The Personal Agent - Estate Agents

4.9/5 based on 2516 reviews
Latest Reviews
I have been with Charlotte Evans more than 2 years and She is always supportive, responsive, professional and kind.
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Charlotte came to inspect my house at a timely manner. She is helpful in passing our concerns or things that need to be fixed to the landlord.
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I recently bought a property through the Personal Agent (Epsom) and the service was excellent from start to finish. Sarah, Ray and the rest of the team were professional and kept me updated throughout the process. Communication was always clear and timely, which really helped make what can be a stressful experience much smoother. I felt supported at every stage, and wouldn't hesitate to recommend them to anyone looking to buy a home.
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This is my second time using The Personal Agent and once again I’ve had such a positive experience. The staff are always so kind and genuinely helpful – nothing ever feels like too much trouble. They really go out of their way to make the whole process as smooth and stress-free as possible. I wouldn’t hesitate to use them again and would happily recommend them to anyone.
Thankyou again to Ethan for looking after us.
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Callum Kirkby was extremely helpful and knowledgeable when it came to our move. I would highly recommend The Personal Agent and Callum made the move stress free.
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With a tight timescale and quite specific guidelines for what we were looking for, our agent Callum managed to find us not one but after the first was taken after the market, a 2nd even more lovely property than the first.

Callum not only ensured that we were kept informed and assured throughout the process but also dealt incredibly professionally with both myself and my wife even when we were a little stressed.

All in all a refreshing experience that was not at all expected. An estate agent that surprised us by going above and beyond.

10/10 would recommend.
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Thanks Michelle, her professionalism and responsiveness ensured a smooth rental renewal process!
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We had a viewing with Isabel from the Banstead office. She was very knowledgable about the area. She was professional but also friendly. She allowed us to look around the property freely but was there for any questions etc. She is very quick and efficient on email.
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Great experience selling my home with The PA. Everything was handled professionally and I always felt well looked after. A special mention to Sarah, the sales progressor, who kept m eupdated throughout and made the whole process much easier. We’d happily recommend them.
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No power at our rental property.
Michelle had an electrician there within the hour.
Well done Michelle. One happy landlady and tenant.
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I was dealing mainly with Mrs. Natasha Sanches, the Personal letting agent . She , apart from being a very nice person is excellent as professional letting property agent. So advisable, so helpful just very good. It is the second time she managed to rent my flat the second time has done it very professionally .
Thanks.
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My experience working with Callum has been excellent from start to finish. He was professional, approachable, and always quick to respond to my questions. He made the whole process of moving into my new flat smooth and stress-free, keeping me updated at every stage. What stood out most was his genuine care and attention to detail — I felt fully supported throughout. I would happily recommend Callum to anyone looking for a reliable and trustworthy agent.

Thank you so much Callum for all your support throughout the renting process.
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Isabel conducted a viewing on a property we were interested in.
She was very professional and helpful.
Thank you
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First time getting into a rental property using the personal agents and I am very happy with the whole process.
We had a little delay with the moving in date but not due to anyone’s faults. In fact Callum was really great at making it all happen and as speedy as possible. Great experience guys!
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Callum has been the most wonderful assistance to us moving into our rented property and has gone above and beyond including responding to late night questions and constantly checking in to see that everything has gone well. He is so lovely and kind throughout the whole process and any issues/hurdles have been sorted straight away with him. Absolutely amazing!!
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Mainly well organised and helpful
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Excellent service and professional approach! The team is very helpful & proactive, and provides support at every step of the process.
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Great experience with people from the Personal Agent - great & clear communication, knowledgeable about the property and keen to tailor our search to meet our precise needs.
Lately - had a great experience with Isabel Cagigao from the Banstead branch - very professional & helpful.Highly recommend.
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I was buying a property and Sarah made the whole process so much easier. She kept me updated at every stage, was quick to respond to any queries, and helped ensure everything went through smoothly. Her professionalism and support were greatly appreciated.
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We recently went through Personal agent and the service and prompt response from Callum was superb. It made life a lot easier in what is traditionally a very stressful rental market. Cannot thank him and The Personal Agent enough.
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Isabela, the agent who showed the property today, was absolutely fantastic! 🌟

Her professionalism, attention to detail, and warm approach made the entire experience seamless and enjoyable. It’s rare to meet someone who combines expertise with genuine care, and Isabela truly shined.

Thank you, Isabela, for going the extra mile and making the property tour such a pleasure
trustpilot.com
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We have used the personal agent for all three sales now, and every time we’ve been really happy with the service they’ve offered.
The marketing is great and we had such an amazing result of people viewing and selling fast!
We also used them to view a fair few properties and what stands out is the people have such great energy, their knowledge of the properties they are showing, so I can see why ours sold so well.
Big thanks to all at the Epsom branch.
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Sammy Voller, at The Personal Agent Banstead, has been incredibly helpful in my search for a new home. She's been brilliant at arranging viewings for me, always making the process easy and efficient. Her communication is top-notch; she's kept me in the loop every step of the way, and I never felt like I was waiting around. I truly appreciate her proactive and supportive approach. I highly recommend Sammy and The Personal Agent, to anyone looking to buy or sell a property.
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Isabel from "The Personal Agent" accompanied me on a property viewing, and was knowledgeable about the area as well as the property.
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The personal agent has been brilliant, especially Sammy who has gone above and beyond in helping us on our search for our dream home. She has been great at sending over houses for us to view and is very friendly and helpful. The search still continues but I believe with sammy’s help we will find a home that is for us
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Property of the Week – 3 bed semi in peaceful #Tadworth location #Epsom #Surrey @PersonalAgentUK
16/05/2019

The Personal Agent are pleased to present this 3 bed semi in peaceful location in Tadworth Read article
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Latest Feedback

In October 2016
Guy S said

Andrew is an excellent communicator with a good knowledge about the product he is selling. Strong commercial acumen and I would highly recommend him to anyone buying or selling a house in the area