One Answer Insurance
Latest Reviews
Great guy to have doing your insurance ! Really went above and beyond to get me the best quote out there especially as im a convicted driver rob got me a great price, thanks dude ! 👍
Source: trustpilot.com
Robs a great guy and really helpful , went above and beyond when getting my insurance quote to get me the best price , absolute legend 👍
Source: google.com
The lady was a pleasure to talk to amd very helpful 😀
Source: trustpilot.com
I’ve been a customer of one answer for some years now, and I have stayed with them simply because of the excellent customer service that I receive. All of the staff are extremely helpful, but Danni and Steph go that extra mile to make sure your experience with one answer is a special one.
My thanks For being so great.
Michelle Walker
My thanks For being so great.
Michelle Walker
Source: trustpilot.com
Very impressed with the diligence that Rob Kirby did when brokering for me. It was such an easy process. Cheaper in the end than the comparison sites once Rob had taken the time to go through everything I wanted. I obviously checked out a few options but Rob was definitely on my side. Thank you.
Source: google.com
Rob could not of done more top bloke went out his way to find me the best suited insurance would recommend
Source: trustpilot.com
Great advice and guidance. She was very knowledgeable and helpful throughout.
Source: trustpilot.com
Very pleased with experience
Source: trustpilot.com
Perfect experience
Source: trustpilot.com
Excellent service from start till finished Tom your excellent 👍
Source: trustpilot.com
Steph was excellent, exceptional communication skills, polite, professional and willing to help attitude.
An asset to a company. Thank you again
An asset to a company. Thank you again
Source: trustpilot.com
Dealt with Emily she couldn’t have been more helpful and straight to the point, insurance renewed within 10 minutes.
Source: trustpilot.com
Very happy with one answer I am 5 years hold my insurance customer service very helpful
Source: trustpilot.com
Perry was absolutely amazing. Great service. Would 100% recommend. Went through everything with me,so were so patient and professional
Source: trustpilot.com
Fantastic helpful try to get bedtime deal out there highly recommended
Source: trustpilot.com
I had 7 accidents in the last 5 years 2 not much fault. I felt embarrassed by it all. My last insurance Brooker quoted me £7000!! I could of never afforded it and would of not been able to use my car. I rang other Brookers and the way they spoke to me about it made me upset! However when I spoke to Joel he made me feel comfortable talking about the 7 actidents and found me an insurance company that excepted people like myself! I highly recommend the the company after talking to Joel. We even had a few laughs as well
Source: trustpilot.com
Micha was a very friendly and helpful perso, hi did my insurance professionally.
Thank you Micha.
Thank you Micha.
Source: trustpilot.com
Required a rather complex quote addition to my business policy, however Steph remained patient through the whole process to find the right price, and whilst dealing with short staffing issues, remained in constant contact throughout, being both personable and professional the whole time. Honestly, what was an expensive and tedious process, was made comparatively painless by Steph. Thank you again ☺️
Source: trustpilot.com
I dealt with Joel Stinner today and maybe I got lucky but I haven't had the customer service treatment that other reviewers are mentioning; that's not to say they are lying, as mentioned maybe I got lucky or maybe the customer service improved.<br><br>I came across One Answer Insurance through one of the comparison websites given my recent driving ban and the whole conversation went smoothly.<br>If I rethink at the whole conversation, discussion about my insurance, it went more than smoothly.<br><br>I asked the same question 2-3 times, wanting to make sure both I and Joel Stinner were on the same page and the information was properly transmitted to the insurance company.<br><br>I had my questions confirmed via email as well; never had this done by any broker or insurance company before so that was pleasant to say the least.<br><br>Upon calling last time to make the payment, I went over my concerns again and they have been re-confirmed again.<br>Since I had a ban, I wanted to make sure all the details are correct and explained in a very explicit way to not have any issues down the road. (I hope I will never make any claim to any company ever again)<br><br>For now, my review and feedback is 5 stars given how I was treated by Joel Stinner today.<br>I think I liked most the ability to quickly answer emails or phone calls; something that I hope will remain if something happens (knock on wood it won't)<br><br>I usually update my reviews after a few months in case of any changes so I will do same for this, but I hope it won't be needed.<br><br>My thank you to Joel Stinner for today and drive safe everyone.
Source: google.com
Emily was clear, friendly and direct.
Good service!
Good service!
Source: trustpilot.com
Couldn’t of asked for anything better helped me straight away no messing around Scott Corlett top man
Source: trustpilot.com
Steph & Keiran have been great to liase with over sorting my car insurance out and my difficult position. When speaking to other team members, it has been bit difficult for understanding my position and the amount of stress and time it's took to organise. Only downside is the small change of price mistakes that were done last min when you have agreed to go forward with the quote. The working out of digits could be more clarified and stuck too, even when the insurers have made their mistake. All round customer service in manners from them though was very understanding and both had patience of a Saint. Thank you 🙏
Source: trustpilot.com
Renewal on my policy was fast and the handler was excellent polite and helpful just one thing that let me down I was was on hold for an hour waiting for some one to answer the day before just an error on the policy says open till 7pm but they close at 6pm am I was on the phone from 6/7pm after explaining this to the handler they are adjusting it on there policy as they have noticed the error 10/10 for the service and well mannered on the caller
Source: trustpilot.com
Great service from start to finish. Renewed for 3 years now and customer service are always helpful
Source: google.com
Very good customer service
Source: trustpilot.com
