Federation of Small Businesses

4.8/5 based on 361 reviews
Latest Reviews
I have been a member of the FSB for many years and took advantage of the free banking service they recommend. On top of the fees I save, I receive loyalty bonuses (with 5 different accounts) a huge contribution to my membership fee.
I also have to smile every time I see in the papers that the FSB has raised a point in the interests of small businesses. We are too often neglected because we have no unifying voice - except the FSB.
trustpilot.com
Source: trustpilot.com
I have been impressed by the attitude of all the people I know who work for the FSB. I actually think that many members miss out on many things that would be useful to them by non-participation in the useful seminars and networking events organised for them by the FSB. If you are a small business it can be lonely and daunting at times. FSB can really help with that.
trustpilot.com
Source: trustpilot.com
FSB? Simply GREAT! As a small business you can feel isolated but with the FSB there you know you have a business community with tons of expertise behind you that you can rely on.
trustpilot.com
Source: trustpilot.com
Prompted originally to join to obtain improved Card Payment transactions, which effectively subsidized my Annual Subscription.

I find the Weekly updates useful to look out for interesting Seminars.

Also, I try to attend Local Networking events, which gets me to venues I otherwise wouldn't see whilst meeting interesting People and learning about their Business and experiences.

The Organisation appears to lobby hard for SME's.
trustpilot.com
Source: trustpilot.com
Joining is simply a "no brainer" for any small to medium sized business. The services you can tap into are great value and the wide range of topics you can get help with will stand you in good stead when you need guidance and support.
trustpilot.com
Source: trustpilot.com
One of the best decisions I made when starting my own business was to join the FSB.
trustpilot.com
Source: trustpilot.com
easy to contact if you have a problem and very helpful, send buletins with interesting subjects & hints
trustpilot.com
Source: trustpilot.com
FSB has been invaluable in the running of our business. We have used many of their partner companies and their service has been high quality and good value. The helplines have got us through a number of situations where we needed expert help. They are very much a partner to us.
trustpilot.com
Source: trustpilot.com
Been a member for 20 years. Crafty use of their offers means the annual fee can easily be recovered. (I use the FSB offer for very reasonable card processing, which more than covers year's fee).

Used their free legal helpline once every few years.

Used their free tax inspection insurance once. I was inspected. FSB appointed an accountant to work for me. Got a tax refund.

Excellent for the samll business / one man band
trustpilot.com
Source: trustpilot.com
I've been a member for a number of years now. I don't use all the FSB services, in fact really only use legal services. The legal service is very good and has been a real benefit.
It would be nice to have a reminder of all the services available, we may be able to increase the value of the service received.
Just a suggestion, it would be good to have a call from someone now and again reminding us of the services just to make sure we are getting the most out of membership.
Other than that its good to have you by our side.
trustpilot.com
Source: trustpilot.com
Whilst we have only been with FSB for 6 years and not had to use the Legal services what they provide in information and documentation is a really great help. Love the newsletters that are always packed with information to help in our business.
trustpilot.com
Source: trustpilot.com
Been a member for about 25yrs!

Used the legal helpline several times, has been a life saver.

Been to a few local events, local business open evening type things which has been interesting & there's the chance to network if that's your thing.

I must confess to not using many of the services, a very simple business being the main reason.
trustpilot.com
Source: trustpilot.com
I often use the resources of the FSB and work closely with the local Southwest branch promoting change locally. This would not be effective without their support and drive.
trustpilot.com
Source: trustpilot.com
I joined several years ago when you exhibited a stand at NPA meeting in London. After speaking with you there I was so impressed with what you offered that I joined immediately and you have come back with everything you promised ever since. You professionally handled a tax investigation for us and won, often given advice on staff problems, legal issues and many more things that would taken a lot of time and money. This is an association that is very valuable to us and hope that we always have this incredible service available to us. Well done all of you
trustpilot.com
Source: trustpilot.com
I retired last year but still remain a member. I was a member for many years and found the legal advice for retailing was a great help. I have used the medical advice and found it helpful. I used the insurance facilities which proved invaluable during a flood in our final year of trading. Both for renewal and loss of trading. No arguments, a proper insurance assessor, very helpful and professional. Unusual these days. Retailing needs a hero these days, of digital vat, pensions, employee and customer rights. Glad I’m out of it. Our family business was 130 years old. The fsb are excellent.
trustpilot.com
Source: trustpilot.com
When we first joined FSB we didn't really use it and the services. But since then I have become more involved with what is going on with FSB. It's become a valuable asset to our company and my professional circle.

The events that I have been able to attend have been top quality.

It's a great business community to be in.
trustpilot.com
Source: trustpilot.com
Can't actually remember how long we have been members but what I can say is it's worth every penny to have such services, direction, advice and support right at your fingertips.
Honestly couldn't commend and recommend enough for EVERY small business.
trustpilot.com
Source: trustpilot.com
I’ve been a member for over 4 years now. FSB has really helped my businesses to grow.
The free business banking facility saved us around £15 per month with Natwest Bank in monthly bank account charges. This benefit alone cover the cost of our membership.

When it was time to renew our Public Liability and Employers Liability insurance we used the FSB insurance service and saved over £300 in our annual renewal.

I often use the online legal hub also, do download up-to-date employment contracts for our employees.

More recently we have switched to the FSB workplace pensions and payroll facility costing us only £5 per employee per month!

So many great benefits that can really help your business to thrive. Customer service is always great - staff are friendly and knowledgeable.
trustpilot.com
Source: trustpilot.com
As a representative organisation I believe that the FSB do fantastic work and also hold quality informative and networking events. With regards to admin and responses to enquiries my experience has not been so helpful. I signed up my business several years ago and have continued to renew, however on initial sign up could not get the my online login to work and reset requests and emails/form completions to specified helplines have resulted into zero responses and still to this day the online content is unusable for me and I have lost the incentive to keep chasing a reply.
Overall excellent organisation, shame I do not have full access to everything on offer.
trustpilot.com
Source: trustpilot.com
Always call back when they say and offer professional and support advice. Reassuring to know they are there when we are not sure! Thank you.
trustpilot.com
Source: trustpilot.com
Has helped me multiple times to fend off spurreous employment tribunal claims. Thank you so much!!
trustpilot.com
Source: trustpilot.com
We've been members for ten years this year.
I don't feel we've got that much out of being members in that time, I suppose its good to know the the FSB are there in the background if needed (I would hope!)
We've never had any contact with a human in all that time just a constant bombardment of emails on topics that don't relate to our business! - small roofing business.
Its just things like having some stickers to go in the windscreens of our vans to let people the we are members, did get one in the pack at last renewal which unfortunately didn't stick to anything!
trustpilot.com
Source: trustpilot.com
Excellent service and great value for money.
trustpilot.com
Source: trustpilot.com
Forward looking organisation offering great benefits, useful support and networking opportunities. Great value for money.
trustpilot.com
Source: trustpilot.com
FSB are an excellent organisation, very supportive and with lots of benefits. I particularly like the local Networking and Talks
trustpilot.com
Source: trustpilot.com
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