The Personal Agent - Lettings & Management
Latest Reviews
Rosie was very friendly and informative, thank you.
Source: google.com
Becky Moore, who recently joined The Personal Agent lettings team in Epsom as the Property Manager, visited us at our rental on May 6th. Becky was very attentive, was keen to look into any issues with the flat and promptly organised a visit from The Personal Agent designated maintenance company.
Source: trustpilot.com
Mark helped us buy our dream home. Throughout a stressful process, Mark was always on hand to answer questions and reassure us throughout the process. He was open and honest with us which we appreciated. Great service from Mark
Source: trustpilot.com
Stephanie in the Epsom branch has been very kind and helpful to me.
I am navigating a tricky situation with a problematic tenant and Stephanie has been so helpful at every single step.
I am navigating a tricky situation with a problematic tenant and Stephanie has been so helpful at every single step.
Source: trustpilot.com
Lovely agent
Source: google.com
Rosie was excellent in her knowledge of both properties she showed us. She was very friendly and professional and we felt in great hands!
Source: google.com
Ray at the Personal Agent in Epsom was professional, responsive and made the whole house sale process smooth and stress free. Great communication throughout and always helpful - Highly Recommended !
Source: google.com
Becky has been amazing! From communication, to sorting issues extremely quickly!
Becky was respectful inspecting my home and the report back was quick!
Becky was respectful inspecting my home and the report back was quick!
Source: trustpilot.com
what a friendly person Becky Moore was and asked for permission before doing anything, she is an asset to your company,
Source: trustpilot.com
Rosie Fraser showed my wife and me around a property on the Woodcote Estate. She was knowledgeable about the property’s history, current condition and owner’s motivation for selling. Very professional.
Source: google.com
They have been supportive and responsive. Stephanie specifically has been really helpful and efficient. The only aspect I would raise is for the company to whet repair expenses more thoroughly for us to manage that cost better. Best
Source: trustpilot.com
Becky Moore at the Epsom branch has been nothing but helpful and responsive at all times. We had a couple of small issues left for us by a previous tenant which she swiftly resolved as well as helping us out with some amendments that needed to be made. As mentioned, Becky is responsive, polite and has made our experience very positive. I would also like to Mention Ethan Haddon who helped us out throughout the viewing and agreement phases. He was very helpful, friendly and also very responsive (even to our countless questions!). Both members of staff are a joy to deal with and we're very grateful this has been our first experience of dealing with a letting agent.
Source: trustpilot.com
Great service from day 1 to Completion! A special thank you to Sarah Goddard at Epsom. Couldn't do enough for us.
Source: trustpilot.com
Very kind and helpful
Thanks
Thanks
Source: google.com
Another successful sale by the team at the personal agent.That’s the third now.
Thank you Sarah at the Epsom branch for all your hard work.
Thank you Sarah at the Epsom branch for all your hard work.
Source: google.com
Callum at The Personal Agent in Epsom was very helpful and kind, he addressed all questions and concerns very quickly and communicated clearly throughout the process of finding and renting a new home☺️ Not to mention he had my offer accepted within a few hours!
Source: trustpilot.com
Excellent service to date! responsive and helpful. Rosie has been knowledgeable re properties we have seen, very personable - would recommend.
Source: google.com
Recently dealt with the personal agent and Callum helped me massively - he was super great with his responses and made the whole process so smooth - couldn’t recommend them enough - thank you!
Source: trustpilot.com
Great experience and great properties by the personal agent .
Rosie did an excellent work showing us the properties 🙏 highly recommended them.
Rosie did an excellent work showing us the properties 🙏 highly recommended them.
Source: google.com
Rosie was very professional, allowing us time and space view the property at our own pace, while providing key information when required. 5 star review!
Source: google.com
I recently worked with the property manager at this estate agency and had a very positive experience. Communication was clear and timely throughout, and any queries or concerns I had were addressed quickly and professionally. They were proactive in keeping me updated and handled issues efficiently, which made the whole process much smoother and less stressful.
I also appreciated their attention to detail and willingness to go the extra mile to ensure everything was handled properly. It’s clear they take pride in their work and genuinely care about providing a good service.
Overall, I would recommend them to anyone looking for a reliable and responsive property manager.
I also appreciated their attention to detail and willingness to go the extra mile to ensure everything was handled properly. It’s clear they take pride in their work and genuinely care about providing a good service.
Overall, I would recommend them to anyone looking for a reliable and responsive property manager.
Source: trustpilot.com
Much needed support from Stephanie at The Personal Agent on the first day of the New Rental Laws. Good advice that I needed. I would have made a costly mistake without the advice I was given. Thank you,
Source: trustpilot.com
Amazing team. I feel the service we received is totally reflected in the name, the Personal Agent. Chris managed this from end to end, getting actively involved with solicitors, vendors, buyers, whenever needed to keep the momentum and flow going smoothly with all parties. We would most definitely use Personal Agent again. Thankyou.
Source: google.com
Had a lovely experience with Sarah Goddard, she always answered my questions on time and followed up when there was a delay from solicitors
Highly recommend
Highly recommend
Source: google.com
We had a fantastic experience with The Personal Agent in Epsom, particularly working with Daniel Downton. From start to finish, Daniel was incredibly helpful, responsive, and proactive in keeping everything moving smoothly.
He was always quick to answer questions, kept us updated at every stage, and made what can often be a stressful process feel much more manageable. His knowledge of the local market and honest, straightforward approach really stood out.
We felt well looked after throughout and wouldn’t hesitate to recommend Daniel and the wider team at The Personal Agent to anyone buying or selling in the area.
He was always quick to answer questions, kept us updated at every stage, and made what can often be a stressful process feel much more manageable. His knowledge of the local market and honest, straightforward approach really stood out.
We felt well looked after throughout and wouldn’t hesitate to recommend Daniel and the wider team at The Personal Agent to anyone buying or selling in the area.
Source: google.com
