Mercure Bolton Georgian House Hotel
Latest Reviews
I stay at the mercure Bolton for two night this weekend.
The breakfast was delicous and would highly recommend it.
I would like to say a massive thank you to Hannah on reception who made the stay extra easy and was always on hand to help.
The breakfast was delicous and would highly recommend it.
I would like to say a massive thank you to Hannah on reception who made the stay extra easy and was always on hand to help.
Source: tripadvisor.co.uk
Decor is very dated, but room was clean. Bed was very comfortable, but walls extremely thin and I could hear the gentleman in the room next door on the phone. I know that I was on my own, but only given 1 cup, 1 towel etc! No info on the hotel (menu, useful numbers etc) in the room which is unusual.
Didn’t have an evening meal, but did have breakfast. No one there to greet / seat me, so just chose a table. Fairly good selection of food, but no scrambled egg and no one to ask for some porridge.
Very large free car park which is a bonus so you don’t have to park next to someone. If in the area again would choose somewhere else. Nothing in particular wrong with the hotel, but nothing special either. Had a company discount, but was still £85 B&B; a Premier Inn offers better value for money.
Didn’t have an evening meal, but did have breakfast. No one there to greet / seat me, so just chose a table. Fairly good selection of food, but no scrambled egg and no one to ask for some porridge.
Very large free car park which is a bonus so you don’t have to park next to someone. If in the area again would choose somewhere else. Nothing in particular wrong with the hotel, but nothing special either. Had a company discount, but was still £85 B&B; a Premier Inn offers better value for money.
Source: tripadvisor.co.uk
I last stayed here in March 2016, wasn't a particularly success experience then and unfortunately little has changed.
Bonus is a pleasant reception, a young French lady who did her very best to make me feel welcome.
Decor of the room, No Change
Decor of the bathroom, No Change
Still a need for investment
Bar staff, totally useless is an understatement. Didn't know how to make a bitter Shandy. We're unable to resolve a minor complaint over drink charged to a room. Completely inadequate.
Ate off site
Breakfast starts at 7am, in my case food was late, despite being pre cooked and was delivered mostly cold.
£104 for the room
£116 with breakfast
If needs must
Bonus is a pleasant reception, a young French lady who did her very best to make me feel welcome.
Decor of the room, No Change
Decor of the bathroom, No Change
Still a need for investment
Bar staff, totally useless is an understatement. Didn't know how to make a bitter Shandy. We're unable to resolve a minor complaint over drink charged to a room. Completely inadequate.
Ate off site
Breakfast starts at 7am, in my case food was late, despite being pre cooked and was delivered mostly cold.
£104 for the room
£116 with breakfast
If needs must
Source: tripadvisor.co.uk
Rooms were modern and clean, the night staff Mick and Chris are true professionals - I was here for 10 days for job training, throughout they were kind and looked out for us the entire time. Couldn't say a bad word about them.
Source: tripadvisor.co.uk
Stayed here on a Tuesday night, pleasant check in girl, nice room, no tea or coffee in room which was unusual, lovely bed and the en suite was nice. Food in the restaurant was to a very good standard I had the soup and steak and ale pie.
I would certainly stay here again.
I would certainly stay here again.
Source: tripadvisor.co.uk
Stayed one night with national holidays. Double room on 2nd floor with view of the Macron Stadium. Bathroom bit tired could do with update. Evening meal was lovely waiting staff very young did have to ask for plates to be moved before next course, managed to have time for a swim in the leisure pool, staff were lovely. Breakfast was plentiful in nice atmosphere although cooked breakfast could’ve been bit hotter. Had pleasant stay, would recommend.
