The Personal Agent - Lettings & Management

4.9/5 based on 1315 reviews
Latest Reviews
I would like to thank Joseph Edwardson for all his efforts in finding me the perfect property. He was always responsive updating me on all new properties coming in. it has taken nearly a year to secure a property and Personal agent have done an amazing job and would certainly recommend.
google.com
Source: google.com
I used The Personal Agent to manage a property we rented out. Great service from Katie, always ready to help out. Was good to know that we didn't need to worry about the day to day issues that come up - any repairs or maintenance required was always timely notified and tradesmen booked in mostly swiftly.
Would recommend.
trustpilot.com
Source: trustpilot.com
I used The Personal Agent to manage a property we rented out. Great service from Katie, always ready to help out. Was good to know that we didn't need to worry about the day to day issues that come up - any repairs or maintenance required was always timely notified and tradesmen booked in mostly swiftly.
Would recommend.
trustpilot.com
Source: trustpilot.com
From start to finish the team at personnel Lettings was polite,efficient and professional.after various problems at the property,Katie managed and dealt with all situations and had all issues resolved as quickly as possible.after using many different estate agents over the years it’s safe to say that Katie and her team are by far the best I’ve used and will highly recommend to my friends and family.can’t thank them enough for everything they have done.
Thankyou to you all
trustpilot.com
Source: trustpilot.com
From start to finish the team at personnel Lettings was polite,efficient and professional.after various problems at the property,Katie managed and dealt with all situations and had all issues resolved as quickly as possible.after using many different estate agents over the years it’s safe to say that Katie and her team are by far the best I’ve used and will highly recommend to my friends and family.can’t thank them enough for everything they have done.
Thankyou to you all
trustpilot.com
Source: trustpilot.com
I would like to recommend Katie Jenkins.
She is approachable and always very helpful, warm , engaging , efficient and very professional.
We are tenants and since we moved into the property we had numerous problems and Katie was always very helpful in resolving them.
Katie is real pleasure to deal with.
She is clearly an asset to 'The Personal Agent'.
Thank you so much!
Krystyna
google.com
Source: google.com
We have worked with Personal Agent Lettings for over 7 years. They are professional and they deliver results. Highly recommend
google.com
Source: google.com
I selected The Personal Agent based on the presentation Andrew Burn made to me. Excellent sales pitch and the follow through did not disappoint.

The team were thoroughly professional. Had a huge number of views and offers within days of the property being advertised. Accepted the offer that suited us the best.

Ren was EXCELLENT in keeping us up to date with what was going on with the buyer and their solicitors.

Thank you!
google.com
Source: google.com
We finally made it to exchange! Just wanted to say a big thank you to Ren as she did a fantastic job of chasing both solicitors constantly to ensure we reached this stage! She was great at keeping us in the loop on what was happening and very quick to respond to our emails. Fantastic service, thank you :).
google.com
Source: google.com
I felt the communication was excellent and was kept up-to-date on the process and managed very well during COVID. This being my first chain selling and buying was made more seamless.
google.com
Source: google.com
I have been a client for a number of years of The Personal Agent as a landlord. They have always been very professional, friendly and efficient both in property management and finding good quality tenants, particularly Katie whom I mainly deal with on the property management side. I would thoroughly recommend them.
google.com
Source: google.com
I want to thank TPA, and especially Ren, for helping me and my family get through a long and frustrating process of home purchase. Having previous experience with them I can say that The Personal Agent is by far the best Sales and Lettings agent in Epsom and the surrounding areas. Highly recommended.
google.com
Source: google.com
after dealing with 4-5 agency in London , i can confirm that the Personal Agent Epsom is the Best Agent in All London , They are True Pro
google.com
Source: google.com
I have had an excellent experience selling my home with The Personal Agent. They have been brilliant throughout the whole sales process. Sarah in the Sales Progression Team has been instrumental in sales process and has worked diligently and professionally always keeping me updated at each stage. I would definitely use the team again.
google.com
Source: google.com
I use the Personal Agent to manage a flat. They have been very good at bringing to my attention any problems or other issues which need my authority to call a tradesperson. The paperwork has always been prompt and well presented. In particlular I would like to express my gratitiude to the property manager Katie Jenkins, who has always been helpful and considerate. She knows her job!
google.com
Source: google.com
The whole team at The Personal Agent are excellent. I've had both 'tenant finder only' + 'fully managed' services from other local agents but none have been as good.

Ria is very knowledgeable & always very helpful RE local market insight + pricing. Her negotiators have always been really pleasant to deal with, seem to book viewings with the right sort of tenants & provide useful feedback after appointments. Being a studio flat the tenant turnover is fairly high but I can't remember having a void period longer than a week or so..

The whole team is 5* but I have personally been most impressed by Katie Jenkins (property manager). Over the last couple of years we have had a number of issues to deal with & Katie has always been both easy to contact & very quick to respond to the problem. She books good/local contractors, sorts the problem ASAP & most importantly, ensures the tenant is happy & enjoying living there.. Really excellent service - thank you.

Over the years I've dealt with the whole team on numerous occasions (Ria, Katie, Matthew, Michelle, Joe, Arran) & they have all been excellent - Would recommend to friends/family without hesitation.
google.com
Source: google.com
Excellent service they suggested a letting price and very quickly found a tenant for me at that price. perfect!
google.com
Source: google.com
We have found all the staff at the Personal Agent to be super helpful and professional. They are very knowledgable and have always worked quickly and effectively. Highly recommend.
google.com
Source: google.com
Excellent service, they were flexible with appointments and listened to what we wanted and went out of their way to help us find our new flat, I highly recommend them.
google.com
Source: google.com
Would highly recommend Personal Agent. We sold our property through the Ewell branch. Staff kept us informed every step of the way. The sales progressor did the same.
trustpilot.com
Source: trustpilot.com
Would highly recommend Personal Agent. We sold our property through the Ewell branch. Staff kept us informed every step of the way. The sales progressor did the same.
trustpilot.com
Source: trustpilot.com
Really impressed with Sue Boardman from the Personal Agent in Epsom for her persistence in making sure the chain worked and we got to exchange of contracts despite some complications. I suspect quite a few of us in the process (including me) weren't the easiest to deal with but she continued to be professional and pleasant and at long last we achieved the goal we were hoping for. I would like to thank Sue in particular for her dedication and for making every attempt to obtain information for me during the whole process - she rang me almost every day, even I suspect when it was difficult to do so. Thank you.
trustpilot.com
Source: trustpilot.com
Really impressed with Sue Boardman from the Personal Agent in Epsom for her persistence in making sure the chain worked and we got to exchange of contracts despite some complications. I suspect quite a few of us in the process (including me) weren't the easiest to deal with but she continued to be professional and pleasant and at long last we achieved the goal we were hoping for. I would like to thank Sue in particular for her dedication and for making every attempt to obtain information for me during the whole process - she rang me almost every day, even I suspect when it was difficult to do so. Thank you.
trustpilot.com
Source: trustpilot.com
Considering the difficult times and overall contrains the process went very well. Joe and Michael were very helpful and responsive to my enquires and replied to my emails very promptly. Great service. Tks again. G
trustpilot.com
Source: trustpilot.com
Considering the difficult times and overall contrains the process went very well. Joe and Michael were very helpful and responsive to my enquires and replied to my emails very promptly. Great service. Tks again. G
trustpilot.com
Source: trustpilot.com
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