Urban Industry

4.9/5 based on 14930 reviews
Latest Reviews
Neat website, quality product, quality service - goods delivered next day. Hassle-free shopping.
trustpilot.com
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Correspondence was quick, clear and to the point! Exactly what I'm looking for when shopping online.
trustpilot.com
Source: trustpilot.com
All my orders were properly delivered and also in perfect condition. So im totally satisfied from these guys ;)) !!! keep up the good work ! :)
trustpilot.com
Source: trustpilot.com
Hey guys! Best website to get this stuff from by far, iv tried others before but not as good as urbanindustry. The staff are great and helpful and kept me up to date with my order (i recieved a text about 10 mins after I placed an order telling me that they had shipped it- it was unbelievable) Great items in stock aswell, there is almost too much to choose from. The only thing I would note on, is the use of fedex delivery. It was the first time i used fedex, and tbh, compared to just royal mail, were slightly flawed. I mean, they couldn't even find my house so it was sent to their depot about a half hour away, luckily, the staff at fedex are just as good at UI and i managed to get it sent to me, a few days later. All in all, that didnt spoil it, i need to learn to be more patient. Cheers everyone at UI. Will x
trustpilot.com
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item arrived promptly and as expected, i cannot find fault!
trustpilot.com
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Order dispatched rapidly which was very useful as it was pre Christmas. Absolutly no problem. Size correct, garment was what I ordered!
I will definately use them again.
trustpilot.com
Source: trustpilot.com
The item arrived extremely quickly, postage was very reasonable and it was an excellent experience all round!
trustpilot.com
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Ordered a jacket and a hat and they arrived the following morning- couldn't have been faster.
Good ranges of clothes too.
trustpilot.com
Source: trustpilot.com
Really happy with my purchase. Arrived shortly after ordering. Homepage is simple and navigation is easy. Thanks.
trustpilot.com
Source: trustpilot.com
Have only bought one item from urban Industry, but was delivered quickly and was exactly as expected. Would recommend to others.
trustpilot.com
Source: trustpilot.com
first class service from start to finish!!!
Web site was a pleasure to use,price was best value on the web,delivery cost's lowest of any website i have used and delivery was very quick,overall an excellent experience and i have no doubt i shall shop with Urbanindustry again.Thanks people!!!!
trustpilot.com
Source: trustpilot.com
I have ordered from your site for almost £90 worth of goods. The items were delivered by FEDEX. Because I work i couldn't take reception of the delivery. So I had to go their depot - for their delivery hours were not matching my working hours - which is at the back of beyond with diect acces by bus. I hired a taxi which cost me £10.
The worse thing is the Fedex people seem they can't be bothered to deal with public appropriately, so they were quite rude to me when I came to collect my goods.
The whole thing makes me wonder if I want to remain a Urban Industry customer, which I think, would be detrimental to both of us.
It would be so much simpler if deliveries were arranged through Royal Mail (like with Amazon)with the possibility to redirect the parcel to my local Post Office for collecting at my convenience.

Thanks
Pierre Pigot
trustpilot.com
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The item arrived the day after i ordered it, The customer service was very helpful and i got all the information this company to others excellent service and fast delivery. thank you ..
trustpilot.com
Source: trustpilot.com
Item arrived double quick. Never had any problems with them in the past either. Recommended
trustpilot.com
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Best online shop ever! Professional crew and everything! JUST ♥ IT!! THANKSSS
trustpilot.com
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Gooooooooood
trustpilot.com
Source: trustpilot.com
Item arrived within 2 days, great comms, one of the best sites on the web
trustpilot.com
Source: trustpilot.com
Really quick delivery and quality products, will be back soon!
trustpilot.com
Source: trustpilot.com
Fast, reliable efficient service. I received text updates about tracking delivery. Would definitely use this site again.
trustpilot.com
Source: trustpilot.com
But the prices are a bit to high! The daily 'clothes/shoes' updates are very nice, and UI is following the trends! I give UI 5 starts for the quick delivery, the nice service and for salling some cool brands!


/Dennis 'Melvis' Hojsholt (DK)
trustpilot.com
Source: trustpilot.com
Good service. Legendary product.
trustpilot.com
Source: trustpilot.com
I'm quite religious about only purchasing New Balance trainers, having purchased my New Balance from Urban Industry i had no complaints as they dealt with my order in the way i felt comfortable.

With clear description of the product, delivery, nice pricing, however even if it was cheaper elsewhere i felt more comfortable with Urban Industry.

1. Site layout was not cluttered and filled with unnecessary rubbish to put me off purchase.
2. Pricing was clear.
3. Terms & Conditions were clear for me to read through before purchase, so i knew how i would be taken care of if there was a return issue.
4. They had a varied colour selection of the trainer i wanted so if there was a miscalculation in stock i had already chosen a back-up colour.

Much appreciated, a good smooth website from my experience.
trustpilot.com
Source: trustpilot.com
Excellent communication from your order through to delivery. SMS is sent to tell you when your order will be delivered. And delivery very quick. Couldnt be happier!
trustpilot.com
Source: trustpilot.com
fast delivery,brilliant range of products! great stuff!
trustpilot.com
Source: trustpilot.com
Very fast delivery, European sendings for acceptable prices. Very good assortiment, great site!
trustpilot.com
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