Mercure Bolton Georgian House Hotel
Latest Reviews
Friendly helpful staff. We received a complimentary upgrade to a stylishly refurbished suite. Plenty of free on site parking. Very competitively priced. A few signs of wear and tear in some communal areas but generally very good. We enjoyed a pleasant meal in the restaurant . We will return if was come back to the area.
Source: tripadvisor.co.uk
We stayed for two nights at this hotel which we last visited some years ago. On this occasion we were part of a large family group. At the same time the hotel also had to cope with a large wedding party. For the greater part they managed everything satisfactorily although some of the bookings were confused and I was told we had only booked for one night when I had a confirmatory email for two nights. We were not asked if we wanted newspapers delivered in the morning.
Our bedroom was small and had the usual one upright chair. It would have benefited from a walk-in shower rather than the awkward bath/shower combination. But the bed was comfortable and the heating efficient.
Food was good quality and well presented. Despite the numbers in the family party they coped very well and the waiters worked hard to keep everyone satisfied.
Our bedroom was small and had the usual one upright chair. It would have benefited from a walk-in shower rather than the awkward bath/shower combination. But the bed was comfortable and the heating efficient.
Food was good quality and well presented. Despite the numbers in the family party they coped very well and the waiters worked hard to keep everyone satisfied.
Source: tripadvisor.co.uk
The hotel is old and very dated. We had to change from our first family room ( of which there are only 5 on the ground floor) Lewis was extremely helpful and found us another room. When you boiled the kettle the electrics tripped and we can to reset after each cuppa.
The Spa and pool area changin facilities were in a really bad state of repair. They are obviously cleaned by the current staff but need ripping out and replacing.
The staff in all areas, reception, Pool, and Breakfast wer extremely friendly and helpful and without them this would have been a rating of 1.
The Spa and pool area changin facilities were in a really bad state of repair. They are obviously cleaned by the current staff but need ripping out and replacing.
The staff in all areas, reception, Pool, and Breakfast wer extremely friendly and helpful and without them this would have been a rating of 1.
Source: tripadvisor.co.uk
We have just arrived back from a weekend trip here. The hotel itself is very clean but a bit tired in places. The tub chair in our room had a couple of splits across the back and looked a bit unsightly. The only real criticism of this hotel really is the food situation. What a shambles. The staff were helpful enough but the food itself was something entirely different. The choice for coach parties is not really good enough. They ran out of gravy at the evening meal , breakfast they ran out of eggs and I finished my breakfast before they came out again. Buffet breakfast only work if the food is available in the first place obviously. I didn't like any of the unusual starters for the evening meal i.e. black pudding etc and therefore didn't have any and then had to wait a long time before I could get my main meal as the buffet was not available yet. The dessert was forgotten about as we had to pre order and it was brought to our tables but we had to ask for it after the restaurant was nearly empty. The kitchen need to get a grip and get the timing issues sorted out. The food itself was cooked lovely. I would stay here again and hopefully next time the issues would be sorted out.
Source: tripadvisor.co.uk
Spent 3 months here from July till October. The hotel is dated and the food is questionable at times but it was the staff that made my stay enjoyable. They went out there way to make sure I had exactly what I needed and it was never any trouble for them. They took time to get to know me and I was generally sad to have left them and the hotel. A massive thank you to Julie and Rhiannon on breakfast, Ashley and Laura on reception and Katie, Monica, Irene, Chris and James!
Source: tripadvisor.co.uk
Spent 3 nights here at the end of September on business. Stayed in twin room (alone) on top floor of the annex building that is adjacent to the main hotel building.
Room was clean but very dated. Paint peeling off in bathroom above the wash basin. Modern TV but was a small room considering it was a twin.
Cooked breakfast was average at best. Buffet style. Bacon and sausages undercooked which really ruins it for me.
Dinner experience much better. £16 for cheeseburger and chips is a little excessive though. Lovely burger however but chips too chunky for my liking. White chocolate ice cream was wonderful.
