The Personal Agent - Lettings & Management

5/5 based on 2927 reviews
Latest Reviews
Becky was really helpful throughout the whole process, and was always there to answer any questions :)
trustpilot.com
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We have been personal agents for many years now, especially the Epsom branch has been a fantastic working experience.

Becky Moore at the Lettings High Street office is a wonderful property manager.

We've had multiple issues she's dealt with for us with amazing customer service and responsiveness and care.

Many thanks, Becky, for your kind attention and customer service.
trustpilot.com
Source: trustpilot.com
My whole experience with the personal agent lettings has been a successful and smooth journey. Chris and Natasha were very helpful , polite, responsive and very professional. This has been my first experience with a lettings agent and I must say it was very easy and less stressful than doing it myself. I would highly recommend this agency if you are looking to rent.
trustpilot.com
Source: trustpilot.com
Becky from property management has been really helpful since the day we have moved into the property, Highly recommend
trustpilot.com
Source: trustpilot.com
Sarah Goddard has been very helpful throughout my sale and has done a great job keeping both sides updated on all communications. Thank you!
google.com
Source: google.com
Absolutely magnificent, if the star rating went to 10 I’d give an 11. Highly, highly recommend. Really friendly, VERY proactive, I can’t rate enough. Thank you for keeping me sane and helping to push through the sale of my new house. Forever grateful for your help! Sarah Goddard was simply outstanding, and Ray and Daniel acted as the BEST duo. All in all an unbelievable experience with this team and I wouldn’t hesitate to recommend
trustpilot.com
Source: trustpilot.com
Absolutely magnificent, if the star rating went to 10 I’d give an 11. Highly, highly recommend. Really friendly, VERY proactive, I can’t rate enough. Thank you for keeping me sane and helping to push through the sale of my new house. Forever grateful for your help! Sarah Goddard was simply outstanding, and Ray and Daniel acted as the BEST duo. All in all an unbelievable experience with this team and I wouldn’t hesitate to recommend
google.com
Source: google.com
The thing that stood out to me was they really understood my situation and made me feel like they cared about it as much as I did (I needed to move within 7 days!).
Callum was brilliant from the start - friendly, helpful and always on hand for the smallest questions I had and kept pushing things forward with the urgency it needed - credit also to the wider team who also helped when Callum wasn’t available. Thanks Callum, already loving the new place!
trustpilot.com
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Clear marketing strategy and sales progression process was fantastic. Thank you Sarah, Richard and rest of the team
trustpilot.com
Source: trustpilot.com
The Personal Agent have been very efficient and helpful with our property search! Callum has been great with all our questions and has made moving into our flat as smooth as possible! Couldn’t recommend them enough!!
trustpilot.com
Source: trustpilot.com
I’ve had a great experience with Callum and Becky at The Personal Agent while renting out my flat. From the start, he’s been professional, responsive and really helpful throughout the whole process.

As I’m now living overseas, I needed someone I could trust to keep everything moving and keep me updated without having to constantly chase. Callum and Becky have done exactly that. He’s always been easy to get hold of, clear with his communication and quick to deal with anything that’s come up.

The whole process of finding a tenant and getting everything ready for the tenancy has been straightforward and well managed. I’d definitely recommend Callum and The Personal Agent to anyone looking to rent out their property.
trustpilot.com
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Rosie was great a my viewing. Very informative, friendly and answered any questions I had.
google.com
Source: google.com
I have found The Personal Agent to be very good and in particular their staff member Rosie.
Rosie has shown me around four properties so far and for each one she has been able to answer detailed questions about the property. Rosie is extremely professional and a great asset to them. I actually purchased my current property through The Personal Agent and they gave a flawless service then
google.com
Source: google.com
We had a great experience with The Personal Agent, especially Natasha Sanchez MARLA. She was professional, friendly and helpful throughout the whole process. Natasha always responded promptly, kept us well informed and made everything run smoothly. We truly appreciate her support and would happily recommend both Natasha and The Personal Agent.
trustpilot.com
Source: trustpilot.com
We bought our house with Personal agent.
Sarah, who dealt with the transaction was fantastic. She was very pro active in communication, bridging the gaps between solicitors and ensure delays were minimal.
Definitely recommend them.
trustpilot.com
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Katy Jones was very friendly and professional.
trustpilot.com
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Rosie was very approachable and friendly, she tried her best to answer all my queries.
google.com
Source: google.com
I would highly recommend The Personal Agent, and in particular Natasha, who has been absolutely fantastic throughout the whole process.

Natasha has been incredibly helpful, supportive and responsive from the very beginning.

What really stood out was how genuinely helpful and understanding she was. She was always professional, but at the same time very approachable and reassuring, and we always felt that she was personally invested in helping us get everything sorted.

We are extremely grateful for all the support Natasha gave us and for the effort she put in on our behalf. She is a real credit to The Personal Agent and made a potentially stressful experience considerably easier.
trustpilot.com
Source: trustpilot.com
We had John from the Banstead branch as our estate agent on our recent house purchase. We can not thank him enough, from the start on our viewings he was friendly, professional and always available to answer questions. John made the process so easy , would highly recommend him to anyone using personal agent. Thank you John
trustpilot.com
Source: trustpilot.com
Sarah Goddard was amazing… kept us informed about what was happening..Helpful .. friendly … an absolute star …. Sarah Thankyou
google.com
Source: google.com
Katy Jones was very easy to deal with. Was very nice and made the process as simple as it could be 👍🏾
trustpilot.com
Source: trustpilot.com
Katy is very professional and friendly.
trustpilot.com
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Becky Moore was great when I had an issue arise, and organised the engineer quickly. 👍🏾
trustpilot.com
Source: trustpilot.com
I had a good experience working with Miss Stephanie Foley. She was helpful, answered my questions clearly, and provided the information I needed throughout the process. She was easy to contact when I needed assistance, which I appreciated. Overall, the process went smoothly, and I would recommend her services.
trustpilot.com
Source: trustpilot.com
Alice from The Personal Agent was very nice, courteous, and professional during the viewing today. She also went out of her way to accommodate a viewing of another property, which saved me half a day.

I’m already liking The Personal Agent compared to the other agents I’ve dealt with. Hopefully, I’ll find my next home with them! 😊
google.com
Source: google.com
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