The Personal Agent - Lettings & Management
Latest Reviews
Thank you Charlotte for assisting with everything from deposit and payment queries to leaky radiators. You have a kind and professional manor, and it is appreciated so much.
Source: trustpilot.com
The personal agent have been brilliant to work with whilst selling our flat in Epsom. Viewings were organised in blocks to minimise disruption & Sarah was most helpful supporting us to get our sale over the line.
Source: google.com
Great service- quick, efficient and timely. They go out of the way to facilitate you and are very kind! Charlotte is great with property management services. Thanks!
Source: trustpilot.com
Rosie was very helpful to us throughout the viewing, assisting and answering any questions we have about the property. Happy to be assisted by her again with property viewings.
Source: google.com
We were really comfortable on our first inspection day with the agent. We did feel open with her checking every rooms and questions we shared. We were very pleased to have her.
Source: trustpilot.com
I recently viewed a letting property with Callum Kirkby from The Personal Agent, and I was really impressed with the experience. From the start, he was friendly, professional, and incredibly knowledgeable about the property. The viewing was well-organised and unhurried, allowing me to get a real feel for the place.
Callum answered all my questions clearly and honestly, and followed up promptly with any additional information I needed. I actually reached out to him a few times after for support with the referencing process and he was super helpful and quick in coming back to me. It made what can often be a stressful process feel straightforward and easy.
I really appreciated the warm, approachable attitude and the genuine care shown throughout. Excellent service from start to finish!
Callum answered all my questions clearly and honestly, and followed up promptly with any additional information I needed. I actually reached out to him a few times after for support with the referencing process and he was super helpful and quick in coming back to me. It made what can often be a stressful process feel straightforward and easy.
I really appreciated the warm, approachable attitude and the genuine care shown throughout. Excellent service from start to finish!
Source: trustpilot.com
Our Agent Charlotte Evans has been absolutely stellar, from the time she came on as our liaison, door locks were fixed, blown window glasses and door glasses were replaced and she’s always responsive incase of anything.
Source: trustpilot.com
Rosie is friendly and attentive. Wonderful person. Pleasant demeanour and well spoken.
Source: google.com
I had a great experience with this property agency; they were very efficient in helping me find a place. In particular, Callum Kirkby was extremely helpful right from the viewing stage. He did his best to answer all my questions and concerns, was always professional and kept me informed throughout the entire process. I really appreciate his support and dedication. I 100% recommend this service to anyone looking for a smooth and reliable property experience!
Source: trustpilot.com
Very helpful Agent - property very nice - I am interested
Source: google.com
I have been with Charlotte Evans more than 2 years and She is always supportive, responsive, professional and kind.
Source: trustpilot.com
Charlotte came to inspect my house at a timely manner. She is helpful in passing our concerns or things that need to be fixed to the landlord.
Source: trustpilot.com
I recently bought a property through the Personal Agent (Epsom) and the service was excellent from start to finish. Sarah, Ray and the rest of the team were professional and kept me updated throughout the process. Communication was always clear and timely, which really helped make what can be a stressful experience much smoother. I felt supported at every stage, and wouldn't hesitate to recommend them to anyone looking to buy a home.
Source: trustpilot.com
This is my second time using The Personal Agent and once again I’ve had such a positive experience. The staff are always so kind and genuinely helpful – nothing ever feels like too much trouble. They really go out of their way to make the whole process as smooth and stress-free as possible. I wouldn’t hesitate to use them again and would happily recommend them to anyone.
Thankyou again to Ethan for looking after us.
Thankyou again to Ethan for looking after us.
Source: trustpilot.com
Callum Kirkby was extremely helpful and knowledgeable when it came to our move. I would highly recommend The Personal Agent and Callum made the move stress free.
Source: trustpilot.com
With a tight timescale and quite specific guidelines for what we were looking for, our agent Callum managed to find us not one but after the first was taken after the market, a 2nd even more lovely property than the first.
Callum not only ensured that we were kept informed and assured throughout the process but also dealt incredibly professionally with both myself and my wife even when we were a little stressed.
All in all a refreshing experience that was not at all expected. An estate agent that surprised us by going above and beyond.
10/10 would recommend.
Callum not only ensured that we were kept informed and assured throughout the process but also dealt incredibly professionally with both myself and my wife even when we were a little stressed.
All in all a refreshing experience that was not at all expected. An estate agent that surprised us by going above and beyond.
10/10 would recommend.
Source: trustpilot.com
Thanks Michelle, her professionalism and responsiveness ensured a smooth rental renewal process!
Source: trustpilot.com
We had a viewing with Isabel from the Banstead office. She was very knowledgable about the area. She was professional but also friendly. She allowed us to look around the property freely but was there for any questions etc. She is very quick and efficient on email.
Source: trustpilot.com
Great experience selling my home with The PA. Everything was handled professionally and I always felt well looked after. A special mention to Sarah, the sales progressor, who kept m eupdated throughout and made the whole process much easier. We’d happily recommend them.
Source: trustpilot.com
No power at our rental property.
Michelle had an electrician there within the hour.
Well done Michelle. One happy landlady and tenant.
Michelle had an electrician there within the hour.
Well done Michelle. One happy landlady and tenant.
Source: trustpilot.com
I was dealing mainly with Mrs. Natasha Sanches, the Personal letting agent . She , apart from being a very nice person is excellent as professional letting property agent. So advisable, so helpful just very good. It is the second time she managed to rent my flat the second time has done it very professionally .
Thanks.
Thanks.
Source: trustpilot.com
Rosie was great being professional and also personal at the same time when showing us the property. She explained everything very clearly.
Source: google.com
Rosie was present on our arrival and was able to explain the history of the property and we were given ample time and more to view. Thanks Rosie!
Source: google.com
Rosie was fabulous showing us around our dream home and Ray has been just as fabulous guiding us through the offer process etc - highly recommend!
Source: google.com
My experience working with Callum has been excellent from start to finish. He was professional, approachable, and always quick to respond to my questions. He made the whole process of moving into my new flat smooth and stress-free, keeping me updated at every stage. What stood out most was his genuine care and attention to detail — I felt fully supported throughout. I would happily recommend Callum to anyone looking for a reliable and trustworthy agent.
Thank you so much Callum for all your support throughout the renting process.
Thank you so much Callum for all your support throughout the renting process.
Source: trustpilot.com