Nice experience overall. Just don't expect newly refurbished rooms.
Room was clean but very dated. Paint peeling off in bathroom above the wash basin. Modern TV but was a small room considering it was a twin.
Cooked breakfast was average at best. Buffet style. Bacon and sausages undercooked which really ruins it for me.
Dinner experience much better. £16 for cheeseburger and chips is a little excessive though. Lovely burger however but chips too chunky for my liking. White chocolate ice cream was wonderful.
Nice experience overall. Just don't expect newly refurbished rooms.
Source: tripadvisor.co.uk
Stayed in this hotel as part of a coach party visiting Liverpool.
Very nice room. Clean and comfortable.
Slight problem with trying to flush the toilet.
Staff did sort it out straight away.
But still had problems with it the next couple of days.
Cooked breakfast very nice. Help yourself. Also mixed fruits, yoghurts and cereals.
Shame about the main evening meal.
If the chef had left the pork loins in the oven any longer, we could have re-soled our shoes with them.
Overall. Nice hotel. Shame about the food.
Very nice room. Clean and comfortable.
Slight problem with trying to flush the toilet.
Staff did sort it out straight away.
But still had problems with it the next couple of days.
Cooked breakfast very nice. Help yourself. Also mixed fruits, yoghurts and cereals.
Shame about the main evening meal.
If the chef had left the pork loins in the oven any longer, we could have re-soled our shoes with them.
Overall. Nice hotel. Shame about the food.
Source: tripadvisor.co.uk
Stayed for 10 days we found the staff friendly and helpful.
There was a few issues with our accommodation but they were fixed immediately.
I was a bit annoyed I was ignored by a staff member last Sunday because he was busy texting on his phone to even acknowledge us all I wanted was a coffee, but this was 1 person everyone else was great.
I would stay again.
There was a few issues with our accommodation but they were fixed immediately.
I was a bit annoyed I was ignored by a staff member last Sunday because he was busy texting on his phone to even acknowledge us all I wanted was a coffee, but this was 1 person everyone else was great.
I would stay again.
Source: tripadvisor.co.uk
We stayed one night and found food, staff and room were excellent ,,especially the older women on the bar area, she was wonderful and very helpful,although directly from a busy room the hotel looks beautiful,, thank you for a lovely visit 😁
Source: tripadvisor.co.uk
I stayed here as it was close to a meeting I was attending and it seemed reasonably priced for its range of facilities. This is an older style of hotel that has been extended over the years but suffers from the same flaws as many of its type, noisy and in need of a re-vamp. The first room had a constant drone of a ventilation system and suffered from noise from above, I swapped to a top floor room on front of the back extension which was much better. Average sized single room with average facilities. Quite nice leisure facilities, Sauna in each changing room which is unusual for UK. reasonable breakfast. You get what you pay for given that it was cheaper than the Premier Inn.
Source: tripadvisor.co.uk
Just got back from spending the weekend in this hotel for a wedding reception the rooms are very spacious but are very hot with no air con or fans in the room so it was impossible to sleep because of the heat even with the window wide open
Source: tripadvisor.co.uk
My husband and I enjoyed an afternoon tea here. We were sat in a nice quiet area and had a filling tea. We asked for more sandwiches and another drink each and it was not too much trouble for Irene who was the lovely lady serving the food. (Apparently people may just pop in for coffee anytime). We had a really relaxing afternoon with excellent service. Thank you.
Source: tripadvisor.co.uk
Stayed here one night with my husband all staff were brilliant and very helpful the room was brilliant the food was brilliant and you get the use of the health centre what more could you want would definitely stay here again
Source: tripadvisor.co.uk
I found the room very basic, not even travelodge standard and very very dated. Also, why hotels decide to remove plug sockets from the sides of the beds is totally beyond me. Yes this may save you a few pounds in electricity but also means I wont be staying here again..On a positive note the food is above average and the staff were quite friendly and helpful
Source: tripadvisor.co.uk
A bit of a rabbit warren, fraying at the edges.
