Village Hotel Bury
Latest Reviews
Booked hotel room only couple weeks before stay,and because hotel had a gym. For that cheap price on Friday night, I was expecting very simple small room. Got spacious, extra clean accommodation. Gym was perfectly equipped!
Source: tripadvisor.co.uk
Good business traveller hotel , good location for road links north and south. Room clean and comfortable though could do with arm chair to sit in as only place to sit is the bed. staff friendly and attentive
Source: tripadvisor.co.uk
Loved it - can’t wait for another date night there! The food was lovely and the restaurant had such a good vibe it was the sort of restaurant we chose to eat at if we went out for tea into the city centre.
Source: tripadvisor.co.uk
💪GYM💪FOR LIFE
Source: google.com
Very warm and welcoming Hotel, bustling with activity. Lots of choice for food, bar showing sporting events but not at all rowdy or noisy. Lots to do on the doorstep. Rooms very clean and beds huge and comfortable, bathroom had a massive shower.
Source: tripadvisor.co.uk
Great offer and value for money will stay again very comfortable great sleep lovely food evening meal great spa facilities and great breakfast in the morning very friendly atmosphere welcoming thanks x
Source: tripadvisor.co.uk
A warm and smiling reception, looked after by the team in all areas, great bar food, busy bar with vibrant atmosphere. Spacious bedroom modern decor and to top it off a full sky tv package on a huge television. Brilliant!
Source: tripadvisor.co.uk
The room was very clean and tidy. The facilities were good I had sky TV and a coffee machine for tea and coffee making. A large walk in shower and the towels changed daily. The bar services were very good and they coped well even when it was busy. An excellent restaurant which I used at lunchtime.
Source: tripadvisor.co.uk
Good break with luxury comfort of the club room and staff that fall over themselves to look after you !
The food in the restaurant is of good quality delivered with a mixture of age groups from staff that all have something to give young and more mature staff which really adds to the great team feel !
The food in the restaurant is of good quality delivered with a mixture of age groups from staff that all have something to give young and more mature staff which really adds to the great team feel !
Source: tripadvisor.co.uk
1) Truly horrendous experience at Dudley.
2) Village Hotel annual sale- booked dozens of rooms- but no email confirmations.
...
After 1) and 2) I turned up and gave the receptionist what for, and the confirmations, all thirty odd, were in the mail box within 15 minutes.
...
Bury Hotel reception first class/ exemplary, room good [I complained about room with motorway noise and was given a room at the other end of the universe], leisure facilities good.
I also witnessed a stray barman stop on his travels to help a newly arrived guest.
Well done to the staff.
...
If Dudley Village Hotel would follow Bury's example, then the venture capitalists would have a winning formula.
2) Village Hotel annual sale- booked dozens of rooms- but no email confirmations.
...
After 1) and 2) I turned up and gave the receptionist what for, and the confirmations, all thirty odd, were in the mail box within 15 minutes.
...
Bury Hotel reception first class/ exemplary, room good [I complained about room with motorway noise and was given a room at the other end of the universe], leisure facilities good.
I also witnessed a stray barman stop on his travels to help a newly arrived guest.
Well done to the staff.
...
If Dudley Village Hotel would follow Bury's example, then the venture capitalists would have a winning formula.
Source: tripadvisor.co.uk
I spent the night here after attending the soul & motown night.......The event was excellent, i paid £25 for a 3 course meal (basic but adequate) and there was a soul singer & disco (drinks were overpriced as they are at most places like this)........
The hotel is quite big with a lesuire center and large pool and a starbucks coffee shop..The deluxe room was nicley decorated and had a large flat screened TV and tassimo coffee machine...........also an excellent drench shower and dyson air cooler................
.Breakfast was self service........and was OK with plenty of choice but the cooked breakfast was a bit dry because it is kept warm under heat lamps....
Overall the stay was a good experience as I managed to get a good deal......
The hotel is quite big with a lesuire center and large pool and a starbucks coffee shop..The deluxe room was nicley decorated and had a large flat screened TV and tassimo coffee machine...........also an excellent drench shower and dyson air cooler................
.Breakfast was self service........and was OK with plenty of choice but the cooked breakfast was a bit dry because it is kept warm under heat lamps....
Overall the stay was a good experience as I managed to get a good deal......
Source: tripadvisor.co.uk
Really nice place to stay, good parking and breakfast was good too. Did not use the leisure facilities but looked good from the window!
Staff very helpful and polite, loved the black cat that sat in the window of the foyer, maybe it's not a hotel cat, but it actually brightened our time seeing if he was there in the morning!
Staff very helpful and polite, loved the black cat that sat in the window of the foyer, maybe it's not a hotel cat, but it actually brightened our time seeing if he was there in the morning!
Source: tripadvisor.co.uk
Great hotel with excellent facilities, just off the motorway and close to all amenities. Lovely rooms and bathrooms, quiet corridors and a good night's sleep. Helpful staff, excellent parking facilities and great food in the pub. We were staying over for a family celebration and the hotel did not disappoint. Would recommend and would definitely stay here again.
Source: tripadvisor.co.uk
Stayed here for work, 4 nights in one of their Club rooms.
Very nice and modern, with great staff.
1st room was filthy with very suspicious stains on the walls and carpets 🤬🤬, moved to a different room and it was great, very clean and had a nicer feel to it.
55” tv with full sky hd package and a nice coffee machine was also in the room.
I would have liked some draws to store my clothes in rather than emptying my bag and repacking each day.
I would use this chain again as had a great time for work event.
Very nice and modern, with great staff.
