Urban Industry

4.9/5 based on 14939 reviews
Latest Reviews
Easy to use website, good pricing and delivered when it was due
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Well priced items and quick delivery.
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Item as ordered, well packaged and shipped / delivered super quick. Great product range online too. Very pleased.
trustpilot.com
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Good value for money. Cheaper than on other websites. Reasonable postage cost for the delivery of one item. Came very quickly, very happy with purchase and service, thank you.
trustpilot.com
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Great price, great range, fast delivery! To Australia!
trustpilot.com
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Great products at great prices with excellent service!
trustpilot.com
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Easy to use, great prices, top items to buy and also quick delivery!
trustpilot.com
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great selection and price. super fast delivery all the way from uk to australia!
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Spot on. Easy site to use. Great selection. Rapid dispatch.
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Really rate all of the products online and the shipping was so fast from UK to Aus, great work!
trustpilot.com
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I regularly order from urban industry. Never had any complaints
trustpilot.com
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Super fast delivery and responsibly packed. Great service as always.
trustpilot.com
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I had an issue with the quality of an item. I had worn it a couple of times and then a weakness in the garment appeared. A rip in a cuff fastening. I contacted customer service immediately, and they dealt with it. Asked me to send the item back, and sent out a replacement as soon as they received the faulty one.

Now that’s good customer service!
Thank you Urban Industry.
trustpilot.com
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Easy to use site and great delivery option outside of UK
trustpilot.com
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Loved the shoes I ordered but sadly too big. Should have read the small-print regarding returns though - beware you don't get a full refund unless you have it in the form of a credit note instead of your original payment method (which incurs a handling charge of £2.70!)
trustpilot.com
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Received such a great customer service by Karla! Wasn't sure about the sizing of a jacket and Karla has personally went into warehouse and measured the size of the jacket for me while I was waiting online :) Never shopped from here before but the customer service made me very confident about my first purchase here.
trustpilot.com
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Great service amazing boots
trustpilot.com
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Been a customer at Urban Industry for a couple of years and have always been impressed with their service and the range of items they offer.
trustpilot.com
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Great item great service thanks 😊
trustpilot.com
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Quick delivery. Very happy
trustpilot.com
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Awesome service, and quick delivery. Would definitely shop here again
trustpilot.com
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Great company. They are focussed on the customer’s experience from start to finish.
trustpilot.com
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Great jacket @ a very fair price that was delivered quickly. Great service.
trustpilot.com
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Great experience, had to exchange something for a different size and the process was super fast and efficient
trustpilot.com
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Great product, service and delivery time
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