Village Hotel Bury
Latest Reviews
Staff friendly and pleasant; bedroom very clean and spacious; breakfast filling and agreeable. What more could anyone want for a night's accommodation? And in addition, the hotel was easy to access off the nearby M66 and there was a lot of space to park the car.
I'll definitely visit again!
I'll definitely visit again!
Source: tripadvisor.co.uk
Stayed here just for the one night but was blown away from the start.
Had requested an early check in and the hotel exceeded expectations. A room was available at 10.30am and what a lovely room it was.
Hugely comfy bed, massive tv with sky sports and movies available, nice bathroom. Beautifully furnished all round.
The service was friendly and nothing was too much trouble.
Will def go back again
Had requested an early check in and the hotel exceeded expectations. A room was available at 10.30am and what a lovely room it was.
Hugely comfy bed, massive tv with sky sports and movies available, nice bathroom. Beautifully furnished all round.
The service was friendly and nothing was too much trouble.
Will def go back again
Source: tripadvisor.co.uk
The whole experience at the hotel was wonderful, all the staff were very friendly and helpful. The food was lovely and there was a wide selection for breakfast. The room was well presented and very clean.
Source: tripadvisor.co.uk
Average breakfast Rubbery eggs weak coffee cold toast .. Not much choice of cereal as options hadn't been replenished .. Dirty bowl and cutlery maybe just an off day but wasn't overly impressed. Also the board room had a stale smell. Unpleasant
Source: tripadvisor.co.uk
Was a great choice of hotel and it was easy for everyone to get to. We were a group of 11 and everyone was pleased with the rooms and facilities. One couple did have to change their room but only because of the location and it was dealt with no problem. Would definitely stay again.
Source: tripadvisor.co.uk
We enjoyed the 90's night at the Village Hotel. Although the singer was different than advertised we still had a great night. The accommodation is lovely and comfortable and couldn't fault the breakfast or the staff. Would definitely stay again.
Source: tripadvisor.co.uk
Had a lovely overnight break with friends. The reception staff were very pleasant and helpful. The room was very clean and has everything you need. Didnt do the feel good friday offer this time but it is definitely good value as we have used this offer previously
Source: tripadvisor.co.uk
Its a very average place, doing an average job, oh and do not go near the Waterfold pub across the road either. and if need specific invoice information for company business double check before leaving
Source: tripadvisor.co.uk
Self service check in when we arrived. Not expected for this type/size of hotel. Didn't find out how to obtain 2 keys, whether breakfast was included and other questions from reception. The only member of staff disappeared once she had pointed us to the check in terminal. Felt having paid £135 for 1 night in a large hotel, I expected better front line service.
Source: tripadvisor.co.uk
I stay at the hotel approx. 30-40 times a year. The new self service check in and check out is awful. This new system means that I will look elsewhere for future visits to the area as staff are excellent in the hotel at all my visits. Also, it is a shame that there is no loyalty points programme, as IHG and Hilton offer excellent points.
Source: tripadvisor.co.uk
I stayed here with some co workers for 3 days whilst on a business trip.
To start with there is no easy access with your cases other than to climb several steps.
You are then greeted with a self check in system which doesn't speed anything up and you still need the satff to assist.
However the room was nice and we eat in both the restaurant and bar, both of which were excellent meals.
On check out the invoices are then emailed to you so you dont get the chance to review first, We had asked that the invoices were made out to the company which we were assured they were but on receiving them they had not, this then meant we needed to get a human being to re do the invoices.
They seem very keen on using technology to try to save wages or time but myself and my colleages only found that realistically it slowed down the whole process from check in to check out.
Overall it wasn't a bad hotel but you definately felt like you were a number being processed rather than a customer.
To start with there is no easy access with your cases other than to climb several steps.
You are then greeted with a self check in system which doesn't speed anything up and you still need the satff to assist.
However the room was nice and we eat in both the restaurant and bar, both of which were excellent meals.
On check out the invoices are then emailed to you so you dont get the chance to review first, We had asked that the invoices were made out to the company which we were assured they were but on receiving them they had not, this then meant we needed to get a human being to re do the invoices.
They seem very keen on using technology to try to save wages or time but myself and my colleages only found that realistically it slowed down the whole process from check in to check out.
Overall it wasn't a bad hotel but you definately felt like you were a number being processed rather than a customer.
