The Personal Agent - Lettings & Management

4.9/5 based on 1353 reviews
Latest Reviews
Excellent service and support from Joe Edwardson @ The Personal Agent. He showed us around a few properties, but his experience really shone through when we came to put an offer in, working with our agent and through the chain to ensure everything went smoothly - swiftly dealing with issues as and when they arose. An excellent experience so far - Thank you Joe!
google.com
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My partner and I would highly recommend The personal agent lettings, we've had an incredible experience all thanks to Bradley. He was professional, knowledgable and helpful throughout the viewing and his communication and overall 'getting things done' was impeccable.
google.com
Source: google.com
We had an emergency case regarding a broken toilet and drain blockage, we called the personal agent, Bradley Snape has received our call effectively, he has responded in a quick and professional manner, he could and managed a contractor within less than 30 minutes, however, it was an experienced contractor, he could resolve the issue within 19 minutes and got the job done perfectly,
Many thanks to you guys you made our day of Bank holiday.
google.com
Source: google.com
Highly recommend The Personal Agent! Adam
was extremely helpful, communicative, and
honest throughout the whole purchase process.
google.com
Source: google.com
I have contacted the agency and I got through one of their team member Mr. Bradley snape, he guided me the property which I was looking and struggling to get for as per my needs.
He is very professional, competent , prompt and efficient enough to understand clients need and advise them accordingly.
I really appreciate the way he helped me in my house quest in a single day.
google.com
Source: google.com
I would highly recommend The Personal Agent Lettings and specially Bradley Snape who was extremely helpful, great with communication, professionals and reliable through the whole process to make it seem less and hassle free.
google.com
Source: google.com
Our dealings with the Personal Agent team in Epsom have been excellent. Bradley Snape went out of his way to secure us an early viewing and when we decided to move forward he was professional and patient with our questions. The follow up from Michelle Hobbs was equally good as has been the support from Kate Murphy since we moved in. We would thoroughly recommend this agency. They are all really easy to get on with and very quick to respond to any enquiries.
google.com
Source: google.com
Joe and the team at Personal Agent were absolutely first class during our recent move. It was a fairly complex move that was expertly navigated throughout. We were always kept abreast of any updates and someone was always at the end of phone to take our call and walk us through the latest developments. They made what is often a very stressful process, that little bit less stressful and ultimately got us the outcome we all wanted despite a number of challenges. Would definitely recommend!
google.com
Source: google.com
Outstanding customer service from Bradley! Whole experience was completely painless - from booking a viewing to completing the tenancy agreement. I have been through the process with other agents several times over the last 14 years and never had such a great experience.
google.com
Source: google.com
Highly recommend The personal agent, and in particular Joe. We bought our house from them 5 years ago and they were a pleasure to deal with then , when it came to selling the property we were only ever going to sell with them. They have exceeded our expectations and not only sold our property after less than a week on the market but also secured us our next home in that time. Great communication throughout and prompt responses, all the team have been great.
google.com
Source: google.com
Joe and his team are amazing from start to finish. They keep their clients informed all the way.They are thorough in their veiwings.We would not hesitate using them again. We would highly recommend them. Well done guys and gals!
google.com
Source: google.com
Morgan was excellent during our viewing. He had lots of knowledge on the property and was able to answer local knowledge questions.

We would definitely be in contact with Morgan moving forward in our house search.
google.com
Source: google.com
Kate Murphy's assistance regarding the management of my property has been exceptional - she has gone above and beyond in answering many queries and helping to sort and resolve tenancy issues. I would highly recommend The Personal Agent for letting and property management!
google.com
Source: google.com
I would highly recommend the services offered by The Personal Agent, Epsom. I've dealt with quite a few estate agents in Epsom over the years and this was the best experience by a long way.
google.com
Source: google.com
Both Joe and Morgan were very helpful throughout the process of finding our first home to buy. They were easily reachable by phone, communicated well with us by email and phone, notified us when a new property was on the market, arranged viewings with sometimes short notice and were very professional. We look forward to moving into our new home.
google.com
Source: google.com
I have rented 8 properties and this agency has by far been the best to deal with. Chris Sweby is brilliant at his job and has always been very quick to respond and deal with any queries I have had. I would highly recommend using The Personal agent!
google.com
Source: google.com
We were very impressed with The Personal Agent, the key word being ‘Personal’. Over the course of our viewings we got to know the team and as a result they got a real feel for the kind of property we were looking for. We dealt primarily with Joe who was very proactive in suggesting properties and very quick at replying to any questions. They were also very accommodating when in came to squeezing in viewings to suit our availability.

On a more general note, The Personal Agent had a strong presence in the areas we were interested in and seemed to have a relatively high turnover of properties with few coming back to the market.

We’d like to thank Joe, Chris, Adam, Morgan, Sian and anyone else from the team not mentioned here for their help!
google.com
Source: google.com
5 star service all around very knowledgeable estate agent that's passionate about homes and their potential. Will use again.
google.com
Source: google.com
Kate Murphy, the Property Manager has been outstanding. Her communication with all involved parties has made our experience of letting and meeting all of the challenges we faced with an insurance claim very smooth and effortless. All of the personal agent team have been very helpful, and they have always been clear about what is happening and how things are going to be addressed. We really do feel that we are in safe hands, and we highly recommend their services from purchase to property management.
google.com
Source: google.com
Sarah jas been great! She has been so helpful and lovely to deal with.
google.com
Source: google.com
Chris was incredible throughout the whole process, keeping us informed and working with us to achieve exactly what we wanted.
google.com
Source: google.com
A very professional and polished service,which produced a quick and very satisfactory outcome,a great deal sooner than I had expected ,well done Morgan and team
google.com
Source: google.com
Worked with Adam Latter on our property search; he found us some great properties, was friendly and professional to deal with and very accommodating of our requests. Would highly recommend!
google.com
Source: google.com
Adam Latter has been excellent throughout our sale. He kept us informed with all developments and was very helpful when we made our decision on which offer to accept.
google.com
Source: google.com
Not only did they find our forever house, but they also found a buyer for our current property within a few days! Sarah Goddard has been a star throughout the whole process, facilitating and speeding up the contact among the three parties. I’m impressed with the service we received!
google.com
Source: google.com
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Great Opportunity for Lettings Negotiator at The Personal Agent Lettings Epsom Office
01/10/2021

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