Federation of Small Businesses

4.8/5 based on 367 reviews
Latest Reviews
During this time when all of our medical professionals are so swamped with extra work, FSB Care was there to ensure I was given all the support and advice I needed and helped me get over a very painful and emotional time. Helen was really so very supportive and sorted everything out, gave me the best advice posiible, whilst making sure I had someone to listen to and be there should I have any questions. FSB Care is the Jewel in the Crown
trustpilot.com
Source: trustpilot.com
I feel slightly embarrassed to say that our business has grown by over 300% during Covid. Clearly landlords have had the time to consider their tax situations whilst working from home. But I put it firmly down to the immense benefit offered by the FSB. As a firm we have been able to reach out to folk all over the country, actually all over the world. Whilst we can never have done it without zoom, we could certainly never have done it without the FSB embracing zoom and allowing all their nationwide chapters to welcome the members from all over the country. We now have serious markets developing in Edinburgh, Leeds, Manchester, South Wales, Devon and Cornwall & Southeast England – and we are based in London! We have met clients, introducers and referrers from all over the country – people we would never have met in a million years. Thank you FSB & thank you also all the FSB staff who put in so much effort & who really help with all the networking introductions & meetings that come from your terrific platform. Christopher Coleridge Cole, Gresham Street partners.
trustpilot.com
Source: trustpilot.com
Anita is brilliant! She managed my joining smoothly and professionally. She was very informative, helpful and a delight to work with!
I used FSB at my previous role in another company and I thought it was fantastic so now that I have opened my own business, I decided to join as I think it is invaluable to any business owner. I will be using their services a lot. Their app is amazing!
trustpilot.com
Source: trustpilot.com
Since the 1st lockdown when networking for businesses moved online, I have increasingly favoured FSB networking above all other networking groups. It is free, I always meet lovely people, it is well organised, there are numerous events to choose from, and there is real thought about how the sessions are planned out. An example of this is through the break out rooms - thanks to Vanessa Gale for placing me in a break out room with 3 other lovely ladies who have synergies to my own business. We are now running an online webinar in January as a result. I wouldn't have met these women had it not been to FSB. Fantastic way to end the year. Thank you Ness and FSB.
trustpilot.com
Source: trustpilot.com
I used FSB and would highly recommend them for any business, I recently had an accident and have been recovering. I called FSB who arranged to get me some private help. this support helped me speed up my recovery process quicker and helped me back into my job, The team they used was absolutely amazing I couldn’t thank them enough for all the help and support throughout this time.
Thank you FSB happy customer.
trustpilot.com
Source: trustpilot.com
I have always had sound advice and help from the FSB and they have helped me to get grants I didn't know I was eligible for and then help when at first told I didn't qualify. I have also used the free legal service and FSB care.
trustpilot.com
Source: trustpilot.com
Have just joined FSB and so far the information and introductory has been great. Had a super chat with Nick from FSB who took me through all the various offerings FSB have. Lots of info. Good documentation and website seems easy to navigate.
trustpilot.com
Source: trustpilot.com
I have been a member of the FSb for 3 years and membership has been helpful in promoting our charity In Sues Name, firstly in our local area at Face to Face meetings, but in the last 18 moths has enabled me to meet so many people across the country at Zoom networking meetings wo I would never have the chance to meet. I would thoroughly recommend membership to any SME businesses who are looking for an amazing range of benefits to join
trustpilot.com
Source: trustpilot.com
I recently had an issue with my business bank and contacted my local FSB rep Katrina Pierce in Lincoln. This lady is great, she called me back with a couple of hours of e-mailing her and was very help full. A nice lady to deal with. it is good to know that there is an organisation that will help small business in the uk. They have also saved me a lot of money on my business insurance renewal. Give them a call.
trustpilot.com
Source: trustpilot.com
Very supportive community and great support for small businesses, I also enjoy the networking events.
trustpilot.com
Source: trustpilot.com
Fantastic support. Follow up calls to check how I was doing. The nurse listened and found local support that was convenient and right for me. Thank you.
trustpilot.com
Source: trustpilot.com
I've been a member of the FSB for approx 4 years and during that time have used a great number of the services they offer - any one of which would more than justify the membership fee, but added together the benefits far outweigh the cost.
As a micro business (under 5 employees) we don't have the staff, assets, resources of larger companies, and so whilst it's great to know that the FSB are out there lobbying on our behalf, for me, the value lies in the 'added extras'.
Extras such as their resource library, free legal advice, energy services, debt recovery and probably much more that I've forgotten about (sorry!).
All of that was before covid, where overnight, they became the go-to portal for webinars and a huge diary of online networking events that criss-cross the country - all free (and in fact, these are available for anyone - FSB member or not - and there is no separation or division between members and non-members).
I have no doubts or hesitations in recommending that any micro business takes a good, serious look at membership. I'm sure the lobbying position will have appeal for larger businesses and possibly other sectors but I'd direct any start-up or micro business to check out the extras!
trustpilot.com
Source: trustpilot.com
So helpful, brilliant service for not a lot I’m stoked I was recommended to become a member. Justin was awesome, extremely friendly, informative and helpful.