Source: tripadvisor.co.uk
Attended a Bury FC event and thoroughly enjoyed our stay at this great hotel. Special thanks to Gill, the hotel manager and her efficient and helpful staff. Fantastic facilities and lovely, clean rooms.
Source: tripadvisor.co.uk
Good clean hotel. They have taken away the friendly welcome by having you check in & out by using computers which spoils it!! The staff were always friendly and helpful but now it was theres the computer for check in go yourself and on leaving drop your key in the box and we will send your email receipt!!
Source: tripadvisor.co.uk
rooms are good, except the ones facing the M66 are a little noisy, and the venetian blind only do not keep the light out very. When used with the roller blind the aremore effective but these are not fitted in all rooms.
Source: tripadvisor.co.uk
This hotel is average. The hotel was clean and rooms have been recently upgraded which was good.
It is a good location just off the motorway.
I used the swimming pool etc which was fine. Nothing amazing to say about it but generally on the whole ok.
I was here for a function- food was average too- nothing special but can't complain
It is a good location just off the motorway.
I used the swimming pool etc which was fine. Nothing amazing to say about it but generally on the whole ok.
I was here for a function- food was average too- nothing special but can't complain
Source: tripadvisor.co.uk
We arrived with our luggage and there were something like 15 steps up to the reception area and as I have a bad chest this was not acceptable. Also, the self check in machines are dreadful and put me off staying at the Village hotels in the future as a warm smile and a pleasant receptionist is much better and a deciding factor in our choice of hotel. The lighting in the room was poor and probably classed as seductive but you cannot read a book or a newspaper once it goes dark as the lighting is not good enough without a struggle which takes the pleasure out of reading! We came for an overnight rest and not to use the spa or leisure facilities so yes we had a break but please take note of our comments. We had lunch out at The Garside in Burrs Country Park and a snack in the evening. The prices for drinks in the bar are expensive and the quality of the food; choice of menu limited and prices are expensive for what you get so we tend to avoid eating at the Village Hotels when we stay in Village Hotels all over the country.
Source: tripadvisor.co.uk
Attended a private function and found all the staff friendly and helpful, great facilities at the hotel and found the whole experience was fantastic. Have already recommended this hotel to friends who are looking at hotels in the area.
Source: tripadvisor.co.uk
Anniversary overnighter, would've been perfect but for out of control rugby team from Leeds whilst coaches/parents drank in the bar! Took the staff two visits before they were brought under control! Shame!!
Source: tripadvisor.co.uk
Hotel was clean and tidy - evening meal was good as part of the added extra you can book on line. Rooms are to dark and can hear motorway noise and the fella next door snoring. Didn't get my bill by email and when I chased it had been overcharged. Refund on the way though.
Source: tripadvisor.co.uk
Clean nice leisure facilities. Wrong room was given but reception quickly sorted this. Great Starbucks on site. Pool and changing facilities nice. Nice pub next door for dinner and drinks. Bathroom clean
Source: tripadvisor.co.uk
Big group of noisy children ment little sleep . Things missing out of room as was advertised. Meal on the evening was lovely and it easy to get to the interchange for a tram into Manchester .Staff on reception could be politer when we addressed an issue at breakfast
Source: tripadvisor.co.uk
We were at the village for friends wedding day. Everything was great from the location to the wedding breakfast to the hotel staff making sure rooms were ready hours before 3 thank you. Simple touch screen reception for checking in. However unlike other self service system the village make sure two or three smiling faces are there to help should you have a problem
Source: tripadvisor.co.uk
Great rooms especially after renovation. Good feel and very spacious. All the staff helpful and the hotel comes with plenty of extras such as gym, spa and pool. Stay here more than at home due to business never any problems
Source: tripadvisor.co.uk
Convenient location
Decor a bit dark but clean and tidy
Bed comfy bathroom clean although dirty towels left butbquickly sorted by housekeeping
Our main problem was that the Room was freezing cold and no apparent way to turn on the heating
Breakfast was average
Decor a bit dark but clean and tidy
Bed comfy bathroom clean although dirty towels left butbquickly sorted by housekeeping
Our main problem was that the Room was freezing cold and no apparent way to turn on the heating
Breakfast was average
Source: tripadvisor.co.uk
My mum& dad booked for us for our first anniversary because it was the same hotel we booked for my wedding day breakfast. For our guest . I would have like to have had breakfast but by time we got ready and came down it was 9.40 so we missed it
Source: tripadvisor.co.uk
