One Answer Insurance
Latest Reviews
Emily was clear, friendly and direct.
Good service!
Good service!
Source: trustpilot.com
Couldn’t of asked for anything better helped me straight away no messing around Scott Corlett top man
Source: trustpilot.com
Steph & Keiran have been great to liase with over sorting my car insurance out and my difficult position. When speaking to other team members, it has been bit difficult for understanding my position and the amount of stress and time it's took to organise. Only downside is the small change of price mistakes that were done last min when you have agreed to go forward with the quote. The working out of digits could be more clarified and stuck too, even when the insurers have made their mistake. All round customer service in manners from them though was very understanding and both had patience of a Saint. Thank you 🙏
Source: trustpilot.com
Renewal on my policy was fast and the handler was excellent polite and helpful just one thing that let me down I was was on hold for an hour waiting for some one to answer the day before just an error on the policy says open till 7pm but they close at 6pm am I was on the phone from 6/7pm after explaining this to the handler they are adjusting it on there policy as they have noticed the error 10/10 for the service and well mannered on the caller
Source: trustpilot.com
Great service from start to finish. Renewed for 3 years now and customer service are always helpful
Source: google.com
Very good customer service
Source: trustpilot.com
The person I have dealt with throughout the insurance process has been fast, efficient and clear and easy to deal with.
Source: trustpilot.com
Quick and easy over the phone.
Source: trustpilot.com
Excellent service and very efficient
Source: trustpilot.com
Emily was very confident and she explained everything very well and put me at ease through all of my policy details so I would not hesitate to deal with her anytime.
Source: trustpilot.com
Steph was amazing, polite and helpful.
Source: trustpilot.com
Josh was extremely helpful and very friendly.i received the best quote.thank you very much Josh
Source: trustpilot.com
Especially would like to mention advisor Steph !!!
Always very helpful, doesn't matter what a question or any add on you need to buy .
Steph always will do the job with the best results!!!
Well done !!!
Always very helpful, doesn't matter what a question or any add on you need to buy .
Steph always will do the job with the best results!!!
Well done !!!
Source: trustpilot.com
Absolutely brilliant. Dealt with someone called Chris who went above and beyond to help me with my quote. He managed to get it £2000 cheaper than other providers and had no problem helping me with questions after it was all finished. Would 10/10 recommend!
Source: trustpilot.com
Friendly chat with Emily about car insurance renewal
Source: trustpilot.com
I had a phonecall to renew my car insurance, all went well, Emily Upton was really helpful, lovely to talk to, well spoken, amazing person
Thank you Emily
Thank you Emily
Source: trustpilot.com
Efficient and helpful
Source: trustpilot.com
Emily was very professional but at the same time easygoing, makes a change to be treated like a human and not a number.
Source: trustpilot.com
Emily was professional and very courteous throughout. She made the whole process simple and pain-free.
Source: trustpilot.com
Very helpful and no stress phone call. Helped me with my query very quickly
Source: trustpilot.com
Great service
Source: trustpilot.com
Sal the advisor was very helpful, looked for the best prices for me and my situation. He came back to me the next day with an even cheaper price.
Source: trustpilot.com
Micah is always efficient and ready to help👍👍👍
Source: trustpilot.com
Alway good customer service, always helpful and get an answer to any enquiry in really good time. Well priced too.
Source: trustpilot.com
Friendly good customer service
Source: trustpilot.com
