Recommended on thebestof Eastbourne

In January 2025, gary said:

Great value great service.

Source: trustpilot.com

In January 2025, Debbie Gray said:

Excellent company. Purchased Danner walking boots for sons birthday. He is so pleased with them comfortable,warm boots. Prompt delivery and well packed. Will definitely use Urban industry again.

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In January 2025, A Mantle said:

Good prices, fast delivery and great exchange policy.

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In January 2025, Selamatshahh Bin Zainal said:

A great place to shop for things that is not available at my country. Delivery was fast and efficient.

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In January 2025, Carol said:

Excellent customer service again, returned my original purchase and bought another size
Returned on a Thursday and got refund on the following Monday amazing turnaround
Thanks to all team at Urban Industry

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In January 2025, John Edgar said:

First class service.
Many thanks.

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In January 2025, Helen said:

Item too small so used instant exchange to get bigger size. Really simple and fast. Excellent

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In January 2025, JohnT said:

Updating my review here. These guys listened to my feedback and helped out so credit where its due.

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In January 2025, paul widdowson said:

Brilliant service and item

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In January 2025, sean oneill said:

Great price and next day delivery as standard

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In January 2025, Gareth said:

I love Urban Industry's range of quality slightly left-field functional apparel especially jackets by labels like Stan Ray,
Uskees, Universal Works etc which are just low-key enough for an old ex-post-punker like me to get away with and still feel authentic. Great stuff

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In January 2025, Sue H said:

Very efficient and replaced the jeans for the correct size.

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In January 2025, Carol said:

Exceptional customer service
Left a message on answer machine on an evening and received a call first thing next day, lady on customer service was absolutely amazing and sorted my query immediately I have used Urban Industry before and without doubt they are the best online company I have dealt with
A big thank you to the customer service team they are a credit to your business
Carol

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In January 2025, Matti Wey said:

I was unsure about size of danner shoe. They took their time and meassured the insoles. Appreciate the time and help.

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In January 2025, Ian Corrigan said:

Very nice hat works very well good company to do business with arrived very quickly

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In January 2025, A Berkshire buyer said:

Great seamless returns process. Also order came promptly despite ordering in the middle of the Christmas / New Year holidays.

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In January 2025, Tondy said:

Brilliant service great jacket great fit

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In January 2025, Matthew Nelson said:

Fantastic Independent Retailer
Always a great range of brands and great customer service as I have ordered a few times now. Really pleased with my Manastash Long Sleeve Top
Keep up the great work ⭐️⭐️⭐️

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In January 2025, Jamie said:

Great prices & quick delivery!

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In January 2025, James Wheeliker said:

Everything ontime, everything correct.

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In January 2025, margaret price said:

Excellent service and very quick delivery

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In January 2025, Dan Thomsett said:

Ordered sale items just after Christmas, presumably a busy period, & they were delivered just 4 days later (would have been 3 days if not for New Year's Day!) Excellent service. By comparison, I ordered items from the Carharrt website on the same day & they haven't even been dispatched yet.

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In January 2025, Matt Dimbylow said:

Excellent price excellent quality. Came in excellent time

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In January 2025, DB said:

Great products and price. The delivery was super quick, which was very much appreciated, as needed for Christmas. Would definitely buy from again.

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In January 2025, Hannah said:

Very quick postage and the item was perfect. Would order again.

Source: trustpilot.com