The Personal Agent - Lettings & Management

5/5 based on 2912 reviews
Latest Reviews
Rosie was very approachable and friendly, she tried her best to answer all my queries.
google.com
Source: google.com
I would highly recommend The Personal Agent, and in particular Natasha, who has been absolutely fantastic throughout the whole process.

Natasha has been incredibly helpful, supportive and responsive from the very beginning.

What really stood out was how genuinely helpful and understanding she was. She was always professional, but at the same time very approachable and reassuring, and we always felt that she was personally invested in helping us get everything sorted.

We are extremely grateful for all the support Natasha gave us and for the effort she put in on our behalf. She is a real credit to The Personal Agent and made a potentially stressful experience considerably easier.
trustpilot.com
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We had John from the Banstead branch as our estate agent on our recent house purchase. We can not thank him enough, from the start on our viewings he was friendly, professional and always available to answer questions. John made the process so easy , would highly recommend him to anyone using personal agent. Thank you John
trustpilot.com
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Sarah Goddard was amazing… kept us informed about what was happening..Helpful .. friendly … an absolute star …. Sarah Thankyou
google.com
Source: google.com
Katy Jones was very easy to deal with. Was very nice and made the process as simple as it could be 👍🏾
trustpilot.com
Source: trustpilot.com
Katy is very professional and friendly.
trustpilot.com
Source: trustpilot.com
Becky Moore was great when I had an issue arise, and organised the engineer quickly. 👍🏾
trustpilot.com
Source: trustpilot.com
I had a good experience working with Miss Stephanie Foley. She was helpful, answered my questions clearly, and provided the information I needed throughout the process. She was easy to contact when I needed assistance, which I appreciated. Overall, the process went smoothly, and I would recommend her services.
trustpilot.com
Source: trustpilot.com
Alice from The Personal Agent was very nice, courteous, and professional during the viewing today. She also went out of her way to accommodate a viewing of another property, which saved me half a day.

I’m already liking The Personal Agent compared to the other agents I’ve dealt with. Hopefully, I’ll find my next home with them! 😊
google.com
Source: google.com
Sarah at The Personal Agent was extremely helpful in dealing with the sale of my late father’s house. I’m not sure it would have happened without her.
trustpilot.com
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We had the pleasure of having Katy do our first inspection she was so lovely and so helpful!
trustpilot.com
Source: trustpilot.com
Daniel has been great during the start of of moving process always on hand to answer any questions we have and has the knowledge of the industry to answer…it’s a pleasure to leave him in charge of showing people around our home knowing your in safe hands and always calls to tell you “its all locked up and viewings are completed “
Well done Dan and thank you for always being on hand to help and advise 5*
Spencer & Tina
google.com
Source: google.com
Becky has been great at communicating and solving any issue that arise! Can only recommend
trustpilot.com
Source: trustpilot.com
Stephanie at the Epsom office has provided us with excellent service, sorting out our end of tenancy which was not straightforward. She was efficient, had great communication, and was a pleasure to deal with.
trustpilot.com
Source: trustpilot.com
Always a pleasant experience when communicating with The Personal Agent Staff. Special thanks to Katy Jones! A lovely lady and delight to meet when carrying out our property inspection. Katy was so accommodating, understanding, friendly and very professional in her work role. Thank you Katy! - Ella Mitchener
trustpilot.com
Source: trustpilot.com
Becky has been great at managing our property
trustpilot.com
Source: trustpilot.com
Rosie was helpful and friendly and gave me detailed information about the property
google.com
Source: google.com
I have just sold my property through Personal Agent. The sales progression was dealt with by Sarah Goddard who was amazing. She kept me in the loop every step of the way and explained any developments which I was unsure about me. She was always available either by email or telephone and if she was off she gave me another point of contact. Moving is a very stressful time but with Sarah’s excellent communication skills she made the whole experience a very positive one. I am so pleased that she will be dealing with my purchase too!
trustpilot.com
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Rosie was very helpful with our viewings and knowledgable with all our questions - thank you!
google.com
Source: google.com
Very helpful and informative
google.com
Source: google.com
We had an issue with the dishwasher, that led to be out of order for about less than two weeks 😑, we thought that it had to be replaced by a brand new one, which costs a lot in these days...
We contacted the property management team, thankfully Becky Moore of Epsom branch is working there and has handeled our request, amazingly she dealt with it and sent over an engineer within 24 hours, now the dishwasher is back on!
Her approach was active, quick and professional... many thanks 😊
trustpilot.com
Source: trustpilot.com
Highly recommend Dan! He has successfully sold my house twice and helped me purchase my new home. He is patient, hardworking, and incredibly diligent, always keeping me informed and supported throughout the process.

Beyond being a great estate agent, Dan takes the time to build genuine relationships with his clients, which makes a huge difference during what can often be a stressful experience. I wouldn't hesitate to use him again in the future.
google.com
Source: google.com
Katy Jones was very thorough and efficient in her inspection and sent me the report the same day, which I’ve never had before. Thanks a lot Katy
trustpilot.com
Source: trustpilot.com
Katy jones was very lovely and friendly,Answered all my questions I asked her.
trustpilot.com
Source: trustpilot.com
Rosie took us for a viewing today, she walked us through the property and answered all questions we had. overall a great experience
google.com
Source: google.com
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