Great service
trustpilot.com
Source: trustpilot.com
I had truly exceptional care from FSB Care recently after a period of extreme stress in my work and it really helped me get through a difficult time. I can't thank them enough and to know I can go back to them at any time really helps too. Thank you.
trustpilot.com
Source: trustpilot.com
The health wellbeing insurance carried out by RedArc was exceptional.

For well over 8 years I have had issues with hearing loss in my left ear following a severe cold. This also resulted in occasional vertigo. After several visits to Bishop Auckland and Durham ENT departments, the best I gat was in one door out the other. It was originally diagnosed as Eustachian tube dysfunction, then the next visit asymmetric hearing loss!!

I actually forgot that FSB membership provides an amount available for therapists or counselling. After contacting the relevant department RedArc booked me an appointment with Dunelm Osteopaths in Durham. To my amazement, and I must admit I was sceptical at first, after 4 sessions and continuing with the exercises between visits, my hearing has started to return and I am no longer using a hearing aid.

This is a really worthwhile benefit of membership and needless to say I and really delighted with the results.

A deserved 5 stars!!
trustpilot.com
Source: trustpilot.com
When we came to renew our Business Insurance, due early November 2021, I called FSB insurance services and a very helpful chap called Danny managed to save us just over £200 on our annual premiums by transferring our cover to Royal Sun Alliance through FSB Insurance Services
“Highly recommend them"
trustpilot.com
Source: trustpilot.com
After a recent accident - my FSB contact Rowena reminded me of the care included with membership. Couldn't be more thrilled - as after just 2 sessions of Physio I'm back on my feet again
Thank you
trustpilot.com
Source: trustpilot.com
We had an issue with a client not paying their invoice. It was a large amount which affected our cashflow greatly. After looking at the services they offer I contacted the advice line who gave me some great advice and subsequently helped me to resolve the dispute and get the invoice paid. It gave me peace of mind that there is professional legal advice I can call on when needed as a small business.
trustpilot.com
Source: trustpilot.com
Having just recently joined the FSB it was really informative to have this chat with Anita Johnson. The benefits were explained very clearly and being shown around the site and how to use it were most helpful as was being advised to download the app. I would 100% recommend.
trustpilot.com
Source: trustpilot.com
I have been impressed with the ease of access to treatment via FSB Care .. the process is extremely simple and the physiotherapy treatment I needed was managed efficiently. As a benefit of being a member of the FSB it is normally over-looked however I suggest that any member requiring treatment to engage with FSB Care to see how they can assist (and pay for) - superb benefit.
trustpilot.com
Source: trustpilot.com
Ruth has somehow managed to change my opinion of the value the FSB provides for small businesses. Ruth at FSB invited me to participate in 2 round table discussions where I could put across real examples of issues we face as a small business. Time will tell if anything happens as a result of the meetings but it was refreshing to have a voice and engage directly, not only with our local MP but also with key elected members of our Local Authority.
trustpilot.com
Source: trustpilot.com
A very thorough and informative introduction to the FSB and how it will benefit our business. Not a hard sell but a good explanation of the worth of some additional services. Anita was friendly yet professional and very well informed.
trustpilot.com
Source: trustpilot.com
An excellent guide through the various facilities FSB has to offer - very informative. Thank you Anita.
trustpilot.com
Source: trustpilot.com
I was given conflicting diagnoses by paramedics & my surgery, advised to take medication I knew I was intolerant to, told not to drive until I'd seen a cardiologist & then found my earliest appt. would not be for at least 4 months. As a petrol head, living alone in an isolated area I felt worse than when I had my "turn". RedArc specialists resolved the diagnosis situation, advised I could drive, & arranged a cardiology appt. within a week, & keep in touch to ensure all is being done as it should. They provided brilliant support, effective action & peace of mind, I would be a stir-crazy wreck by now if it were not for them.
trustpilot.com
Source: trustpilot.com
lovely lady to speak with -called me back and we have a regular telephone check in set up for the bereavement service counciling-recommended
trustpilot.com
Source: trustpilot.com
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