

What really stood out was how genuine he was. He wasn’t just trying to close a deal—he truly cared about helping me find a place that felt right. And I did! The flat is absolutely beautiful, better than I imagined, and I couldn’t be happier with where I’ve ended up.

Callum was always quick to respond, clear with his communication, and just really pleasant to work with. If you’re navigating the rental market and want someone who’s professional but down-to-earth, Callum is your guy.
trustpilot.com
Source: trustpilot.com
I had the absolute pleasure of working with Callum Kirkby to secure my very first lease on a beautiful flat, and I couldn’t be more grateful for his support throughout the entire process. From the first inquiry to the final paperwork, Callum was professional, responsive, and genuinely invested in helping me.

He made what could have been a stressful experience feel smooth and straightforward. He took the time to understand what I was looking for, answered all my questions with patience and clarity, and went above and beyond to ensure everything was handled efficiently.

Thanks to Callum’s guidance and dedication, I’m now happily settled into a flat that feels like home. I highly recommend him to anyone looking for a reliable and personable letting agent – he’s truly fantastic at what he does!

He is worth more than 5 stars.

Thank you very much Callum!!
trustpilot.com
Source: trustpilot.com
callum was great
trustpilot.com
Source: trustpilot.com
I had a fantastic experience selling my property with The Personal Agent. From start to finish, the process was smooth, professional, and reassuring. A special mention to the progression team, who kept everything on track and were always available to answer questions and provide updates.

Most of all, I want to highlight Abigail, who was absolutely outstanding. Her communication, calm approach, and genuine care made a potentially stressful process feel completely manageable. She truly went above and beyond, and I can’t thank her enough.

I would highly recommend this team to anyone looking to sell their home or buy a new property. It was an exceptional service from a group of people who really care. Thank you!
trustpilot.com
Source: trustpilot.com
managed to let out my first property and purchase another. I was put in touch with natasha from the personal agent, she was great from the start, there was a lot of things to get past along the way to getting the tennants in. Natasha was a great help all the way

can’t recommend enough
trustpilot.com
Source: trustpilot.com
Just rented out my parent's house that took 9 months of renovation work. Had some great support and advice from Cheryl and a great letting experience with Natasha. The overall experience has been friendly, professional and helpful without being pushy. They are actually a "personal" agent like it says on the tin!
trustpilot.com
Source: trustpilot.com
Sammy was brilliant from start to finish
trustpilot.com
Source: trustpilot.com
We have just rented a property through the Personal Agent. From start to finish the whole process liaising with Callum has been second to none. Communication has been great throughout. I would highly recommend.
trustpilot.com
Source: trustpilot.com
Natasha and Callum were amazing! We have just rented a property through the personal agent and it was flawless from start to finish. Kept well informed and they were always so responsive. Wouldn’t hesitate to use again. Thank you
trustpilot.com
Source: trustpilot.com
Callum was really helpful, proactive, and explained everything clearly. Made the things much easier! It was a pleasure working with someone so professional.
trustpilot.com
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Absolutely flawless experience. The sales negotiator was on time, knowledgeable and professional. I would highly recommend The personal agent for property viewings.
trustpilot.com
Source: trustpilot.com
Callum is very approachable, helpful and extremely supportive. I feel very reassured every time when I communicate with him. Very good service, thank you for all your help!
trustpilot.com
Source: trustpilot.com
Rosie was very knowledgeable, courteous and respectful when she showed my stepfather and myself around a retirement flat in Epsom. Thank you very much Rosie.
google.com
Source: google.com
Great service from everyone at Personal Agent. Very professional from start to finish. Having sold 2 houses through them I would thoroughly recommend.
google.com
Source: google.com
Dan at the Personal Agent has been extremely helpful throughout our search in the Epsom area. We are first time buyers but we have been well guided and informed throughout our journey thus far.
google.com
Source: google.com
Daniel was very friendly and very helpful. I feel like I can pick up the phone whenever I need to and he will always be happy to answer any questions.
google.com
Source: google.com
Put my flat on the market with The Personal Agent based in Epsom Surrey.
The letting manager Natasha was absolutely brilliant. Great communication throughout the viewing process. A tenant was secured within a week. I was kelp updated during this time.
I was contacted about all pre viewing and given feedback from the viewings
Once this side of the letting was complete I was then put into contact with Stephanie who was also very professional.
Both/all staff members were proactive, professional and very pleasant to work with. I couldn’t have asked for a better service. Full marks 10/10.
trustpilot.com
Source: trustpilot.com
Callum has been very supportive throughout the process. He explained to me clearly my options and guided me through until I decided which suites me best. My property was advertised for rent one day and then only few days later, viewers were lining up and offered sent immediately after the viewing. The team kept in contact with me about the progress and offered help along the way on how we can expedite the process. In less than a month, I completed my requirements and also the checks required for the tenant. After just a month later, my tenant moved in. Thank you.
trustpilot.com
Source: trustpilot.com
Iam very pleased to say thank you the the personal Agent Lettings for helping me get my dream home . You handled every details in time and without any stress . The HR Stephanie and your team you're amazing and excellent in helping people find their dream homes .
Thanks again xx
Barbra
trustpilot.com
Source: trustpilot.com
Sam and Rosie have been super helpful with my viewing and queries - highly recommended.
google.com
Source: google.com
Charlotte at The Personal Agent, handles my letting. She is very understanding, finds solutions to any issues and goes above and beyond.
Asset to the company.
trustpilot.com
Source: trustpilot.com
Rosie was excellent very friendly and explained information about house<br>She also gave us hand out sheet with information regarding property
google.com
Source: google.com
Our experience with The Personal Agent has been amazing.
We recently rented a property and from the viewing to signing the contract the process has been very professionally handled and easy. Ethan has been so kind, great with arranging the viewing and seamlessly communicating the updates. Natasha has been exceptionally helpful, great communication, and always so quick to respond and efficiently solve our queries within the hour.
Thank you!
trustpilot.com
Source: trustpilot.com
The viewing went well.
google.com
Source: google.com
Helpful and positive
google.com
Source: google.com
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Property of the Week – 3 bed semi in peaceful #Tadworth location #Epsom #Surrey @PersonalAgentUK
16/05/2019

The Personal Agent are pleased to present this 3 bed semi in peaceful location in Tadworth Read article
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Latest Feedback

In October 2016
Guy S said

Andrew is an excellent communicator with a good knowledge about the product he is selling. Strong commercial acumen and I would highly recommend him to anyone buying or selling a house in the area