Whilst service was usually good, advertised items at the bar weren't available.
On a hot summer's evening, the lack of bedroom air conditioning or the ability to open a window more than a few inches made for a less than ideal evening.
Having said that, at least the meal was good and the same again for breakfast.
Whilst service was usually good, advertised items at the bar weren't available.
On a hot summer's evening, the lack of bedroom air conditioning or the ability to open a window more than a few inches made for a less than ideal evening.
Having said that, at least the meal was good and the same again for breakfast.
Source: tripadvisor.co.uk
As my preferred hotel in the local area I'd booked a 3 night stay. Our corporate booking system had managed to arrange a "breakfast inclusive" rate on this occasion, but only the basic room type (some you win...)
I was accompanied by a colleague, which was fortunate as, despite my request for a room in the rear accommodation block I'd been allocated one in the front block facing the road. Fortunately my colleague (who claims to be able to sleep through a hurricane) was happy to swap rooms with me, and his room - then mine - was as originally requested. We checked in early, at around 13:30, but our rooms were ready so we dropped off our bags.
On returning to the hotel later that evening we had the opportunity to use the leisure facilities before going out to dinner nearby. Sadly the Jacuzzi was out of action, but the main pool was open and the steam room and sauna were working fine.
My room was hot at the end of July, but the hotel provided a fan on request. Using this at an open window managed to keep the temperatures sufficiently cool overnight, and a good nights sleep was possible (mainly due to being able to leave the window open as I was in the rear accommodation block - too noisy IMO if facing the road in the front block, even with the window closed)
Breakfast each day had a good selection of hot and cold options available (buffet style) but for some reason there were no eggs available on the first two days, and having a later breakfast on the last day of my stay the staff noted that they only had 8 remaining whilst I waited in the queue - there is a Tesco less than 2 miles away folks!
Other than "egg-gate" at breakfast I had a pleasant stay. The staff as always were attentive and helpful, and I'll be sure to stay here the next time I'm in the area.
I was accompanied by a colleague, which was fortunate as, despite my request for a room in the rear accommodation block I'd been allocated one in the front block facing the road. Fortunately my colleague (who claims to be able to sleep through a hurricane) was happy to swap rooms with me, and his room - then mine - was as originally requested. We checked in early, at around 13:30, but our rooms were ready so we dropped off our bags.
On returning to the hotel later that evening we had the opportunity to use the leisure facilities before going out to dinner nearby. Sadly the Jacuzzi was out of action, but the main pool was open and the steam room and sauna were working fine.
My room was hot at the end of July, but the hotel provided a fan on request. Using this at an open window managed to keep the temperatures sufficiently cool overnight, and a good nights sleep was possible (mainly due to being able to leave the window open as I was in the rear accommodation block - too noisy IMO if facing the road in the front block, even with the window closed)
Breakfast each day had a good selection of hot and cold options available (buffet style) but for some reason there were no eggs available on the first two days, and having a later breakfast on the last day of my stay the staff noted that they only had 8 remaining whilst I waited in the queue - there is a Tesco less than 2 miles away folks!
Other than "egg-gate" at breakfast I had a pleasant stay. The staff as always were attentive and helpful, and I'll be sure to stay here the next time I'm in the area.
Source: tripadvisor.co.uk
Stayed a few times over the years and haven’t had any issues, great location to get to but can be hard to get back on motorway at peak times, nice to see some money being spent on redecorating reception and hopefully they will be moving into rooms soon as they feel very dated.
As said rooms are dated but you have everything you need, large comfy bed and okay TV, I say okay as it’s a smaller set considering the size of room. Only down side during this hot period is rooms have no air con and no fan was available.
Didn’t eat dinner but the breakfast is decent.
