One Answer Insurance

4.9/5 based on 2498 reviews
Latest Reviews
I would really love for Beth you win the award as she is absolutely lovely. I just got my licence in the post and am obviously over the moon and Beth was so incredibly kind about that, but also her manner on the phone is wonderful. She deserves to go so far in the company. Brilliant lady.
thebestof.co.uk
Source: thebestof.co.uk
Josh was just extremely helpful, respectful and kind. He made the experience really straightforward and explained everything extremely well. I was very impressed with him - and am very glad it was him I got to sort my policy with.
trustpilot.com
Source: trustpilot.com
I have been using One Answer Insurance for my Car Insurance for many years now, every year when I get my renewal I do my homework to check rates in the market then call One Answer to check my policy information is as accurate at possible. Without fail they have always been able to get me as competitive or BETTER cover for my car. This year I was looked after by Daniella Mcpherson who was an absolute star! It is certainly unusual for me to enjoy renewing insurance but Daniella made the whole process painless.
thebestof.co.uk
Source: thebestof.co.uk
Bradly was the most helpful agent I have ever had the pleasure to deal with he worked very hard to get me an amazing quote I will recommend him to my friends
trustpilot.com
Source: trustpilot.com
Very happy with our experience with 1 Answer Insurance. We were able to get competitive cover quickly and efficiently. Would recommend.
trustpilot.com
Source: trustpilot.com
Absolutely fantastic insurance company they listened to everything I needed and delivered it too, I have to give all credit to my broker Jordan Quigley this kid is definitely going places this is exactly how an insurance firm are supposed to be with their customers and I hope they go on from strength to strength.
trustpilot.com
Source: trustpilot.com
Awesome service received from Ryan Mansell - I had endorsements on my license and was difficult to get a good deal using the usual online services - Ryan did all the hard work for me - highly recommended - thanks
thebestof.co.uk
Source: thebestof.co.uk
Excellent service
But
my experience is only based on dealing with one person
Mr Micah Stacey
I hope & Assume everyone be nice as him
If not all operators should copy the patience and Corporation of Mr Micah Stacey
Keep it up mate
You are the great
Thanks
trustpilot.com
Source: trustpilot.com
Jordan Quigley, for 1Answer Insurance services ltd was excellent in securing a great deal for my car insurance. Quick and informed service from a courteous and professional individual. I would recommend 1 Answer without hesitation.
thebestof.co.uk
Source: thebestof.co.uk
Jordan Quigley, for 1answer insurance services ltd, dealt with my driving insurance this morning. His was both courteous and well informed, and his quality of customer service in organising the insurance was truly exceptional. Absolutely delighted and thank you again.
trustpilot.com
Source: trustpilot.com
Spoke with a Joel, explained my situation with current insurance provider he was able to do a conference call sorted out all my problems got me a good deal. Very happy with the service from Joel and have now changed my insurance to One Answer.
google.com
Source: google.com
This company has been amazing from the start. A chap called Brad has been unbelievable. Thankyou for making this as painless as possible.
trustpilot.com
Source: trustpilot.com
Thank you Scott CORLETT you was so helpful and so kind on the phone got me the best deal thank you again!!
thebestof.co.uk
Source: thebestof.co.uk

Reply from One Answer Insurance:
Good Morning Hollie, Thank you for taking the time to leave us a 5* review. We are extremely pleased to hear you have been provided with great customer service! Kind regards, One Answer Insurance
Polite, friendly and very helpful
Got me the best quote
trustpilot.com
Source: trustpilot.com
Chris, was extremely helpful and went through everything carefully and clearly.
trustpilot.com
Source: trustpilot.com
It was kind the person assisted me explain to me everything very well.
thebestof.co.uk
Source: thebestof.co.uk
Josh was fantastic easy to talk to and sorted everything out for me with no messing about fantastic lad would definitely use service again Thanks Josh your a star ☺️☺️☺️
trustpilot.com
Source: trustpilot.com
The advisor named Joshua was really helpful and went that extra mile for me. Even after policy set up still able to email him with any further questions and was more than happy to help
trustpilot.com
Source: trustpilot.com
Fantastic service
trustpilot.com
Source: trustpilot.com
Jade is patient, informative, professional and makes taking insurance out as painless as possible!
trustpilot.com
Source: trustpilot.com
Big thanks to Thomas , appreciate all of his help and quick responses
trustpilot.com
Source: trustpilot.com
I spoke to Luke and Jack from 2 different departments they coordinate very well and where very helpful. With the 7or8 quotes I asked them to follow up. Finally got the car I wanted and when I did where super helpful in sorting my insurance. Great company and I hope you all get through to Luke and Jack. Thanks guys really appreciate all you did. 100% recommend this company.
Thanks again from Chris
trustpilot.com
Source: trustpilot.com
Tom Brown is the only customer service representative who works for this company! After months of calling about the same issue over and over again he resolved my issues in 10 minutes. When you call one answer customer service please ask to speak to Tom Brown and he will resolve all your issues in no time!
thebestof.co.uk
Source: thebestof.co.uk

Reply from One Answer Insurance:
Good Morning Juliana, Thank you for taking the time to leave a 5* review. We are extremely pleased to hear you have been provided great customer service by Tom and will pass on your review. Kind regards, One Answer Insurance
Nothing your rubbish
thebestof.co.uk
Source: thebestof.co.uk
Big shout out to Jordan quigley absolutely superb customer service and really recommend
trustpilot.com
Source: trustpilot.com
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🎉 Celebrating 10 Years of Excellence! 🎉
04/02/2025

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