One Answer Insurance
Latest Reviews
Been calling up for weeks trying to get insurance transferred onto another vehicle but it wouldnt happen because i was in arears so i tried calling today and christina sorted it out by calling close brothers ad asking them to amend the payment because i paid it few weeks ago but close brothers wernt notified so christina was polite and she sorted it all out for me the service was quick and was done within ten minutes
Source: trustpilot.com
I dealt with Charlotte Curwood to renew my car insurance. She was excellent. Very prompt in answering my questions and getting back to me. Highly recommend. Thanks Charlotte
Source: thebestof.co.uk
Been with one answer for about 5 years now. Happy with the service and prices! Definitely worth checking as they do seem to find the best prices :)
Source: google.com
Easy communication and good price
Source: trustpilot.com
very friendly from Caine Bruce, managed to give competitive quote which I needed, will definitely recommend this Insurance company
Source: trustpilot.com
Excellent service from shola smith spent her time sorting my paper work out and no claims bonus
Source: trustpilot.com
Andy Herrington who dealt with my quote was friendly but also very professional. He made sure that I knew what exactly what was happening as we went through the quote. He really made me feel that my business was important to him and that he would try and get me a competitive quote which is exactly what he did. I would not hesitate to use this company again.
Source: trustpilot.com
I started last year February 2018 I had very good experience. I am very pleased with the service . The office staff gave me excellent service.
Source: trustpilot.com
I gave 5* only for customer advisor Mr Jack Heather least one week I had enough headache I rang so many time I got unhelpful unprofessional and very rude behaviour but today when I spoke about my problem to Mr Jack Heather he took 5 minutes to solve it . Thank you Mr Jack Heather 5* for you
Source: google.com
I gave 5* only for customer advisor Mr Jack Heather. I got enough headache last one week no one help me to solve my issues every one just trying to escape and unhelpful unprofessional behaviour but within 5 minutes mr Jack Heather solve my problem thank you Mr Jack heather
Source: trustpilot.com
Christina was very very helpful and answered all my questions I was absolutely satisfied.
Source: trustpilot.com
Followed up on initial enquiry and appeared to genuinely care about looking after me and getting me the best prices. Great customer experience !!
Source: trustpilot.com
I found that the phone operator despite and handled my call very professionally,my only issue was the previous call to contact was not dealt with correctly therefore having me call again. Also I found the waiting time to be connected a long time. Overall though there is work to be done to satisfy my experience to a good standard.
Source: trustpilot.com
Received very high quotes elsewhere. Got put onto theses guys had a person called Joel deal with my insurance quote he gave me a great price for my car and also great customer service skills very helpful thanks Joel.
Source: trustpilot.com
Caine Bruce were just on top of the situation and thank you for his excellent job.
Source: trustpilot.com
all good. prompt easy manner of getting new insurance
Source: trustpilot.com
Christina and Ashley are a credit to 1 Answer...
Keep up the great work.
Regards
Dave.
Keep up the great work.
Regards
Dave.
Source: trustpilot.com
Excellent service
Source: trustpilot.com
Originally i gave one answer 1 star, but because they admitted their mistake and refunded me accordingly, i have now awarded them 3 stars. There is room for improvement as a broker and this could be improved by better staff training. The taxi insurance industry needs to be improved and there are now more efficient smaller brokers who look after there customers, listening to the customers needs, negotiating with insurance providers to get the best deal. One answer almost destroyed my business and they really need to start thinking seriously about the impact on small businesses.
Source: trustpilot.com
Excellent service
Great communication
Great communication
Source: trustpilot.com
The person who dealt with my car insurance was a Mr Bradley Goble, a nicer, friendly, helpful, patient man. who worked hard on the business I required and I am sure got me the best deal that he could get of which I was more than satisfied.
Source: trustpilot.com
Excellent service today.
What we needed was dealt with promptly and efficiently.
What we needed was dealt with promptly and efficiently.
Source: trustpilot.com
Brilliant service, massive thanks to Bradley for helping get my deposit down
Source: trustpilot.com
I been with you guys 2 years ..im really happy with the service..
Source: trustpilot.com
very helpfully customer care
Source: trustpilot.com
