The Personal Agent - Lettings & Management
Latest Reviews
I have been using The Personal Agent successfully for years. I recently had an interaction with Becky Moore. She was quite flexible, accommodating and professional in rescheduling our appointment to facilitate my availability. Good service.
Source: trustpilot.com
Becky Moore at Epsom Personal Agent has been consistently responsive, helpful and professional in managing issues relating to the property I'm renting.
Source: trustpilot.com
Mark was great at supporting us with our purchase. There were some difficult moments and he remained calm and professional to support us through negotiations. We are very grateful and settling in to our new home
Source: trustpilot.com
Becky Moore is a great asset to the personal agent. Very personable and professional.
Source: trustpilot.com
Thank you so much to Callum Kirkby for providing an excellent service. The viewing he accompanied was very good, and his professional explanations were incredibly helpful. We greatly appreciated his prompt response to our follow-up queries. He has been one of the best agents we’ve worked with. We will certainly seek out his services in the future and will be sure to recommend him to our friends.
Source: trustpilot.com
Stephanie and all the letting staff have been very knowledgeable and helpful throughout the whole process. Stephanie had endless patience with us and positive at all times
Source: trustpilot.com
Due to family circumstances we needed to turn to Personal Agent for advice and support with regards to some tenants we had. They were fantastic and guided us through the whole situation. Stephanie and her colleagues were really supportive and helpful. Can't recommend them highly enough if you are a landlord.
Source: trustpilot.com
I recommend Personal Agent. The service and communication during the sales process was particularly good in comparison to other agents. Sarah Goddard in particular provided an excellent service, always available to discuss the sale and ready to work together to speed up the process to exchange.
Source: google.com
Becky has been extremely efficient since the start of my most recent tenancy, the second one with The Personal Agent so far.
She has been on it with every issue and question I raised and she has been very helpful, responding quickly and with clarity.
She has been on it with every issue and question I raised and she has been very helpful, responding quickly and with clarity.
Source: trustpilot.com
The team, and especially Stephanie have been very helpful as one tenant moved out and we start to look for another. Thanks for making it easy!
Source: trustpilot.com
Thanks to Becky Moore from Epsom branch for getting things done and moving with our property maintenance.
Source: trustpilot.com
10 stars for Callum! He has been absolutely amazing through our moving process and securing our dream home! He has gone above and beyond for us we are so grateful! Thankyou so much for your help Callum!!
Source: google.com
Organised, well briefed on both the property and the market, punctual and a clear communicator. Thank you
Source: trustpilot.com
We’ve been customers for over a decade. Great experience. Very responsive. Becky has been particularly helpful. She listens fully and takes prompt action where needed.
Source: trustpilot.com
Thanks for a very helpful viewing Rosie
Source: google.com
The Epsom branch is a really great team. We have rented our flat in Capitol Square with them for five years and they have always been helpful and efficient. In particular, Stephanie has been really supportive and helpful and she has frequently gone above and beyond in answering our queries and advising us of our options.
Source: trustpilot.com
We had two brilliant viewing yesterday. The agent (Rosie Fraser) was super knowledgeable, answered all my questions, and made me feel completely at ease. The whole experience was smooth and stress-free. 5 stars!"
Source: google.com
I have a property to let and it is managed by the personal agent. They are genuinely professional and helpful but Becky Moore, a property manager, is a great manager!! I can’t recommend her enough! She has been incredibly helpful, thoughtful, and knowledgeable. Becky is not only professional but also genuinely kind and lovely to work with. I’m so grateful for her support.
Source: trustpilot.com
Becky Moore at Personal Agent has been excellent to deal with throughout. She has been consistently responsive, helpful and professional in managing issues relating to my rental properties. Becky communicates clearly, follows things through properly and provides a very high level of customer service. It has been reassuring knowing matters are being handled efficiently and with care. Really showes up every time!
Source: trustpilot.com
Outstanding service highly recommended. I had to sell a house in need of extensive repair and they found a buyer very quickly and the process to completion was quick. 100% professional, quick , responsive and friendly-professional staff.
Source: google.com
Letting or buying a home comes with natural challenges and stresses that need to be overcome. It is unavoidable and inevitable, and I would not look for an agency to remove these from the wake. What I do look for is a partner, who can walk me through the process, think creatively, and who shows genuine care for the outcome that I am looking for. Callum Kirby and The Personal Agent have been fantastic partners throughout my journey and I feel well looked after as a result. I also want to thank Natasha Sanchez for stepping in and providing equal service and partnership when Callum was OOO. What a great team! I strongly recommend this agency.
Source: trustpilot.com
Becky from personal agent is always polite, professional, and approachable, and she consistently stays on top of any issues or requests that come up. Compared to the other property managers I have had, she has been far more organised, responsive, and proactive. It has made a noticeable difference having someone reliable managing the property.
Source: trustpilot.com
Becky Moore helpful and very responsive to emails in helping liase with landlords.
Source: trustpilot.com
Staff were all very pleasant maintained contact throughout Advert was clear with very good photos
Process once new tenants found was well prepared and not delayed
Process once new tenants found was well prepared and not delayed
Source: trustpilot.com
Lovely flat & great location. Rosie was very helpful in answering questions/queries
Source: google.com
