The Personal Agent - Lettings & Management
Latest Reviews
Great experience letting with Callum, very quick responses and helpful throughout
Source: trustpilot.com
I cannot recommend The Personal Agent highly enough. From start to finish, the service was exceptional.
John in particular was absolutely fantastic throughout the whole process. He was professional, proactive, responsive and always extremely easy to deal with. Communication was excellent, I was kept informed at every stage, and whenever something needed attention John was straight on it. He genuinely made the whole selling process feel straightforward and remarkably stress-free.
A special thank you also to Mark, who was excellent and very helpful throughout. The whole team clearly works extremely well together and provides a very personal level of service, which really does set them apart.
Selling a property can be stressful, particularly when you are managing things from a distance, but I always felt that the sale was in very capable hands. They found a great buyer, kept everything moving and helped get the transaction through to completion smoothly and efficiently.
A huge thank you to John, Mark and everyone at The Personal Agent. I would have absolutely no hesitation in recommending them and would very happily use them again. Five stars, thoroughly deserved.
John in particular was absolutely fantastic throughout the whole process. He was professional, proactive, responsive and always extremely easy to deal with. Communication was excellent, I was kept informed at every stage, and whenever something needed attention John was straight on it. He genuinely made the whole selling process feel straightforward and remarkably stress-free.
A special thank you also to Mark, who was excellent and very helpful throughout. The whole team clearly works extremely well together and provides a very personal level of service, which really does set them apart.
Selling a property can be stressful, particularly when you are managing things from a distance, but I always felt that the sale was in very capable hands. They found a great buyer, kept everything moving and helped get the transaction through to completion smoothly and efficiently.
A huge thank you to John, Mark and everyone at The Personal Agent. I would have absolutely no hesitation in recommending them and would very happily use them again. Five stars, thoroughly deserved.
Source: trustpilot.com
The viewing went really well and the young lady new lots of information and was able to answer all our questions
Source: google.com
5 star for Rosie.
Source: google.com
A special thank you to Rosie today. I had a parcel delivered incorrectly to a property they have recently sold that was empty. My Dad stopped by the Personal Agent and Rosie very kindly offered to walk up with the keys and retrieve it for us. We are so very grateful for her kindness. It made a stressful situation easier. Thanks again.
Source: google.com
Rosie was a great agent - she was knowledgeable about the property and answered all our questions thoroughly.
Source: google.com
Becky was really helpful throughout the whole process, and was always there to answer any questions :)
Source: trustpilot.com
The team at the Personal Agent have provided an excellent service in marketing our property and finding the right buyer in very challenging market conditions!
Source: google.com
We have been personal agents for many years now, especially the Epsom branch has been a fantastic working experience.
Becky Moore at the Lettings High Street office is a wonderful property manager.
We've had multiple issues she's dealt with for us with amazing customer service and responsiveness and care.
Many thanks, Becky, for your kind attention and customer service.
Becky Moore at the Lettings High Street office is a wonderful property manager.
We've had multiple issues she's dealt with for us with amazing customer service and responsiveness and care.
Many thanks, Becky, for your kind attention and customer service.
Source: trustpilot.com
My whole experience with the personal agent lettings has been a successful and smooth journey. Chris and Natasha were very helpful , polite, responsive and very professional. This has been my first experience with a lettings agent and I must say it was very easy and less stressful than doing it myself. I would highly recommend this agency if you are looking to rent.
Source: trustpilot.com
Becky from property management has been really helpful since the day we have moved into the property, Highly recommend
Source: trustpilot.com
Sarah Goddard has been very helpful throughout my sale and has done a great job keeping both sides updated on all communications. Thank you!
Source: google.com
Absolutely magnificent, if the star rating went to 10 I’d give an 11. Highly, highly recommend. Really friendly, VERY proactive, I can’t rate enough. Thank you for keeping me sane and helping to push through the sale of my new house. Forever grateful for your help! Sarah Goddard was simply outstanding, and Ray and Daniel acted as the BEST duo. All in all an unbelievable experience with this team and I wouldn’t hesitate to recommend
Source: trustpilot.com
Absolutely magnificent, if the star rating went to 10 I’d give an 11. Highly, highly recommend. Really friendly, VERY proactive, I can’t rate enough. Thank you for keeping me sane and helping to push through the sale of my new house. Forever grateful for your help! Sarah Goddard was simply outstanding, and Ray and Daniel acted as the BEST duo. All in all an unbelievable experience with this team and I wouldn’t hesitate to recommend
Source: google.com
The thing that stood out to me was they really understood my situation and made me feel like they cared about it as much as I did (I needed to move within 7 days!).