As said rooms are dated but you have everything you need, large comfy bed and okay TV, I say okay as it’s a smaller set considering the size of room. Only down side during this hot period is rooms have no air con and no fan was available.
Didn’t eat dinner but the breakfast is decent.
Source: tripadvisor.co.uk
We stayed for a concert at the Macron Stadium, hotel was clean and staff friendly and helpful. Bar and Food a bit overpriced and room too hot but put that down too recent hot weather could probably do with some air conditioning in room. Room was a decent size and bed was comfortable.
Handy for stadium only about a 25 minute walk and plenty of restaurants and bars at the nearby retail park.
Would have given 5 stars but bar and food prices too high (15.95 for breakfast!)
Handy for stadium only about a 25 minute walk and plenty of restaurants and bars at the nearby retail park.
Would have given 5 stars but bar and food prices too high (15.95 for breakfast!)
Source: tripadvisor.co.uk
The wedding rooms were lovely but the bar was expensive. The bed was comfortable and the room was fine but not very modern. We couldn't leave the window open as it was noisy so it was very warm. Hotels.com said the rooms had air conditioning but they didn't unfortunately.
Source: tripadvisor.co.uk
Stayed here whilst attending a wedding locally. First impression wasn't to bad but our room (218) was desperate for a refurb.
Although spacious, the room was outdated and worn throughout. The bed was comfy and bedding clean. The room itself was unbelievably hot with no circulating air even with the window open.
The bathroom was extremely worn and old fashioned especially the tiles. The shower leaked and the shower curtain barely covered enough of the bath allowing water to spray out onto the clearly uneven floor and pooled under the toilet.
Breakfast was acceptable though at 10am (breakfast served till 1030) no further fresh food was brought out so had to do with what was left.
Staff friendly and helpful. Could be lovely if updated.
Although spacious, the room was outdated and worn throughout. The bed was comfy and bedding clean. The room itself was unbelievably hot with no circulating air even with the window open.
The bathroom was extremely worn and old fashioned especially the tiles. The shower leaked and the shower curtain barely covered enough of the bath allowing water to spray out onto the clearly uneven floor and pooled under the toilet.
Breakfast was acceptable though at 10am (breakfast served till 1030) no further fresh food was brought out so had to do with what was left.
Staff friendly and helpful. Could be lovely if updated.
Source: tripadvisor.co.uk
It was difficult to find but as it happened in a convenient and quiet situation. It was clean, the Staff were helpful and friendly. The room was spacious and nicely equipped. The breakfast was OK but a little sparse.
Source: tripadvisor.co.uk
we stayed here after a trip to some museums in nearby Manchester. very pretty hotel in great surroundings. the room was warm, clean and comfortable, and the pool was cool and refreshing with clean changing rooms.
importantly the staff were very helpful and welcoming, we brought our dog and they were so accommodating. they even brought us plates and cutlery to our room when a Chinese delivery we ordered arrived.
very impressed with this hotel and hope to be back soon.
importantly the staff were very helpful and welcoming, we brought our dog and they were so accommodating. they even brought us plates and cutlery to our room when a Chinese delivery we ordered arrived.
very impressed with this hotel and hope to be back soon.
Source: tripadvisor.co.uk
Most comfortable bed I've slept in. Breakfast and service very good. Hotel staff very pleasant nothing to much trouble. I was working nights and found it easy to sleep during the day. Very clean and nice outside seating area.
Source: tripadvisor.co.uk
Stayed over Bank holiday weekend as part of a tour. Hotel was clean and bright the main areas looked like they had recently been re- carpeted /decorated. Young staff in dining room were hard working and friendly as were the staff in the bar. Bar prices for food and drink were on the high side and limited in choice. Bed was comfortable.
Source: tripadvisor.co.uk
Stayed one night as we had an event to go to the One bar/restaurant, so in easy walking distance. The room was very dated and in need of updating. It was also very hot, the heat hit it you as soon as you opened the door. We ate the bar the food was very good.
Source: tripadvisor.co.uk
