One Answer Insurance
Latest Reviews
I have many convictions and was given a very good quote with this company. A friendly man set up my policy and helped me find something I could afford and then Rebecca helped me to get my documents and work out how to use the share code which I struggled to do myself. She was very kind and helpful and i am pleased with my insurance policy and would recommend.
Source: google.com
Absolutely superb, finding the perfect insurance for quite a difficult case. Drew Reed did everything possible and had the patience of a saint. Thank you.
Source: google.com
I have recently started a new insurance policy with One Answer and I was really struggling to get my documents sorted for my Taxi. I am so grateful for the support of the lovely Becka.
She was patient with me and helped me sort my documents in just a couple of phone calls. I am very happy with the service.
She was patient with me and helped me sort my documents in just a couple of phone calls. I am very happy with the service.
Source: google.com
They do a great job looking after my insurance :)
Source: google.com
Fantastic service. Very efficient
Source: google.com
Very helpfull service. Bend over backwards for you. Both people I spoke to ash and drew very helpfull found me a competitive price. Rang when they said etc would defiantly recommend.
Source: google.com
Had the pleasure of speaking to Scott today for my grandsons car insurance. Very helpful, friendly, polite and extremely professional. Went out of his way to find the best quote. Rang back promptly with new quotes. Will certainly use your services again based on today's experience.
Source: google.com
I'm next to uninsurable. If I go to Go-Compare or the like for insurance on a standard 1.4 hatchback, I receive quotes asking for around £10,000 a year. With specialists such as BeWiser I can still expect to pay £250-£300 a month. With Oneanswer they were able to offer me quotes of £100-£120 o a Sunday afternoon. I had only just got my insurance that low BEFORE my ban. My broker was Drew Reed and he pulled all the stops out and bent over backwards to get me the best price. HIGHLY RECOMMENDED!!!
Source: google.com
Staff are brill, especially Rebecca who took time to ensure the problem I had was resolved
Source: google.com
Pleasant and helpful, very reasonably priced.
Source: google.com
Drew was very helpful sorting my insurance out today. We had a laf and a joke and dident make the phone call boring like most people do.
Source: google.com
Fantastic customer service , Drew went over everything , answered any questions I had and was very patient when I had to put him on hold a couple of times x would recommend he was great and didn't have me hanging on the phone x
Source: google.com
I had quite big problems with my policy when I originally took it out (overzealous sales advisor) but the problems were quickly ironed out by Rebecca (customer service agent) dealing with me who went the extra mile at a very quick pace to make sure my policy met my needs and documents were received extremely quickly - Thank you, I am very grateful to you.
Overall happy with price too.
Overall happy with price too.
Source: google.com
It wasn't an instant service I had to wait approx 15 mins for lovely Katie to answer. I had given up and sent an email while waiting querying the same miscommunication between departments Hopefully everything has been sorted now.
All personnel I have been in-contact with have been professional, polite and reassuring. I hope communication between departments improves as this is the only thing that lets down the excellent service One Answer provides.
All personnel I have been in-contact with have been professional, polite and reassuring. I hope communication between departments improves as this is the only thing that lets down the excellent service One Answer provides.
Source: google.com
Rebecca was incredibly helpful, listening to my problem and finding a solution that worked for me, keeping me fully informed along the way.
Great Service!
Great Service!
Source: google.com
Adam Buchanan was a pleasure to deal with an sorted a policy and premium out that I would have previously considered near impossible to obtain. Quality service, hopefully enjoy this year's policy with you and look forward to renewing with yourself next year if this year is fault free. Thanks again!
Source: google.com
Great customer service - would use again
Source: google.com
Aaron sarrell best advisor.worth the phone call great company 5 star .
Source: google.com
Their customer service is fantastic, and their prices are competitive - exactly what you want. In particular, I want to recommend Joseph Odubade who I dealt with. He's polite, friendly, very efficient and always answered my questions thoroughly. You can tell he really cares about his job. I hope his manager reads this review! Businesses survive not only because of their products, but because of the staff members in the organisation.
Highly recommend 1answer!
Highly recommend 1answer!
Source: google.com
what an amazing company , very helpful ,
Source: google.com
Took out insurance yesterday after great customer service from Drew. He was very efficient and always called when he said he would. He knew the the answers to my questions. Got a great deal that saved me hundreds and also a payment plan that suited me. I liked Drew’s friendly approach, without being over familiar like some companies where I’ve been called love and dear on the first call!! Very happy.
Source: thebestof.co.uk
Very poor service. I renew my policy with them still not receive my cover note it's been three day when I phone they said we are sent it to your email now this 3rd day I haven't receive anything from them my old policy is finishing tonight so I'm not sure I'm insured or not without cover note I can't take risk to drive my car. Because of them I have to miss my work tomorrow I'm really disappointed
Source: thebestof.co.uk
Daniella McPherson was so helpful. Will definitely only be going to her for my inquiries.
Source: thebestof.co.uk
Great service ! I am really please about the service received from Danni McPherson.
Source: thebestof.co.uk
My service today from the young lady was 10/10. Very good customer service.
Source: thebestof.co.uk
