The Personal Agent - Lettings & Management

4.9/5 based on 2475 reviews
Latest Reviews
Charlotte as my liaison at PA has made everything so much easier in the near 3 years I have been renting. Always on hand and ready to help out when needed and super flexible too.
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Isabel is a lovely, friendly agent, had a lot of knowledge about the houses she showed us, even thou on one she was covering for a colleague. We have not found the one, but she has suggested other viewings that are very close to our needs. We will keep looking and hopefully we will find our dream house.
trustpilot.com
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Don’t need any kind of worries this company certified plus they work professionally with anybody with the same energy
trustpilot.com
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Ethan made finding a home in Worcester Park so much easier. He arranged a second viewing for me to take measurements and offered great advice throughout. Always responsive and professional. Highly recommended!
trustpilot.com
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Ethan was a lovely agent—friendly, helpful, and clear with all the information we needed. He made the whole process easy and stress-free. The Personal Agent has been professional and supportive throughout. Highly recommend!
trustpilot.com
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I’ve used Personal Agent and their Letting Only service for landlords for a number of years now. They are always very professional and efficient; I’ve had no issues finding new tenants and PA have taken all the pain out of the process. I highly recommend their services.
trustpilot.com
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Very professional
trustpilot.com
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The Personal agent has a helpful and efficient team, I would recommend them to anyone. Callum in particular was a great help throughout, from initial viewing to move in. Thank you!
trustpilot.com
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LOVE the personal agent! Especially Charlotte Evans, who does our inspections. Every-time she comes to inspect the flat I’m renting (and living in), she listens to everything I have to say! If I complain about something and she says she’s going to get it sorted, it gets sorted. She’s such a lovely person, absolute sweetheart! 1000/10, amazing service.
trustpilot.com
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The Team at The Personal Agent are incredible. Very professional and efficient. Special thanks to Natasha for finding us our new home and for seeing it through. You made a stressful time easier.
Also thank you to Ethan for being so approachable and for assisting with our previous tenancy.
trustpilot.com
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The Personal Agent staff are caring and efficient in their responses. They were very responsive to my requirements and met each one of them-something that comes with a move across cities.
They helped me with everything from booking a quick viewing at a short notice to fit my schedule to getting the agreement to me quicker than scheduled dates.
Thank you !
trustpilot.com
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From the first viewing to final completion I cannot fault the Personal Agent! Sarah kept us in the loop all the way right up until we got the keys. Highly recommend
trustpilot.com
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Very helpful
trustpilot.com
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We are in the process of renting a property in Tadworth, and also letting out 2 of our own properties. We have been dealing with Natasha Sanchez throughout the process, and she has been beyond helpful, making the process seamless from start to finish. Would definitely recommend using personal agent for any lettings!
trustpilot.com
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Natasha has offered a professional and reliable service from the very beginning of our interaction with the Personal Agent. We were looking for an agent with high standards and who could offer a fully managed service. I have been incredibly impressed with the professionalism and efficiency so far and am confident that going forward these high standard will be maintained.
trustpilot.com
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Our property manager Charlotte is very friendly and tremendously helpful. She is always quick to respond.
trustpilot.com
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We had such a great experience renting through Charlotte! She was professional, friendly, and always willing to go the extra mile to help us settle into our new home. One thing that really stood out was how committed she was—she even sat in our house waiting for the oven to be looked at so we didn’t have to take time of work.

Charlotte made the whole rental process smooth and stress-free, keeping us informed every step of the way. We felt really looked after and supported from start to finish.

We wouldn’t hesitate to recommend Charlotte to anyone looking to rent—she truly goes above and beyond!

what a credit to personal agent she is.
trustpilot.com
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Charlotte has been amazing, polite and understanding. We are renting current property for over a year and met Charlotte 3 times, she is prompt and resolves any concerns with an ease.
trustpilot.com
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My daughter is about to study in Epsom, and needed somewhere to live. Despite it being a very stressful time, Callum has been amazing. He has helped shoulder some of that stress, and helped us find a flat to rent that our daughter can call her home. Thank you Callum for all your reassuring words throughout the process. We know she will be in safe hands.
trustpilot.com
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Always helpful
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Nothing but compliments for the PA team! Charlotte has been amazing throughout our tenancy, we haven’t had to worry about a thing, any maintenance issues are dealt with promptly and professionally. Charlotte’s communication has been clear and efficient throughout our tenancy. I would definitely recommend The Personal Agent to anyone looking to rent, it's been a pleasure dealing with them.
trustpilot.com
Source: trustpilot.com
I had a great experience with The Personal Agent.They made the entire rental process smooth and stress-free.I truly appreciate their attention to detail and customer care.I highly recommend this agency to anyone looking for a reliable and trustworthy rental service!
trustpilot.com
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I had the absolute pleasure of working with Callum Kirkby to secure my very first lease on a beautiful flat, and I couldn’t be more grateful for his support throughout the entire process. From the first inquiry to the final paperwork, Callum was professional, responsive, and genuinely invested in helping me.

He made what could have been a stressful experience feel smooth and straightforward. He took the time to understand what I was looking for, answered all my questions with patience and clarity, and went above and beyond to ensure everything was handled efficiently.

Thanks to Callum’s guidance and dedication, I’m now happily settled into a flat that feels like home. I highly recommend him to anyone looking for a reliable and personable letting agent – he’s truly fantastic at what he does!

He is worth more than 5 stars.

Thank you very much Callum!!
trustpilot.com
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callum was great
trustpilot.com
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I had a fantastic experience selling my property with The Personal Agent. From start to finish, the process was smooth, professional, and reassuring. A special mention to the progression team, who kept everything on track and were always available to answer questions and provide updates.

Most of all, I want to highlight Abigail, who was absolutely outstanding. Her communication, calm approach, and genuine care made a potentially stressful process feel completely manageable. She truly went above and beyond, and I can’t thank her enough.

I would highly recommend this team to anyone looking to sell their home or buy a new property. It was an exceptional service from a group of people who really care. Thank you!
trustpilot.com
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