Callum was brilliant from the start - friendly, helpful and always on hand for the smallest questions I had and kept pushing things forward with the urgency it needed - credit also to the wider team who also helped when Callum wasn’t available. Thanks Callum, already loving the new place!
Callum was brilliant from the start - friendly, helpful and always on hand for the smallest questions I had and kept pushing things forward with the urgency it needed - credit also to the wider team who also helped when Callum wasn’t available. Thanks Callum, already loving the new place!
Source: trustpilot.com
Clear marketing strategy and sales progression process was fantastic. Thank you Sarah, Richard and rest of the team
Source: trustpilot.com
The Personal Agent have been very efficient and helpful with our property search! Callum has been great with all our questions and has made moving into our flat as smooth as possible! Couldn’t recommend them enough!!
Source: trustpilot.com
I’ve had a great experience with Callum and Becky at The Personal Agent while renting out my flat. From the start, he’s been professional, responsive and really helpful throughout the whole process.
As I’m now living overseas, I needed someone I could trust to keep everything moving and keep me updated without having to constantly chase. Callum and Becky have done exactly that. He’s always been easy to get hold of, clear with his communication and quick to deal with anything that’s come up.
The whole process of finding a tenant and getting everything ready for the tenancy has been straightforward and well managed. I’d definitely recommend Callum and The Personal Agent to anyone looking to rent out their property.
As I’m now living overseas, I needed someone I could trust to keep everything moving and keep me updated without having to constantly chase. Callum and Becky have done exactly that. He’s always been easy to get hold of, clear with his communication and quick to deal with anything that’s come up.
The whole process of finding a tenant and getting everything ready for the tenancy has been straightforward and well managed. I’d definitely recommend Callum and The Personal Agent to anyone looking to rent out their property.
Source: trustpilot.com
Rosie was great a my viewing. Very informative, friendly and answered any questions I had.
Source: google.com
I have found The Personal Agent to be very good and in particular their staff member Rosie.
Rosie has shown me around four properties so far and for each one she has been able to answer detailed questions about the property. Rosie is extremely professional and a great asset to them. I actually purchased my current property through The Personal Agent and they gave a flawless service then
Rosie has shown me around four properties so far and for each one she has been able to answer detailed questions about the property. Rosie is extremely professional and a great asset to them. I actually purchased my current property through The Personal Agent and they gave a flawless service then
Source: google.com
We had a great experience with The Personal Agent, especially Natasha Sanchez MARLA. She was professional, friendly and helpful throughout the whole process. Natasha always responded promptly, kept us well informed and made everything run smoothly. We truly appreciate her support and would happily recommend both Natasha and The Personal Agent.
Source: trustpilot.com
We bought our house with Personal agent.
Sarah, who dealt with the transaction was fantastic. She was very pro active in communication, bridging the gaps between solicitors and ensure delays were minimal.
Definitely recommend them.
Sarah, who dealt with the transaction was fantastic. She was very pro active in communication, bridging the gaps between solicitors and ensure delays were minimal.
Definitely recommend them.
Source: trustpilot.com
Katy Jones was very friendly and professional.
Source: trustpilot.com
Rosie was very approachable and friendly, she tried her best to answer all my queries.
Source: google.com
I would highly recommend The Personal Agent, and in particular Natasha, who has been absolutely fantastic throughout the whole process.
Natasha has been incredibly helpful, supportive and responsive from the very beginning.
What really stood out was how genuinely helpful and understanding she was. She was always professional, but at the same time very approachable and reassuring, and we always felt that she was personally invested in helping us get everything sorted.
We are extremely grateful for all the support Natasha gave us and for the effort she put in on our behalf. She is a real credit to The Personal Agent and made a potentially stressful experience considerably easier.
Natasha has been incredibly helpful, supportive and responsive from the very beginning.
What really stood out was how genuinely helpful and understanding she was. She was always professional, but at the same time very approachable and reassuring, and we always felt that she was personally invested in helping us get everything sorted.
We are extremely grateful for all the support Natasha gave us and for the effort she put in on our behalf. She is a real credit to The Personal Agent and made a potentially stressful experience considerably easier.
Source: trustpilot.com
