Village Hotel Bury
Latest Reviews
To me the Village Hotel is a special place thanks to all staff but especially to Sarah and Jay. Their smile and friendly approach while entering the Village Hotel make me feel like the Village is my second home.
Sarah and Jay have also fantastic ability to connect with guests’ feelings even when they are unable to resolve a problem.
Sarah and Jay have also fantastic ability to connect with guests’ feelings even when they are unable to resolve a problem.
Source: tripadvisor.co.uk
I stayed with my partner for our anniversary and we had a lovely time. Nice bedrooms, bar & grill, lovely pool! Special shout out to reception & pub staff who made us feel extra welcome and went out of their way throughout our entire stay to make it special. The blonde lady on check-in was fantastic, guy behind the bar chatty and friendly, and then the friendly Asian guy on check out asking how our stay was and made sure we left with a smile! Would 100% return.
Source: tripadvisor.co.uk
Great hotel, I go here regular they have very friendly and very helpful staff and very clean. I have dealt with Sarah and Jay on numerous occasions and they are both very pleasant, helpful on every occasion.
Source: tripadvisor.co.uk
Love this hotel, and all of its facilities, especially Starbucks. Shout out to Sarah on reception who is always knowledgeable, helpful, and lovely! She is a credit to your hotel. Looking forward to my next visit
Source: tripadvisor.co.uk
Had such a fab meal last weekend at the Village with my husband for his birthday.
Just had to do a shout out on the service from Bethany and her team, they were perfect, couldn't fault it. Will definitely be returning ASAP! Thank you so much!
Just had to do a shout out on the service from Bethany and her team, they were perfect, couldn't fault it. Will definitely be returning ASAP! Thank you so much!
Source: tripadvisor.co.uk
Very good
Decent leisure facilities (£5 charge) Pool open for families most of the day Starbucks and sports bar with massive screen Plenty on site parking (£5 charge) Twin room was 2 doubles, bonus and comfy! Fair price
Extra charge for towels in the pool Tv took a while to figure out Room was overly hot
Source: booking.com
Village Bury
Modern, accessible snd helpful.
Source: booking.com
I have been swimming here with my family and the facilities are great. The staff are helpful and friendly, especially Gina, who nothing seems too much trouble for.
They have family changing areas and the pool is never too busy
They have family changing areas and the pool is never too busy
Source: tripadvisor.co.uk
We stayed for dinner bed and breakfast and found it delightful. The food was delicious, the rooms modern and the leisure facilities great. We have been several times and are booked to go next month. At such a great price what’s not to love.
Source: tripadvisor.co.uk
Member of staff at the villiage hotel Bury. Georgina westwall so helpful so kind and massive inspiration to the team there. Very lucky to have her.
Went out of her way to help me.
Thank you for being amazing!!
Went out of her way to help me.
Thank you for being amazing!!
Source: tripadvisor.co.uk
Nice hotel
Amenities.
I've requested for a late check-out however, it is not communicated properly to the cleaners. The cleaner knocked to our door and asking why we're still in the room since the checkout is at 11 am. I've informed them that we requested to have a late checkout. Kindly keep your cleaners updated for customers that are for late checkout
Source: booking.com
Superb
Time for breakfast. Is good breakfast to finish 11:00 not 9:30
Beds,kids enjoy swimming,food
Source: booking.com
Fabulous hotel. Staff all great friendly and very helpful. Especially manager of gym facilities - Ste He was very informative about gym equipment and pool. Showed us how to use equipment safely. Thank you!! Food amazing - both restaurant and bar!! Couldn’t ask for more. Loads of choice. We enjoyed our visit and we will be returning!!
Source: tripadvisor.co.uk
Brilliant stay at the village in Bury, lovely and clean, spot on, friends and I enjoyed the gym and pool area, relaxing at the spa swim.
Ste McCabe gym manager and staff very helpful booked again for October
Ste McCabe gym manager and staff very helpful booked again for October
Source: tripadvisor.co.uk
After putting off going to the gym for since Covid I rang beforehand and spoke to a colleague named Gina who was extremely helpful and sorted everything out seamlessly.
