Urban Industry

4.9/5 based on 14939 reviews
Latest Reviews
Great range of products on the website along with good prices. Quick delivery despite the Post Office! let's hope this is the first of many orders!
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Easy to navigate website. Accurate delivery schedule and good quality items.
trustpilot.com
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Never ordered from here before. Would definitely buy from here again. Ordered Nike shoes - carefully boxed and also came with a magazine with info about Urban Industry. 10/10 !!
trustpilot.com
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I ordered this for my brother, the ordering process was easy, but I can't comment on anything else, because it went straight to him.
trustpilot.com
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Great shop. Superb collection, speedy service and nice news mag to boot. Thanks
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Very prompt delivery of order
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Good prices, fast delivery, good communication.
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Arrived early excellent service
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Goods as described. Fast delivery and good communication.Happy.
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Amazing service, excellent items, fast delivery and packaged with care
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Great experience, fast delivery! Yurt.
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Great service and price for a premium product - thank you
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Fantastic price for these genuine trainers
Came quickly and well packaged . Thank you
trustpilot.com
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The ordering process was straightforward, however one of the items was unavailable despite appearing on the website. The system allowed me to order the item and pay for it. It was only when I was issued with a reimbursement that I was alerted to a problem and there was no explanation of why part of my payment had been returned. A phone call to Urban Industry cleared up the problem and the remainder of the process was smooth (apart from delay due to the postal strike)
trustpilot.com
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I left a poor review as was very disappointed with the delivery being left outside. Customer service were then straight on to this and contacted me and resolved the issue promptly and to my satisfaction thankyou - so it was only the delivery company i was not happy with - not urban industry at all
trustpilot.com
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Order came quickly with good communication…the trainers are great x
trustpilot.com
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Got to Australia fast. Then was picked by Amarex for domestic delivery. Usually a below par experience with them. Had to drive a hour and 30mins to pick up my parcel from their depot out of fear of being returned to sender. Super inconvenient. Good product.
trustpilot.com
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Although I had been in there store over at Eastbourne and shopped previously, shopping off their online platform was a first. Overall transaction was smooth, delivery was prompt despite RM strikes, and my Patagonia Nano Puff Hoodie was brand new (not been returned/tried on before) at the same time well packed. Won’t hesitate to come back when Google picks you out with the best price for something that I’m after.
trustpilot.com
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Amazing as usual, I always seem to get a great bargain at Urban Industry. no problems with the website, purchase or delivery.

One thing I wish you would do is put actual garment measurements up, it makes it so much easier to get sizing right.
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Quick and helpful responses when I've asked questions
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I have now recieved item and accept the delay was from royal mail and not retailer .the retailer responded quickly to all e mails i sent which i was grateful for
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My order shipped quickly and got to California in less than a week! I was amazed it got here so fast! Sneakers were great and loved the cool newspaper included with the order.
trustpilot.com
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Admittedly did not know I was purchasing from a UK retailer and was a little disappointed after realizing it was going to be shipped from overseas (figured it would take a really long time). I ended up receiving the item in less than 4 days and I love it. Got it for a great price as well. Will be giving UI my business again!
trustpilot.com
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Item is great, really well packaged and super fast delivery thank you :)
trustpilot.com
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I ordered a pair of trainers from Urban Industry. Apart from having the best price, the ordering process was very simple, and email updates on order and delivery status were regular. The shoes actually arrived two days earlier than originally informed which was a real bonus! I would definitely order from Urban Industry again
trustpilot.com
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