One Answer Insurance

4.9/5 based on 2496 reviews
Latest Reviews
Very nice talk to you how you would like to very helpfull would recommend anyone to go to them thank you for your help Bradley
yell.com
Source: yell.com
Martha was A kind polite and knowledgeable person I came to her with quite a tricky problem she told me it would take 24 hours and she would contact me with the answer the following day which she did true to her word great customer service experience many thanks martha
yell.com
Source: yell.com
Had the good fortune of dealing with Danny Saunders absolutely fantastic from start to finish definitely worth a ***** five star rating , couldn’t have been more helpful. Will be passing his number on to a few in the Edinburgh taxi trade , very satisfied customer .
yell.com
Source: yell.com
Great service, excellent insurance adviser. I am really satisfied.
yell.com
Source: yell.com
Brilliant customer service! Brilliant quotes for disqualified drivers! Very happy.
yell.com
Source: yell.com
Friendly professional, clear and friendly.
yell.com
Source: yell.com
Good value.
Service at excellent level. Very easy to explain what you need and easy to understand what people delivering you.
Thanks a lot
yell.com
Source: yell.com
I can only feel that you are expected to get positive and professional answers by the brilliant customer service team manager!
Thanks Bethany for letting me to change my mind and stick with 1 Answer Insurance Ltd.
yell.com
Source: yell.com
It was my pleasure to Speak with Tom, nice persons and very helpfull to what i need.<br>I recomend the services !
google.com
Source: google.com
Excellent work , and good price , micheal you release my whole stress.thanks .happy weakend
yell.com
Source: yell.com
As with any company it's people make or break it. Last few days I experienced great customer service from a Tom Brown. Thank you very much for your help!!
yell.com
Source: yell.com
Car Insurance - Aharon Sorrell.<br>The price was fair, he was a good listener & easy to deal with.<br>He looked for a suitable policy, gave clear indication as to when he would be in touch, was accurate with timing & information.<br>A clear asset to 1answer.
google.com
Source: google.com
Excellent service
yell.com
Source: yell.com
Christina was most helpful and her friendly manner put me at ease when I contacted her to obtain an updated quote for a potential new car.
trustpilot.com
Source: trustpilot.com
Rayan Allen and Danny Saunders both were very polite and patience with me. when i was doing taxi insurance for my father.
Rayan and Danny both had positive attitude and Positive listening .
my uncle will come over to ONE ANSWER for his taxi renewal in two months time.i will definitely recommend ONE ANSWER
yell.com
Source: yell.com
Good service very quick answering the phone they good explaining about the insurance is good price I ready told my friend I'm happy thank you
trustpilot.com
Source: trustpilot.com
Thank you verry verry much . YOU ARE THE BEST scott
trustpilot.com
Source: trustpilot.com
I had various issues regarding my new vehicle and it's registration.
The customers services representative Shola was very helpful and managed the issues promptly, she even managed to waiver certain fees of which I was very surprised and grateful.

Happy customer.
trustpilot.com
Source: trustpilot.com
Spoke to Christina regarding my taxi insurance,very helpful & excellent service highly recommended.
Thanks 1answer insurance
trustpilot.com
Source: trustpilot.com
Caine spent time going through the quote. Providing a professional level of service. Call backs happend when arranged. Took the time to amend the quote and again provide a very competitive price. Very happy and would highly recommend on the customer service front. Let's hope the year is a good one.
trustpilot.com
Source: trustpilot.com
Everything was explained clearly and simply. No miss understandings or mix ups.
Everything was sorted that needed to be.
trustpilot.com
Source: trustpilot.com
One answer workers already lied to me more less 3 times, it cost me money, time and my mental well being. - 10 stars.
thebestof.co.uk
Source: thebestof.co.uk

Reply from One Answer Insurance:
Good Morning, We apologise that the service received from One Answer has not met expectations on this occasion. We would really like the opportunity to look into this for you, however we are unable to locate your policy with the information provided, therefore please contact our customer relations team at customerrelations@1answer.co.uk and we will contact you to discuss the matter further. Many Thanks, One Answer
I spoke to Tom today and he was very helpful in providing me with insurance.would defiantly recommend to anybody else
trustpilot.com
Source: trustpilot.com
It was a pleasure talking to Christina Rushworth she dealt with my situation so quick it’s an amazing company to work with

Thank you
trustpilot.com
Source: trustpilot.com
I have found this company to have excellent customer service.I can't fault them from the way they talk to you over the phone to the way they deal with problems.
Christina Rushworth resolved my problem very professionally and efficiently.
Based on my experience I recommend this company to everyone.
trustpilot.com
Source: trustpilot.com
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🎉 Celebrating 10 Years of Excellence! 🎉
04/02/2025

Today, we celebrate our incredible System and Network Manager, Doug Crook 💻✨ Read article
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