I had the great pleasure on my visit to be able to meet Gina in person and she was more than helpful and I felt at such ease. She was able to ensure than my induction was planned in correctly and I had amazing advice from a team member. I come on a regular basis now and everyone is always so friendly.
I feel really safe when I’m at the gym, between the quality of the machines, the high level of hygiene, excellent classes and also the level of service from the staff I highly recommend if you’re looking for a gym or to relax in the leisure facilities make sure you go here.
Thank Gina and all the colleagues.
I had the great pleasure on my visit to be able to meet Gina in person and she was more than helpful and I felt at such ease. She was able to ensure than my induction was planned in correctly and I had amazing advice from a team member. I come on a regular basis now and everyone is always so friendly.
I feel really safe when I’m at the gym, between the quality of the machines, the high level of hygiene, excellent classes and also the level of service from the staff I highly recommend if you’re looking for a gym or to relax in the leisure facilities make sure you go here.
Thank Gina and all the colleagues.
Source: tripadvisor.co.uk
I struggled with my membership app early lockdown, and spoke to customer services to no avail. I messaged on the Village Members facebook group, and Georgina Mellor (I think she's now married) messaged me straight away to resolve the problems, going above and beyond her role on memberships (she doesn't work on systems!!). Gina is a credit to your company.
Source: tripadvisor.co.uk
I joined the Leisure Club in June and spoke to a lady called Gina on the phone. I had lots of questions so she offered to meet with me and show me around the club and answer any questions I had.
On arrival she was waiting and showed me around. She was extremely polite, well mannered, and knowledgeable. She answered any question I had thoroughly and didn’t rush me at all.
After I left, she contacted me to tell me about a great offer they had on and I joined.
Each time I go to the leisure club, seeing her is like a ray of sunshine against the lime green walls, she is always laughing and smiling, it is clear to see she boosts the morale of everyone she is around. She is great to chat to and motivate you. You feel like you have a new friend when you have Gina in your life.
She is an asset to the leisure club!
On arrival she was waiting and showed me around. She was extremely polite, well mannered, and knowledgeable. She answered any question I had thoroughly and didn’t rush me at all.
After I left, she contacted me to tell me about a great offer they had on and I joined.
Each time I go to the leisure club, seeing her is like a ray of sunshine against the lime green walls, she is always laughing and smiling, it is clear to see she boosts the morale of everyone she is around. She is great to chat to and motivate you. You feel like you have a new friend when you have Gina in your life.
She is an asset to the leisure club!
Source: tripadvisor.co.uk
First room wasn’t good it didn’t even have a mirror and just a single sofa bed for 2 kids.
2nd night they put us in a double double which was a lot better.
2nd night they put us in a double double which was a lot better.
Source: expedia.co.uk
Pleasant comfortable
Nice room clean and modern
No problem with what I had
Source: booking.com
Village Bury
food & drink was good, room looked tired not the best for the money although the staff were fantastic
room decor, cleanliness
Source: booking.com
Very good
Very nice and clean
Source: booking.com
Was staying at the village hotel for couple of days. Visit to Starbucks in the village hotel and found the service from the staff was excellent and two of the staff who I found really helpful were Dan & Olive 5 stars for them keep up the excellent service.
Source: tripadvisor.co.uk
Overall very enjoyable.
Room very clean, food good and staff friendly
Thought that the price would include the gym,swim etc
Source: booking.com
I visit the village Starbucks every day . The staff Olive and Dan are amazing so helpful and they do anything to help
Thanks so much for making my experience so enjoyable the food is amazing that they sort and make sure it’s hot thanks they are 2 fantastic members of staff you have there Many thanks Mark Goldenfield
Thanks so much for making my experience so enjoyable the food is amazing that they sort and make sure it’s hot thanks they are 2 fantastic members of staff you have there Many thanks Mark Goldenfield
Source: tripadvisor.co.uk
Was greeted at reception by a guy who welcomed us and introduced himself as Jay, very helpful made us feel welcomed.
Check in was easy and we were in our room in no time, which is great after dealing with the journey. We really enjoyed our stay and would definitely come again.
Check in was easy and we were in our room in no time, which is great after dealing with the journey. We really enjoyed our stay and would definitely come again.
Source: tripadvisor.co.uk