Source: tripadvisor.co.uk
Originally booked in for spa treatments for my Daughters 30th Birthday in March. Treatments were out of this world. Thank you Karen Holland. Barmaid Irene was so much fun. Unfortunately this was the highlight. After booking in January, confirming the week before and checking in, it was failed to be pointed out to us that there would be Thomas Cook delegates and no restaurant - despite being asked what time we would like to eat. There was a buffet which was more from a greasy spoon and we needed to pay £16 each as we weren't part of TC. Our room was right in the middle of them. Woken at 6.30am with them getting ready for the days conference and breakfast. Had to book a table at a local restaurant - which was lovely - couldn't wait to leave the next morning. Made a complaint to manager Nadine Saxton who offered us a complementary weekend. Fast forward four weeks we are back again. So different - enjoyed the spa facilities and the meal in the evening was absolutely lovely and we were given rooms away from the wedding guests in a quieter part of the hotel. Irene the barmaid was also there and remembered us. Like greeting an old friend. Thank you Nadine for resolving this and giving us a memorable stay this time for the right reason. Restored our faith in your company. Thank you Sue and Jemma.
Source: tripadvisor.co.uk
Staff are fantastic , food standard was a wedding on so loudly and music was to high room was clean but in need of windows to be cleaned and a paint job bed was nice and hard
Bar was high in price £6 for a wine
dinner was crap chips just tasted of oil
Car parking was in need of a clean up
The best part was the staff was so helpful nice and cheerful
Bar was high in price £6 for a wine
dinner was crap chips just tasted of oil
Car parking was in need of a clean up
The best part was the staff was so helpful nice and cheerful
Source: tripadvisor.co.uk
Stayed here for 2 nights recently. Bar area is laid out with cheap furniture. Feels like a social club reather than a hotel Bar. Food was very average. I ordered a club sandwich which contained what I can only describe as a bolied egg. Never had that in a club sandwich before. Chips were undercooked and taste less.
Room was adequate. could not turn heating off which meant the room was too warm
Bathroom had black mould around the taps.
Bar staff were attentive but could not remember room number despite me saying it 3 times.
Overall disapointing.
Room was adequate. could not turn heating off which meant the room was too warm
Bathroom had black mould around the taps.
Bar staff were attentive but could not remember room number despite me saying it 3 times.
Overall disapointing.
Source: tripadvisor.co.uk
We stayed on a Saturday nigh and although there was a wedding in full swing the noise was negative.
The staff were excellent and friendly and the double bed was so comfy.
Would not hesitate to recommend.
t
The staff were excellent and friendly and the double bed was so comfy.
Would not hesitate to recommend.
t
Source: tripadvisor.co.uk
We stayed here as part of a coach tour holiday. As you'd expect drinks at the bar we're expensive. £3.80 for a coke. Both the evening meal and breakfast were very nice. Hot, tasty and enough to choose from. Apart from the chef who was serving dinner using his fingers on some of the foods a bit too much. Our room was warm and comfortable and clean. Only downsides were that there was only one hand and bath towel supplied. Our room(663) had a dodgy bathroom door lock and you had to pump the loo handle a few times for it to flush. But overall good value for money and I would stay here again.
Source: tripadvisor.co.uk
Stayed here as part of a National Express weekend break to Liverpool. The hotel was very clean and functional. The staff were helpful. The food was very nice and a good selection of self service. The rooms were very clean and adequate.
Source: tripadvisor.co.uk
I stayed here for a night on business. The hotel was in a convenient location and had a decent sized carpark, although it was unnerving to see broken glass from someone's car window scattered over the floor!
My room was ok, probably very nice 10 years ago but like the rest of the hotel it was well worn. However it was a good size with plenty of space to work and decent wifi. It was also nice to have a proper radiator rather than noisy warm air heating.
Room service dinner was good but breakfast was very limited. All the staff seemed pleasant and helpful.
My room was ok, probably very nice 10 years ago but like the rest of the hotel it was well worn. However it was a good size with plenty of space to work and decent wifi. It was also nice to have a proper radiator rather than noisy warm air heating.
Room service dinner was good but breakfast was very limited. All the staff seemed pleasant and helpful.
