The Personal Agent - Lettings & Management

5/5 based on 2737 reviews
Latest Reviews
Experience so far has been great, viewing was to time and all the information you would need was at hand. thank you
google.com
Source: google.com
Thank you to Rosie for presenting a property for sale in Epsom. She was welcoming and helpful regarding the property’s knowledge 😀😀😀
google.com
Source: google.com
I had a really great experience working with this estate agency. The whole team was friendly, professional, and very helpful throughout the entire process. They kept me updated regularly and were always quick to respond whenever I had questions.

What I appreciated the most was how smooth and stress-free they made everything. Buying/selling property can be complicated, but they guided me through every step and made it much easier than I expected.

I would definitely recommend them to anyone looking for a reliable and trustworthy estate agent.
trustpilot.com
Source: trustpilot.com
Ray at the Personal Agent was the selling agent for our recent property purchase. From the first viewing Ray was responsive and helped co-ordinate further viewings with trades people with no fuss. Ray was also really proactive and communicative throughout the purchase process and whenever we spoke it was clear he was already up to date on chasing throughout the chain! Thanks for your help.
google.com
Source: google.com
Our experience of buying via The Personal Agent has been very good. Daniel showed us the property & negotiated with us, he was very professional & friendly. Once we had agreed the purchase, Sarah took over and again she was a pleasure to deal with.
google.com
Source: google.com
Glad we sold our property with The Personal Agent in Epsom. We had honest and expert advice from the offset after struggling to sell for 3 months with another agent. The personal agent created a beautiful video of our property which I feel really did help our sale. They also suggested what would and wouldn’t work and gave an honest breakdown of the current market. Many thanks to Richard for his honesty, professionalism and reassurance throughout the sale process.

I felt they communicated well with us as sellers, although we didn’t get enough feedback from viewings in general, but when we did have a successful viewing it was well communicated.

Sarah from after sales was excellent and communicated well, liased with us effectively, took our concerns seriously and called back when she said she would.

Overall, very happy we switched over to the Personal agent and can honestly say, the Epsom team were excellent.
trustpilot.com
Source: trustpilot.com
I used The Personal Agent (Epsom Branch - Lettings) recently and cannot fault the professionalism, friendliness and expertise of these people - specifically Callum who made the process seamless with up to date communication all the way from beginning to end. Callum and his team were wonderful and I'd highly recommend him and The Personal Agent again to anyone looking at letting / selling.
trustpilot.com
Source: trustpilot.com
Hint is in their name - definitely a personal feel in the way they interact with you. Engaged with three separate team members and all were professional with quick response times! Great service all round!
google.com
Source: google.com
Great attentive agents!
google.com
Source: google.com
Rosie was lovely and answered all of my questions. Great communication from all involved.
google.com
Source: google.com
Team of top notch professionals. Best for Epsom and Ewell . Impressive bunch Dan, Rosie, Ray and Chris. Thank you for your amazing service.
google.com
Source: google.com
Excellent
google.com
Source: google.com
The Stoneleigh branch team are simply brilliant. The marketing is absolutely top grade, their market insights and knowledge is excellent, and they are constantly going the extra mile to support their clients. We bought our house from them 10 years ago, and I knew if we ever came to sell I’d go straight back to them, but they have genuinely surpassed my expectations. Thank you
trustpilot.com
Source: trustpilot.com
Thank you to Stephanie for all her help with our house move! For our first home, the personal agent have been great and always available to help or answer any questions.

I’ve been in regular contact with Steph both via email and over the phone, and she is always so helpful, responds to any questions really quickly, and goes the extra mile to ensure we have everything we need; something as first ‘timers’ we couldn’t have asked for more and really appreciate. Thanks so much for your help!
trustpilot.com
Source: trustpilot.com
We’ve just moving into our new property and wanted to share how positive our experience has been with the letting agent. From the initial viewing right through to moving in,Ethan Haddon was professional, friendly, and incredibly helpful. He answered all our questions promptly, kept us well informed throughout the process, and made everything feel straightforward and stress-free. It really made a difference during what can often be a busy and overwhelming time. Thank you for the excellent service — we really appreciate it!
trustpilot.com
Source: trustpilot.com
Everything ran smoothly and I was kept well informed of all proceedings.
trustpilot.com
Source: trustpilot.com
Callum, Natasha and Stephanie have made the renting process very speedy and professional. They've kept me on track by maintaining contact throughout and responding to my enquiries in a friendly and helpful manner.
trustpilot.com
Source: trustpilot.com
The Personal Agent were efficient, speedy and professional when I let out my property. Natasha, Callum and Stephanie were all very friendly and helpful. They responded quickly to my enquiries and gave me sound advice. I'm more than happy to use them as a managing agent.
google.com
Source: google.com
Callum was incredibly friendly, approachable, and genuinely kind throughout our lettings process. He was always happy to answer our questions, kept us well informed.

We really appreciated his patience, professionalism, and personal touch. We wouldn’t hesitate to recommend the team to anyone looking for supportive and reliable estate agents. Thank you again for everything!
trustpilot.com
Source: trustpilot.com
Rosie showed us around the property and gave some really good advice on what to do with the floor plan if we went ahead with the purchase.
google.com
Source: google.com
Ray has been amazing! He responds promptly to emails and queries. We are very grateful to the personal agent for all their help and support. Thank you!
google.com
Source: google.com
Had a great experience with Ray who made the process really smooth and easy for me and was a great help!
google.com
Source: google.com
A big thankyou to the personal agent team especially John & Mark at the Banstead office on the sale of my house but also on finding me a new home, great communication, reliable, responsive and totally professional. Really appreciate all the continued help.
trustpilot.com
Source: trustpilot.com
Friendly and knowledgeable, thanks very much
google.com
Source: google.com
I had a great experience working with Kai during my property search. He was professional, responsive, and transparent throughout the process, always keeping me informed and answering my questions.
His calm, proactive approach made everything feel smooth and well managed. I would highly recommend Kai to anyone looking for a reliable and trustworthy estate agent.
trustpilot.com
Source: trustpilot.com
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