The Personal Agent - Lettings & Management

5/5 based on 2777 reviews
Latest Reviews
Rosie is very patient and enthusiastic, showing us around the property. Great Agent!
google.com
Source: google.com
Natasha was brilliant. Highly recommend her professionalism and proactive approach.
trustpilot.com
Source: trustpilot.com
Rosie Fraser from The Personal Agent Epsom was very welcoming. The agent was on time and gave a good walk through being informative without being pushy.
trustpilot.com
Source: trustpilot.com
Rosie was great at accommodating our schedule when it came to viewings and follow-up actions. Friendly team that are responsive and very knowledgeable around the areas they serve!
google.com
Source: google.com
I had two viewings with the personal agent today, one with Rosie and one with Shannon and they were both well informed, able to answer all questions I had and provided me with details about when things were built and/or installed. They both had a friendly manner and were personable. We also recently sold our place through the personal agent. It was listed quickly and within a few days we had our first viewing booked. We received feedback quickly and were very happy to have it sold within 2 weeks of listing.
google.com
Source: google.com
Since Personal Agent took over the tenancy management from the previous agent, they've been superb with getting information back to us really helped us with tenancy process. From a renters perspective it's been a delight dealing with Michelle and the team!
google.com
Source: google.com
The viewing with ruby at the weekend was great and went smoothly
google.com
Source: google.com
Great viewing, really patient as we looked round, very knowledgeable about the house
google.com
Source: google.com
It was a long process selling my 2 bed flat in Epsom but Sarah was helpful & always available to talk to & discuss matters I didn't always understand!
trustpilot.com
Source: trustpilot.com
I have just sold my property with the personal agent in Banstead. We had various delays and issues with the solicitors, however Mark was brilliant throughout. He got involved numerous times to help speed up the process between the solicitors, right to the very end and even on completion day. Thank you for your help Mark and to everyone at the personal agent who assisted throughout the sale.
trustpilot.com
Source: trustpilot.com
A great company to deal with, very helpful staff and special thanks to Becky Moore for speedy responses and help. Keep up the great work.
trustpilot.com
Source: trustpilot.com
Thank you to Becky Moore of the Epsom branch for her help with the issue that my tenant had. She kindly liaised with different parties and sorted the issue quickly.
trustpilot.com
Source: trustpilot.com
Sarah has been very helpful and thorough throughout
trustpilot.com
Source: trustpilot.com
Thank you, Stephanie, for understanding our queries and promptly following up with the landlords. Your quick responses helped clarify how we should proceed with our property-related commitments. We really appreciate your swift action and support
trustpilot.com
Source: trustpilot.com
Stephanie the Lettings Administrator has provided excellent service throughout the start of my tenancy, making the moving in process quick and easy as well as handling document for the old tenants incredibly swiftly. Would definitively recommend.
trustpilot.com
Source: trustpilot.com
The help I experienced from Stephanie was excellent. She managed me through the end of tenancy, helping me with all my questions promptly and looking after my tenants. Thank you Stephanie
trustpilot.com
Source: trustpilot.com
Experience so far has been great, viewing was to time and all the information you would need was at hand. thank you
google.com
Source: google.com
Thank you to Rosie for presenting a property for sale in Epsom. She was welcoming and helpful regarding the property’s knowledge 😀😀😀
google.com
Source: google.com
I had a really great experience working with this estate agency. The whole team was friendly, professional, and very helpful throughout the entire process. They kept me updated regularly and were always quick to respond whenever I had questions.

What I appreciated the most was how smooth and stress-free they made everything. Buying/selling property can be complicated, but they guided me through every step and made it much easier than I expected.

I would definitely recommend them to anyone looking for a reliable and trustworthy estate agent.
trustpilot.com
Source: trustpilot.com
Ray at the Personal Agent was the selling agent for our recent property purchase. From the first viewing Ray was responsive and helped co-ordinate further viewings with trades people with no fuss. Ray was also really proactive and communicative throughout the purchase process and whenever we spoke it was clear he was already up to date on chasing throughout the chain! Thanks for your help.
google.com
Source: google.com
Our experience of buying via The Personal Agent has been very good. Daniel showed us the property & negotiated with us, he was very professional & friendly. Once we had agreed the purchase, Sarah took over and again she was a pleasure to deal with.
google.com
Source: google.com
Glad we sold our property with The Personal Agent in Epsom. We had honest and expert advice from the offset after struggling to sell for 3 months with another agent. The personal agent created a beautiful video of our property which I feel really did help our sale. They also suggested what would and wouldn’t work and gave an honest breakdown of the current market. Many thanks to Richard for his honesty, professionalism and reassurance throughout the sale process.

I felt they communicated well with us as sellers, although we didn’t get enough feedback from viewings in general, but when we did have a successful viewing it was well communicated.

Sarah from after sales was excellent and communicated well, liased with us effectively, took our concerns seriously and called back when she said she would.

Overall, very happy we switched over to the Personal agent and can honestly say, the Epsom team were excellent.
trustpilot.com
Source: trustpilot.com
I used The Personal Agent (Epsom Branch - Lettings) recently and cannot fault the professionalism, friendliness and expertise of these people - specifically Callum who made the process seamless with up to date communication all the way from beginning to end. Callum and his team were wonderful and I'd highly recommend him and The Personal Agent again to anyone looking at letting / selling.
trustpilot.com
Source: trustpilot.com
Hint is in their name - definitely a personal feel in the way they interact with you. Engaged with three separate team members and all were professional with quick response times! Great service all round!
google.com
Source: google.com
Great attentive agents!
google.com
Source: google.com
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Great Opportunity for Lettings Negotiator at The Personal Agent Lettings Epsom Office
01/10/2021

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