Source: tripadvisor.co.uk
I recently stayed at this hotel on business, in advance of an event at the same venue. The bar/lounge area in the main entrance was being refurbished so it looked a bit like a construction site, but that's no fault of the hotel. The majority of staff were friendly and polite, particularly the lady who was looking after breakfast service the day I departed. The most important factors for me when staying at a hotel are secure parking, service, cleanliness, good food and a quiet room. The parking was fine, but some areas of the car park were dark and I didn't see any security cameras. The service was good and the staff mostly friendly, helpful and polite. My room, although dated was clean and comfortable and I had a very good night's sleep. Breakfast was comparable to the standard offerings at the likes of Holiday Inn and Premier in, but perhaps not as good and certainly less variety - e.g. I didn't notice any croissants or pastries - but it didn't affect me as I usually go for the Full English. Coffee at breakfast was good, which is important to me.
All in all, an average experience, nothing particularly bad or outstanding, although I wouldn't personally pay to stay here from my own pocket.
All in all, an average experience, nothing particularly bad or outstanding, although I wouldn't personally pay to stay here from my own pocket.
Source: tripadvisor.co.uk
really lovely welcoming hotel.Very kind and considerate.It was a funeral tea in memory of my mum.Food tea coffee and cakes were excellent.Staff really kind and professional.I would recommend this hotel
Source: tripadvisor.co.uk
The staff were very helpful and knowledgable. The hotel was lovely and the food choice was very good. My room was lovely and cosy and the bed was very comfortable. Would I here again certainly. If there was a fault it was the lighting of the entrance from the main road. Ample parking with the reception easily accessible and well lit.
Source: tripadvisor.co.uk
Nothing wrong with hotel. It’s very large. I stayed on a Sunday and it was virtually empty. Room was good nothing special but fine. Had some lunch menu was limited and food indifferent. The breakfast menu was disappointing basic choice. So overall ok but nothing to make it stand out
Source: tripadvisor.co.uk
Generally well up to Mercure standards of room etc. staff excellent very welcoming and ultra professional, they really care! Especially the restaurant and kitchen staff - lamb shank to die for!
Couple of minor niggles, the shower seemed short on pressure and the loo was sometimes reluctant to flush, neither so severe as to warrant asking to swap rooms, mentioned them to staff on departure and they promised to have maintenance check them out - that's what we expect.
My real grouse was the breakfast and lack of consistency across the estate, cereals and hot food great and plenty of it, my love of the Mercures especially Southampton is the great range of cold meats, cheeses etc as in Europe, this was conspicuous by its absence as were yoghurts, fresh fruit etc.
I hope this is down to regional / local demand or management decisions and not becoming the norm or it will be a sad day for the chain.
Otherwise as good as usual.
Couple of minor niggles, the shower seemed short on pressure and the loo was sometimes reluctant to flush, neither so severe as to warrant asking to swap rooms, mentioned them to staff on departure and they promised to have maintenance check them out - that's what we expect.
My real grouse was the breakfast and lack of consistency across the estate, cereals and hot food great and plenty of it, my love of the Mercures especially Southampton is the great range of cold meats, cheeses etc as in Europe, this was conspicuous by its absence as were yoghurts, fresh fruit etc.
I hope this is down to regional / local demand or management decisions and not becoming the norm or it will be a sad day for the chain.
Otherwise as good as usual.
Source: tripadvisor.co.uk
I can see there are mixed reviews about this hotel which I can understand. Last time I stayed here I was in a twin room and have to say the beds were really uncomfortable and room was a little tired. The breakfast was average with the croissants so dry , they were barely edible.
can honestly say it's quite nice. I stayed again a week later and had a double room which was much much better and the breakfast was better but still not brilliant
Staff seemed friendly, and overall good value.
can honestly say it's quite nice. I stayed again a week later and had a double room which was much much better and the breakfast was better but still not brilliant
Staff seemed friendly, and overall good value.
