The Personal Agent - Lettings & Management
Latest Reviews
Outstanding service highly recommended. I had to sell a house in need of extensive repair and they found a buyer very quickly and the process to completion was quick. 100% professional, quick , responsive and friendly-professional staff.
Source: google.com
Letting or buying a home comes with natural challenges and stresses that need to be overcome. It is unavoidable and inevitable, and I would not look for an agency to remove these from the wake. What I do look for is a partner, who can walk me through the process, think creatively, and who shows genuine care for the outcome that I am looking for. Callum Kirby and The Personal Agent have been fantastic partners throughout my journey and I feel well looked after as a result. I also want to thank Natasha Sanchez for stepping in and providing equal service and partnership when Callum was OOO. What a great team! I strongly recommend this agency.
Source: trustpilot.com
Becky from personal agent is always polite, professional, and approachable, and she consistently stays on top of any issues or requests that come up. Compared to the other property managers I have had, she has been far more organised, responsive, and proactive. It has made a noticeable difference having someone reliable managing the property.
Source: trustpilot.com
Becky Moore helpful and very responsive to emails in helping liase with landlords.
Source: trustpilot.com
Staff were all very pleasant maintained contact throughout Advert was clear with very good photos
Process once new tenants found was well prepared and not delayed
Process once new tenants found was well prepared and not delayed
Source: trustpilot.com
Ethan has done an amazing job assisting me with my rental search and referencing process. He is efficient and an excellent communicator and has kept me updated throughout via email and telephone calls, thank you Ethan for making the process so smooth!!
Source: trustpilot.com
Lovely flat & great location. Rosie was very helpful in answering questions/queries
Source: google.com
I emailed a question as i didn’t understand something and within seconds i had a reply explaining to me from Stephanie
She was very helpful
Thank you Stephanie F
She was very helpful
Thank you Stephanie F
Source: trustpilot.com
Sarah worked hard to drive a very long process
Source: trustpilot.com
Stephanie was very helpful and explained the process of giving notice very clearly.
Source: trustpilot.com
Becky was great so friendly and always asked about any issues in each room of inspection!
Source: trustpilot.com
Great service from Stephanie and Liam, helping me manage the end of a tenancy and starting the process of selling the house. Very speedy and great communication from them both
Source: trustpilot.com
Callum has been incredibly helpful and professional throughout the whole process. We truly appreciate all of his support and would sincerely like to thank him.
Source: trustpilot.com
Stephanie has been very helpful. She is knowledgeable and easy to talk to, and didn't make me feel I was asking silly questions. She also got back to me straight away when I emailed her with more questions, and got things sorted out quickly.
Thank you Stephanie 😊
Thank you Stephanie 😊
Source: trustpilot.com
Friendly estate agent.
Very helpful
Very helpful
Source: google.com
Rosie was very friendly and informative, thank you.
Source: google.com
Becky Moore, who recently joined The Personal Agent lettings team in Epsom as the Property Manager, visited us at our rental on May 6th. Becky was very attentive, was keen to look into any issues with the flat and promptly organised a visit from The Personal Agent designated maintenance company.
Source: trustpilot.com
Mark helped us buy our dream home. Throughout a stressful process, Mark was always on hand to answer questions and reassure us throughout the process. He was open and honest with us which we appreciated. Great service from Mark
Source: trustpilot.com
Stephanie in the Epsom branch has been very kind and helpful to me.
I am navigating a tricky situation with a problematic tenant and Stephanie has been so helpful at every single step.
I am navigating a tricky situation with a problematic tenant and Stephanie has been so helpful at every single step.
Source: trustpilot.com
Lovely agent
Source: google.com
Rosie was excellent in her knowledge of both properties she showed us. She was very friendly and professional and we felt in great hands!
Source: google.com
Ray at the Personal Agent in Epsom was professional, responsive and made the whole house sale process smooth and stress free. Great communication throughout and always helpful - Highly Recommended !
Source: google.com
Becky has been amazing! From communication, to sorting issues extremely quickly!
Becky was respectful inspecting my home and the report back was quick!
Becky was respectful inspecting my home and the report back was quick!
Source: trustpilot.com
what a friendly person Becky Moore was and asked for permission before doing anything, she is an asset to your company,
Source: trustpilot.com
Rosie Fraser showed my wife and me around a property on the Woodcote Estate. She was knowledgeable about the property’s history, current condition and owner’s motivation for selling. Very professional.
Source: google.com
