One Answer Insurance
Latest Reviews
Had the pleasure of speaking to Scott today for my grandsons car insurance. Very helpful, friendly, polite and extremely professional. Went out of his way to find the best quote. Rang back promptly with new quotes. Will certainly use your services again based on today's experience.
Source: google.com
I'm next to uninsurable. If I go to Go-Compare or the like for insurance on a standard 1.4 hatchback, I receive quotes asking for around £10,000 a year. With specialists such as BeWiser I can still expect to pay £250-£300 a month. With Oneanswer they were able to offer me quotes of £100-£120 o a Sunday afternoon. I had only just got my insurance that low BEFORE my ban. My broker was Drew Reed and he pulled all the stops out and bent over backwards to get me the best price. HIGHLY RECOMMENDED!!!
Source: google.com
Staff are brill, especially Rebecca who took time to ensure the problem I had was resolved
Source: google.com
Pleasant and helpful, very reasonably priced.
Source: google.com
Drew was very helpful sorting my insurance out today. We had a laf and a joke and dident make the phone call boring like most people do.
Source: google.com
Fantastic customer service , Drew went over everything , answered any questions I had and was very patient when I had to put him on hold a couple of times x would recommend he was great and didn't have me hanging on the phone x
Source: google.com
I had quite big problems with my policy when I originally took it out (overzealous sales advisor) but the problems were quickly ironed out by Rebecca (customer service agent) dealing with me who went the extra mile at a very quick pace to make sure my policy met my needs and documents were received extremely quickly - Thank you, I am very grateful to you.
Overall happy with price too.
Overall happy with price too.
Source: google.com
It wasn't an instant service I had to wait approx 15 mins for lovely Katie to answer. I had given up and sent an email while waiting querying the same miscommunication between departments Hopefully everything has been sorted now.
All personnel I have been in-contact with have been professional, polite and reassuring. I hope communication between departments improves as this is the only thing that lets down the excellent service One Answer provides.
All personnel I have been in-contact with have been professional, polite and reassuring. I hope communication between departments improves as this is the only thing that lets down the excellent service One Answer provides.
Source: google.com
Rebecca was incredibly helpful, listening to my problem and finding a solution that worked for me, keeping me fully informed along the way.
Great Service!
Great Service!
Source: google.com
Adam Buchanan was a pleasure to deal with an sorted a policy and premium out that I would have previously considered near impossible to obtain. Quality service, hopefully enjoy this year's policy with you and look forward to renewing with yourself next year if this year is fault free. Thanks again!
Source: google.com
Great customer service - would use again
Source: google.com
Aaron sarrell best advisor.worth the phone call great company 5 star .
Source: google.com
Their customer service is fantastic, and their prices are competitive - exactly what you want. In particular, I want to recommend Joseph Odubade who I dealt with. He's polite, friendly, very efficient and always answered my questions thoroughly. You can tell he really cares about his job. I hope his manager reads this review! Businesses survive not only because of their products, but because of the staff members in the organisation.
Highly recommend 1answer!
Highly recommend 1answer!
Source: google.com
what an amazing company , very helpful ,
Source: google.com
Took out insurance yesterday after great customer service from Drew. He was very efficient and always called when he said he would. He knew the the answers to my questions. Got a great deal that saved me hundreds and also a payment plan that suited me. I liked Drew’s friendly approach, without being over familiar like some companies where I’ve been called love and dear on the first call!! Very happy.
Source: thebestof.co.uk
Very poor service. I renew my policy with them still not receive my cover note it's been three day when I phone they said we are sent it to your email now this 3rd day I haven't receive anything from them my old policy is finishing tonight so I'm not sure I'm insured or not without cover note I can't take risk to drive my car. Because of them I have to miss my work tomorrow I'm really disappointed
Source: thebestof.co.uk
Daniella McPherson was so helpful. Will definitely only be going to her for my inquiries.
Source: thebestof.co.uk
Great service ! I am really please about the service received from Danni McPherson.
Source: thebestof.co.uk
My service today from the young lady was 10/10. Very good customer service.
Source: thebestof.co.uk
Dealt with Ryan Allen, came across as a top notch individual. Insuring my private hire vehicle through them as they also provided the most competitive quote .. fully comp for less than others had quoted for TPF&T.
Source: thebestof.co.uk
I had excellent customer service from daniella. She was very helpful and got back to me when she said she would. We need more people like that at one answer. I hope she gets rewarded from this comment.
Source: thebestof.co.uk
Just had an historic breakdown cover query and needed information re: cove, as the breakdown company closed and cover was transferred to another company at which time i had cause to call out breakdown recovery. This must have been during that period. I used chat and Shola Smith sorted this and sent the relevant documents within 15 mins. So prompt a, helpful & efficient
Source: thebestof.co.uk
review for Daniella mcpherson, decent girl helpped me a lot in a very short amount of time couldn't fault her which is a lot seeing as went through a painstaking 6 months going between different people in the buisness only her and one other person from the broker which was a good proactive employee with human emotions .
Thank you very much for all ur help .
Thank you very much for all ur help .
Source: thebestof.co.uk
I had to enquiry regarding my brother's Taxi Insurance matter, and when I called there, I was put through to Customer Service Advisor - Daniella; She dealt the matter with very professionally. I had to send some documents and she advised me to send through 'WhatsApp' and it was done very efficiently and all the matter solved there in then. Very pleased to deal with,
Thanks
Thanks
Source: thebestof.co.uk
Finally an insurance company that actually does offer competitive prices! Also fantastic customer service. My advisor Joseph Odubade was very helpful & professional. I hope to be a long standing customer
Source: thebestof.co.uk
