The Personal Agent - Lettings & Management
Latest Reviews
We have had a very positive experience with the Personal Agent, dealing mainly with John and Mark. Very comprehensive communications together with a great level of professionalism at all times
Source: trustpilot.com
Sarah was exemplary throughout our sale. She moved the process along at pace, always with attention to detail and a pragmatic, solutions focused approach. She was instrumental in finding practical ways forward for the benefit of the entire chain and maintained clear, consistent communication from start to finish.
She is a real credit to The Personal Agent and, without doubt, the reason I would confidently recommend this firm to anyone selling their home.
She is a real credit to The Personal Agent and, without doubt, the reason I would confidently recommend this firm to anyone selling their home.
Source: trustpilot.com
Just wanted to say thanks to the team at The Personal Agent in Epsom for setting me up with my new flat I've just moved into. The staff in the branch have been helpful everytime I've visited, and Ethan specifically has been very helpful and responsive as my letting agent via email and phone. Thanks!
Source: trustpilot.com
Stephanie Foley at The Personal Agent has been outstanding throughout the deposit claim process for our rental property. From the very start, she was proactive in identifying items to claim, organised a meeting to agree on a clear plan of action, and kept us informed at every stage.
She was thorough in compiling the initial claims list, arranged contractor quotes promptly, and handled all communications with the tenants professionally. What stood out most was her attention to detail and willingness to go the extra mile to ensure nothing was overlooked.
It was clear she genuinely cared about getting the best outcome for us as landlords. I would highly recommend Stephanie and The Personal Agent to anyone looking for a reliable and dedicated lettings service.
She was thorough in compiling the initial claims list, arranged contractor quotes promptly, and handled all communications with the tenants professionally. What stood out most was her attention to detail and willingness to go the extra mile to ensure nothing was overlooked.
It was clear she genuinely cared about getting the best outcome for us as landlords. I would highly recommend Stephanie and The Personal Agent to anyone looking for a reliable and dedicated lettings service.
Source: google.com
Callum has made the whole process super smooth and easy.
Always replying fast to emails and questions I have had about any of the properties.
Me and my partner have now found our perfect flat and we cant thank Callum enough!
Always replying fast to emails and questions I have had about any of the properties.
Me and my partner have now found our perfect flat and we cant thank Callum enough!
Source: trustpilot.com
Many thanks to Sarah Goddard from Personal Agent Epsom.
Great service, friendly and polite during the stressful process of selling. Highly recommend.
Great service, friendly and polite during the stressful process of selling. Highly recommend.
Source: trustpilot.com
Very polite and informative tour of the house! However, I’m looking for a house with a large garden in a quieter part of the road ! Thankyou for your service
Source: google.com
I had the pleasure of viewing the property with Rosie yesterday. She was professional, courteous, and very helpful throughout. Thank you for your time.
Source: google.com
Rosie was very professional and helpful
Source: google.com
I'd like to thank Ray and Sarah at Personal Agent, Epsom. Ray helped us get our offer accepted, and Sarah made everything much easier all the way through to the exchange of contracts. I’m really pleased to have worked with them and would highly recommend them to anyone.
Source: google.com
Rosie was polite and helpful during my very brief viewing.
Source: google.com
We have bought a house through the personal agent and Sarah was looking after the sales progression side of the purchase. She was always very quick to respond and happy to assist with chasing the solicitors. Thanks Sarah for all your help.
Source: google.com
Sarah handled the sales progression on a trade in unit we took against one of our new builds. The whole process was superb and communication excellent,
Jason / earlswood homes
Jason / earlswood homes
Source: trustpilot.com
The viewing went well, Rosie was very helpful and had all the details I needed
Source: google.com
Rosie was great!
Source: google.com
I have had an excellent service from Callum at The Personal Agent. After unexpectedly needing to move I identified an excellent property listed by The Personal Agent and after an online enquiry was contacted by Callum. Subsequently I was very quickly able to get a Saturday viewing which was very convenient for mine and my partner's work schedule. Callum was very knowledgeable and professional during the viewing able to answer all of our questions. We subsequently put in an offer which was accepted and processed very swiftly and efficiently and we're now very excited to move in!
Source: trustpilot.com
We had an excellent experience with Personal Agent, especially with Sarah Goddard as our case handler. She supported us from start to finish and was always available to answer our questions. As first time buyers, this meant a lot to us because she made everything feel simple and stress free. The whole process was smooth, clear and very well managed. We completed in just 1.7 months, which was incredible. Thank you again for all your hard work! We would definitely recommend both Sarah and Personal Agent.
Source: google.com
I had a good experience renting a property through Callum Kirkby at The Personal Agent. As a tenant, I found him extremely knowledgeable, professional, and always approachable with a smart, friendly manner. He answered all my questions, addressed concerns quickly, and kept me updated every step of the way. Callum helped us secure a great home faster than expected, overcoming any hurdles along the process and making the entire move smooth and stress-free. I highly recommend him to any tenant looking for reliable, top-notch support!
Source: trustpilot.com
I recently moved in to my new home, and Callum made the experience really seamless, he helped make the move far easier and simpler than I thought it would be.
Source: trustpilot.com
Despite us not previously knowing the location very well, the Personal Agents had a good understanding of the type of properties and areas which would best suit us. John from the Banstead office has been particularly helpful in giving advice and support, along with guiding us through the various stages of our house purchase.
Source: trustpilot.com
Personal Agent is responsive to any queries and follow ups. Kept updated on sale. Our house sale brochure and photos/video were very well done and detailed.
Source: trustpilot.com
Site is very easy to navigate and the staff are all friendly and helpful.
Source: trustpilot.com
Very professional. Arrived early which is positive. Pointed out key features of the property and stood back when appropriate to allow us to chat. Well done Rosie.
Source: google.com
The service provided by Ray Steward at the Personal Agent for the sale of our house has been excellent. He has given us regular updates and had been proactive in following up when there have been delays with other parties. I would thoroughly recommend the Personal Agent based on our experience
Source: google.com
John from the Banstead branch, has been really supportive and helpful throughout our selling process. We are both really grateful for all his sound advice which culminated in the sale of our house within the timeframe we were looking at. We would definitely recommend Personal Agent.
Source: trustpilot.com
