The Personal Agent - Lettings & Management
Latest Reviews
Hi, I have been renting my flat twice with the Personalagency in Epsom help. I am very happy, as the staff especially Mrs, Natasha Sanches was very, very helpful.
They look after ne and tenants as well.
Thank you the Personal Agent very much.
Regards,
Hanna Alleway- Hayes
They look after ne and tenants as well.
Thank you the Personal Agent very much.
Regards,
Hanna Alleway- Hayes
Source: trustpilot.com
Excellent service
Source: trustpilot.com
Becky Moore ( property management lady) she is an adorable women who helped us when we were in a stressful condition.
She did help and supported us in resolving the flooding issues in my flat, as well as arranging for the ceiling repair after it fell off. She kept me informed throughout the process, responded promptly to my concerns, and worked hard to ensure everything was dealt with as quickly as possible even multiple out of hours call outs and late working nights to ensure it was resolved.
Her professionalism, communication, and dedication made a stressful situation much easier to manage. I really appreciate all her efforts and the excellent service she provided.
I’m so glad that I have her as my property management coordinator.
She did help and supported us in resolving the flooding issues in my flat, as well as arranging for the ceiling repair after it fell off. She kept me informed throughout the process, responded promptly to my concerns, and worked hard to ensure everything was dealt with as quickly as possible even multiple out of hours call outs and late working nights to ensure it was resolved.
Her professionalism, communication, and dedication made a stressful situation much easier to manage. I really appreciate all her efforts and the excellent service she provided.
I’m so glad that I have her as my property management coordinator.
Source: trustpilot.com
Really friendly and a fantastic experience
Source: google.com
Just arranged a new tenancy with the personal agent, natasha Sanchez was such great help from start to finish, highly recommend!
Source: trustpilot.com
The whole process with The Personal Agent has been excellent. From our first contact with Richard, the quality video, and to viewings and feedback from Ray, Chis etc, has all been fantastic.
Sarah, in aftersales has also been excellent. She always responds swiftly to queries and helped reassure us through a stressful process. We would thoroughly recommend the team at The Personal Agent.
Sarah, in aftersales has also been excellent. She always responds swiftly to queries and helped reassure us through a stressful process. We would thoroughly recommend the team at The Personal Agent.
Source: trustpilot.com
Very happy with the service I received when letting my property in Worcester Park with the Personal Agent. Stephenie was extremely helpful and always willing to answer any queries I had.
Source: trustpilot.com
I deal with becky on a day to day basis and shes amazing always happy to help with any problems i have and is always available!
Source: trustpilot.com
Becky Moore (Property Management) is an absolute legend!
My tenanted Property (in Epsom) recently ran into a couple of major issues (bathroom ceiling collapse & kitchen flooding).
Becky very skilfully managed numerous parties (me, tenants, upstairs neighbour, management company, Thames Water & contractor) during a stressful 8 day remedial process. She was able to keep everyone calm & get both issues sorted in the most cost-effective & speedy way possible!
Always quick to respond, very helpful/professional & was even happy to keep me updated well(!) outside of office hours which was greatly appreciated
Highly recommend :)
Thanks Becky
Will
My tenanted Property (in Epsom) recently ran into a couple of major issues (bathroom ceiling collapse & kitchen flooding).
Becky very skilfully managed numerous parties (me, tenants, upstairs neighbour, management company, Thames Water & contractor) during a stressful 8 day remedial process. She was able to keep everyone calm & get both issues sorted in the most cost-effective & speedy way possible!
Always quick to respond, very helpful/professional & was even happy to keep me updated well(!) outside of office hours which was greatly appreciated
Highly recommend :)
Thanks Becky
Will
Source: trustpilot.com
Company found us a buyer quite quickly and communicated well during the whole selling process.
Source: trustpilot.com
Rosie was very helpful in helping us look round the property with a wheelchair, she helped get in the back entrance. Also knowledgeable of the area.
Source: google.com
Lovely property in lovely surroundings. Would have liked more main bedroom bigger for storage. May arrange a second viewing.
Source: google.com
Very good experience with the personal agent
Source: google.com
Alice was a great help when viewing some flats today - kind, polite and helpful with plenty of information shared about the properties I was viewing.
Source: google.com
Tgank you Alice for showing us around this property. You have been very helpful.
Best wishes. Eddie
Best wishes. Eddie
Source: google.com
Meeting Callum at Epsom Branch was a very pleasant experience and he quickly understood and listened to my requirements. He followed up with a viewing quickly and we made an offer on the property within a few days of our 1st meeting.
The team at Epsom were all very helpful to guide me through the references protocols.
We could not find any fault in our experience.
The team at Epsom were all very helpful to guide me through the references protocols.
We could not find any fault in our experience.
Source: trustpilot.com
The Personal Agent are truly excellent. Callum in particular sorted me out in a flash with a specific query and I was so very grateful for his speed and accuracy. I can highly recommend them.
Source: trustpilot.com
Stephanie, Michelle and their colleagues at the Epsom office have done an excellent job of managing our flat in Tadworth. We have been very impressed with their efficiency and communication and wouldn't hesitate to recommend them.
Source: trustpilot.com
Many thanks to John and Mark at the Banstead Branch. John was always on hand to answer any questions I had in a professional and friendly manner.
I would not hesitate to recommend the personal agent.
I would not hesitate to recommend the personal agent.
Source: trustpilot.com
Thank you very much Ray for selling my home and the team come highly recommended great people to deal with kind regards
Source: google.com
Michelle is always helpful and knowledgeable. Always responds to queries very quickly and even if there is a difficulty it is dealt with quickly.
On the whole it is a very professional service at reasonable cost.
On the whole it is a very professional service at reasonable cost.
Source: trustpilot.com
I’d recommend Sarah who helps see the sales through to a conclusion.
Tenacious with charm.
Tenacious with charm.
Source: trustpilot.com
We have been extremely grateful for Stephanie's support managing our UK property while we live overseas. She has consistently gone above and beyond, with excellent communication, proactive problem-solving and a genuine willingness to make our lives easier.
Knowing that Stephanie is looking after our property has given us real peace of mind. We would highly recommend her to anyone looking for a reliable and dedicated property manager.
Knowing that Stephanie is looking after our property has given us real peace of mind. We would highly recommend her to anyone looking for a reliable and dedicated property manager.
Source: trustpilot.com
Informative and friendly
Source: google.com
Very positive experience being shown a house by Alice today. Friendly and knowledgeable about the property!
Source: google.com
