Recommended on thebestof Eastbourne

In January 2025, Snow Leopard said:

Good communication, rapid turnaround and price point on a par with other retailers.

Source: trustpilot.com

In January 2025, Dindro Abdin said:

Responsive and very quick service all the way to Sydney Australia.

Source: trustpilot.com

In January 2025, Mark Sinclair said:

Great selection of products at great prices

Source: trustpilot.com

In January 2025, Mandy Bailey said:

I purchased a backpack as a gift between Christmas and New Year. I was really impressed with how quickly it arrived during the holidays. The backpack was well received.

Source: trustpilot.com

In January 2025, WT said:

From order to delivery everything run smoothly. Only thing I would complain about is the DHL. They just dropped my package in the middle of my driveway. I understand it’s not the fault of UI so solid five star.

Source: trustpilot.com

In January 2025, Dawson Lehmann said:

I love the TNF Mountain Jacket Mono-Dryvent version. I have 3 other TNF Mountain Jackets and all different but same design. I was looking for a lighter weight version for warmer weather. This fits the bill. They don't carry this jacket in the USA so I found here and at a great price. The only complaint was a delay in delivery time but we had a major snow storm so can't blame Urban Industry. I be shopping here again.

Source: trustpilot.com

In January 2025, Elaine Kingett said:

Fast, efficient service, great quality

Source: trustpilot.com

In January 2025, Carron Hopwood said:

I ordered some pants, they were too big so I sent back and ordered the size smaller. They sent out the new pants immediately and I received them within days.
Excellent customer service and the new pants are perfect!!!

Source: trustpilot.com

In January 2025, Scott said:

Fast delivery. No problems.

Source: trustpilot.com

In January 2025, Adam Hill said:

Perfect service. Great price

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In January 2025, gary said:

Great value great service.

Source: trustpilot.com

In January 2025, Debbie Gray said:

Excellent company. Purchased Danner walking boots for sons birthday. He is so pleased with them comfortable,warm boots. Prompt delivery and well packed. Will definitely use Urban industry again.

Source: trustpilot.com

In January 2025, A Mantle said:

Good prices, fast delivery and great exchange policy.

Source: trustpilot.com

In January 2025, Selamatshahh Bin Zainal said:

A great place to shop for things that is not available at my country. Delivery was fast and efficient.

Source: trustpilot.com

In January 2025, Carol said:

Excellent customer service again, returned my original purchase and bought another size
Returned on a Thursday and got refund on the following Monday amazing turnaround
Thanks to all team at Urban Industry

Source: trustpilot.com

In January 2025, John Edgar said:

First class service.
Many thanks.

Source: trustpilot.com

In January 2025, Helen said:

Item too small so used instant exchange to get bigger size. Really simple and fast. Excellent

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In January 2025, JohnT said:

Updating my review here. These guys listened to my feedback and helped out so credit where its due.

Source: trustpilot.com

In January 2025, paul widdowson said:

Brilliant service and item

Source: trustpilot.com

In January 2025, sean oneill said:

Great price and next day delivery as standard

Source: trustpilot.com

In January 2025, Gareth said:

I love Urban Industry's range of quality slightly left-field functional apparel especially jackets by labels like Stan Ray,
Uskees, Universal Works etc which are just low-key enough for an old ex-post-punker like me to get away with and still feel authentic. Great stuff

Source: trustpilot.com

In January 2025, Sue H said:

Very efficient and replaced the jeans for the correct size.

Source: trustpilot.com

In January 2025, Carol said:

Exceptional customer service
Left a message on answer machine on an evening and received a call first thing next day, lady on customer service was absolutely amazing and sorted my query immediately I have used Urban Industry before and without doubt they are the best online company I have dealt with
A big thank you to the customer service team they are a credit to your business
Carol

Source: trustpilot.com

In January 2025, Matti Wey said:

I was unsure about size of danner shoe. They took their time and meassured the insoles. Appreciate the time and help.

Source: trustpilot.com

In January 2025, Ian Corrigan said:

Very nice hat works very well good company to do business with arrived very quickly

Source: trustpilot.com