Being a mobile app developer, I come in contact with many IT companies as part of my business. On the several occassions, I have come in contact with Southern IT Networks, I have always found them to be very positive, knowledgeable and professional. What I really like about them is that they go out of their way to help others, whether that's putting on free cybersecurity seminar for businesses or giving impartial advice on IT matters, they are always willing to help. This willingness to help others is my benchmark for deciding whether I am dealing with good company and Southern IT Networks is an excellent company to deal with. A good example of this is Michael Freeman, the Managing Director of Southern IT Networks gave me a copy of his book 'Are you prepared to respond to a cyber attack?' which has been incredibly helpful, not only for me but one of my clients who needed guidance. Naturally, I directed my client to contact Southern IT Networks herself to get the best help from a great company.
In May 2019, Caroline M said:
Great, and a lot of info! I’ve made a list of security things to prioritise within the next 24hrs/week/month. Thank you!!
In May 2019, tonylavelle said:
Very good seminar! Professionally presented and very thought provoking, well done!
Needed support because our computers were really slow and our previous IT company in Hastings were slow to respond to anything. Called Southern IT to see what they could offer. They basically fixed everything within a couple of weeks after taking over the contract. If I knew moving from our old it company was that easy I would have done it much sooner.
Needed a cheap phone system for my 50 employe call centre to cut costs. I now pay a fixed monthly fee and my bill each month has almost halfed. They even installed them and gave free training. Should have switched years ago.
Eye opening cyber security workshop and really got us thinking! We were hit with a phishing attack last year and it cost us alot of money and time. This was both useful and relevant. Who knew you needed anti virus on an iPhone!?
I contacted Southern IT when our server needed ditching for the cloud and had some problems with our 'then' provider. We haven't regretted a minute of it, they really know their stuff and have made our staff more productive by working with and managing the technology to our business needs properly. Regret the fact we didn't know about you before!
I asked Southern to come over to my offices and train our staff on cyber security. They were thorough and patient, providing training and documentation to them, teaching modern day cyber threats such as phishing, email spoofing and invoice diversion. Their service is impeccable and we see them as an extension of our company
Southern IT always goes over the top to make sure everything is working and everything is in its right place before hanging up the phone. Thank you again for all your help! I know I can always count on you guys.
Southern IT is very knowledgeable, easy to understand and communicate with. They always are quick on project completion and in resolving issues quickly resulting in minimal if at all down time. They make my job so much easier and less stressful!
I indicated that it wasn’t an urgent matter, but I received a call within a few minutes from the time that I submitted my question with a direct and helpfully simple reply. Not only did Southern IT answer my question, but he also took the time to follow up on a previous ticket issue I submitted that had a more open-ended resolution due to the need for more research, showing proactive concern. I am very satisfied with how this was handled.
Super-fast response time. Seamless process. Spot on, effective tech solutions to 100% resolution - plus, and this is a biggie for me, technical issues and solutions fully explained in layman terms/language. High recommend them.
The people at Southern IT are my saviours.. We encountered a power outage which caused our systems to crash, resulting in us losing alot of data. If we didn't have them on board and backing everything up, I don't know where we would be. Within less than an hour, we were back and fully restored to how things were before. Best partner we work with by far and I always recommend them