Source: tripadvisor.co.uk
Location is ideal for events at either Bolton arena or the Macron stadium - it is just over 1 mile from either and accessible from either road or public transport.
The rooms themselves are fine and have the amenities you would expect from the chain - beds are comfortable and it is always welcome to have a batch available.
My rate included breakfast which I thought was OK but certainly not worth the £15 price tag. The range of options was adequate but if you are charging such a high price I was hoping for something special which was sadly lacking.
On this occasion I didn't get the chance to use the leisure facilities but I have used them on prior visits and thought they were good.
The rooms themselves are fine and have the amenities you would expect from the chain - beds are comfortable and it is always welcome to have a batch available.
My rate included breakfast which I thought was OK but certainly not worth the £15 price tag. The range of options was adequate but if you are charging such a high price I was hoping for something special which was sadly lacking.
On this occasion I didn't get the chance to use the leisure facilities but I have used them on prior visits and thought they were good.
Source: tripadvisor.co.uk
Friendly professional staff
Warm welcome
Rooms dated but clean and adequate
Adjoining rooms available for families
Nice pool and gym facilities
Only had breakfast but excellent choice and quality
Would stay again and recommend
Warm welcome
Rooms dated but clean and adequate
Adjoining rooms available for families
Nice pool and gym facilities
Only had breakfast but excellent choice and quality
Would stay again and recommend
Source: tripadvisor.co.uk
Visited in January whilst working in the area , arrived to be greeted by a lovely young lady on the reception who was knowledgeable and helpful.
The room was pleasant but a little dated it contained a four poster bed ,small sofa and desk. The bathroom was in need of a lick of paint but ok .
Wasn’t sure as to the spa area but the receptionist went out of her way to show me where everything was.
Went down to use the sauna and pool which was clean and tidy .
The only down side was the bar prices but was expected to be pricey.
Overall pleasant experience but could do with a lick of paint and a little TLC.
The room was pleasant but a little dated it contained a four poster bed ,small sofa and desk. The bathroom was in need of a lick of paint but ok .
Wasn’t sure as to the spa area but the receptionist went out of her way to show me where everything was.
Went down to use the sauna and pool which was clean and tidy .
The only down side was the bar prices but was expected to be pricey.
Overall pleasant experience but could do with a lick of paint and a little TLC.
Source: tripadvisor.co.uk
This hotel, although having a building which is 'tired' in places, is a fabulous place to stay. The rooms are comfortable, the staff very helpful and friendly. The food is very good, except for the lemon on the breakfast mushrooms. Excellent venue for special occasions including Weddings. The Suite in amazing, the only think it lacks is a set of drawers and an adjustable showerhead. Having the separate lounge in the suite is invaluable.
Source: tripadvisor.co.uk
Stayed several times for work over the years and had a Christmas party there. Comfortable rooms, all you need to work. Reasonable food. A little way from town. Nice pool, great in the winter.
Good selection of beers. I prefer the rooms on the outside.
Good selection of beers. I prefer the rooms on the outside.
Source: tripadvisor.co.uk
A really warm and natural welcome was received here. The staff seemed genuine. The beds were comfy and the family room large. The windows to our room were quite drafty and the seals had gone. Luckily it was Christmas day night so the traffic was minimal!
Breakfast at £11 per adult (free for kids) wasn't the best. Don't get me wrong it wasn't horrible but ok at best. The dining room was spacious and warm and again the staff were very helpful.
Pain free and speedy check out and being out of the room for 11am meant no rushing.
Overall. Good to get your head down. Go elsewhere for breakfast.
Breakfast at £11 per adult (free for kids) wasn't the best. Don't get me wrong it wasn't horrible but ok at best. The dining room was spacious and warm and again the staff were very helpful.
Pain free and speedy check out and being out of the room for 11am meant no rushing.
Overall. Good to get your head down. Go elsewhere for breakfast.
Source: google.com