1st room was filthy with very suspicious stains on the walls and carpets 🤬🤬, moved to a different room and it was great, very clean and had a nicer feel to it.
55” tv with full sky hd package and a nice coffee machine was also in the room.
I would have liked some draws to store my clothes in rather than emptying my bag and repacking each day.
I would use this chain again as had a great time for work event.
Source: tripadvisor.co.uk
Stayed in a standard room for 1 night - room was clearly well used and could do with some general TLC. Bed was comfortable though and had a good nights sleep. Slight issue when I got home as noticed that the payment for the room had been taken out of my bank account twice - hotel staff apologised when I contacted them and issued a refund which I can expect to receive in the next 5 working days. Overall,our stay was fine and can't complain about the price.
Source: tripadvisor.co.uk
Stayed for a weekend away. Rooms were clean, quiet, modern and comfortable. Excellent nights sleep. Leisure facilities were very busy and couldn't use jacuzzi/ steam due to it being max capacity and people staying in for long periods.
Source: tripadvisor.co.uk
Staff was very helpful and polite. stayed on a tribute night would highly recommend them. The food was really good and hot good choice of food. Very clean in all areas of the building. Pub was very well laid out.
Source: tripadvisor.co.uk
On arrival I self checked in. I had an email the day before to upgrade by choosing a price. I had to wait for a member of staff to see if this had been upgraded. Club rooms were nice but I paid £15 extra for sky tv and a coffee machine and some toiletries I can’t use. I found out later a lady had been upgraded for free so not happy.
First club room had a window that would not close so was moved. Second room had a mark on duvet and no sky. Lovely receptionist changed duvet and sorted sky box and even bought up a glass of wine.
Leisure facilities were great. Can’t fault them.
Dinner in pub - well my order was taken incorrectly so ended up with tasteless goujons and cold rubbery chips. They refunded this after I complained.
Breakfast was really nice. Can’t fault.
Staff were happy to keep my case for me while I was at an event.
I would stay again but wouldn’t upgrade as I can’t see the point.
First club room had a window that would not close so was moved. Second room had a mark on duvet and no sky. Lovely receptionist changed duvet and sorted sky box and even bought up a glass of wine.
Leisure facilities were great. Can’t fault them.
Dinner in pub - well my order was taken incorrectly so ended up with tasteless goujons and cold rubbery chips. They refunded this after I complained.
Breakfast was really nice. Can’t fault.
Staff were happy to keep my case for me while I was at an event.
I would stay again but wouldn’t upgrade as I can’t see the point.
Source: tripadvisor.co.uk
Very comfortable bed. Clean room and bathroom with everything you could need.
Only negatives were that the room was too hot (but it's so often the opposite that I didn't mind too much) and it was impossible not to soak the bathroom floor when having a shower. Not the end of the world, though.
Only negatives were that the room was too hot (but it's so often the opposite that I didn't mind too much) and it was impossible not to soak the bathroom floor when having a shower. Not the end of the world, though.
Source: tripadvisor.co.uk
Nice hotel, excellent staff but very strong mold smell in the room.
Source: expedia.co.uk
Quick last minute overnight stay with my daughter. Booked inter connecting rooms at a B&B rate. Checked in, rooms weren’t inter connected, not even next door to each other. Reception staff had to refer to housekeeping as didn’t know which rooms had that option - poor.
Rooms were actually brilliant. Spacious, well equipped and clean. Lightning could be better and hairdryer only just reached the mirror. Great bathroom - we’ll above average.
Room service took 40 minutes to arrive. Order was wrong and half of the food was cold - poor.
Breakfast - went early. Great cold buffet. Half the cooked food was cold - poor.
The rooms were great but the food was overpriced for what you didn’t get. Reception staff seemed inexperienced and not very friendly. They need to improve their customer service to match their great rooms and facilities. Also, booking system is poor and they need to answer the phones promptly and politely.
It could be very good they just need to try harder and learn about customer service.
Rooms were actually brilliant. Spacious, well equipped and clean. Lightning could be better and hairdryer only just reached the mirror. Great bathroom - we’ll above average.
Room service took 40 minutes to arrive. Order was wrong and half of the food was cold - poor.
Breakfast - went early. Great cold buffet. Half the cooked food was cold - poor.
The rooms were great but the food was overpriced for what you didn’t get. Reception staff seemed inexperienced and not very friendly. They need to improve their customer service to match their great rooms and facilities. Also, booking system is poor and they need to answer the phones promptly and politely.
It could be very good they just need to try harder and learn about customer service.
Source: tripadvisor.co.uk
Very helpful staff.
Comfortable Club Room - very cosy bed.
Found the coffee very strong, using the machine in the room & not much milk or kettle to water down.
Bitter weather - very good heater in the room
Comfortable Club Room - very cosy bed.
Found the coffee very strong, using the machine in the room & not much milk or kettle to water down.
Bitter weather - very good heater in the room
Source: tripadvisor.co.uk
Nice hotel with good size Club rooms, fantastic TVs with sky package. Showers quite luxurious compared to other similar priced hotels and plenty of options for food with the pub, the restaurant or the large room service option. Would visit again.
Source: tripadvisor.co.uk
I would highly recommend this hotel, greeted with a smile, friendly staff and checked in quickly no restriction on door keys. Rooms nice clean and comfortable. Came to the 80s party night good food, good music and not over crowded. Great night
Source: tripadvisor.co.uk
Very noisy all through the Night, which made sleeping difficult, rooms are starting to look tired with damage and were not the cleanest. Breakfast was awful; cold and dry. Staff were excellent, the pub is nice.
Source: tripadvisor.co.uk
