Mercure Bolton Georgian House Hotel
Latest Reviews
I have been working from the Mercure for a number of months now and can say that the staff have been amazing and truly made me feel welcome. Julie and Katie go above and beyond ensuring we have everything we need to make things run smoothly. They really are a credit. Any issues we have had with the coffee machines etc have been rectified straight away. Nothing is an issue to these ladies.
Source: tripadvisor.co.uk
Great stay, and fantastic service from all the staff throughout my stay, especially Zowie, for which nothing was too much trouble. Food was top notch and drinks even better! Thanks again. Will be returning when next on business, in the not too distant future.
Source: tripadvisor.co.uk
I have stayed here quite a few times due to business in the area and the staff have always been extremely helpful and help to make my stay a happy one.
The bar area can get busy with locals and guests but Irene is always on hand to ensure great personal service and is fantastic asset for the hotel.
The bar area can get busy with locals and guests but Irene is always on hand to ensure great personal service and is fantastic asset for the hotel.
Source: tripadvisor.co.uk
Had a fabulous day at the hotel using pool and jacuzzi. The manager Dave couldn’t do enough for us. And the staff were smart and friendly. Will definitely be going again soon. Thank you everyone there.
Source: tripadvisor.co.uk
Our daughter has her swimming lessons at the hotel, on a Saturday. We always go for a drink, and sometimes something to eat, after the lesson. We are always well looked after by Irene, who always makes a fuss of our daughter. She really is a credit to the hotel and one of the reasons we always have a drink there. Friendly staff, always happy to help and a nice setting. Food always good and top service.
Source: tripadvisor.co.uk
I visit the hotel weekly with my grandchildren for swimming lessons. We always have a great lunch in the bar afterwards. The food is good and portion sizes spot on. The staff all around the hotel are friendly and accommodating, making sure we have everything we need.
Source: tripadvisor.co.uk
I visit the hotel on a weekly basis to attend swimming lessons for my children. The staff are always very friendly. We regularly attend the sports bar for lunch. Irene is a credit to the hotel and the service is excellent.
Source: tripadvisor.co.uk
This was a brief stop over for a family meal nearby. The room didn't have plug sockets by the bed which I need for medical equipment. Management resolved my issue within 20 mins. Everyone was lovely, room was faultless and I'll definitely stay again
Source: tripadvisor.co.uk
Visited today and had wonderful service from Irene in bar/lounge area. We were made very welcome and Irene looked after us, her customer service was excellent. Me and my mother had a lovely relaxing time.
Source: tripadvisor.co.uk
Stay once a month visiting family. Overall good value, comfy beds, good location. This visit we waited nearly 10 mins for someone to check us in and then no apology for the wait. The shower was the worst we have had ,all the bathrooms need some improvement, water running hot and cold and flaking paintwork. The rooms are a decent size and are always clean and warm.
Lots of positives, good location, free ample parking, nice bar area, reasonably priced, easy access to motorway network. Would have been an 8 score but for the poor check in experience and poor shower.
Lots of positives, good location, free ample parking, nice bar area, reasonably priced, easy access to motorway network. Would have been an 8 score but for the poor check in experience and poor shower.
Source: google.com
Held dad's wake here, very professional service, lovely room, food good 👍
Source: google.com
Special thanks to Rochelle and her team, and then Chris and his team for making my 60th Birthday party a roaring success.
Easy to deal with, nothing too much trouble and the food was UNBELIEVABLE, Seriously, that was my biggest worry, that we would end up with 'catering' type food. Not a bit of it, it was absolutely beautiful, and piping hot.
The hotel rooms were great too, and the breakfast was superb!
Cannot recommend it highly enough.
Easy to deal with, nothing too much trouble and the food was UNBELIEVABLE, Seriously, that was my biggest worry, that we would end up with 'catering' type food. Not a bit of it, it was absolutely beautiful, and piping hot.
The hotel rooms were great too, and the breakfast was superb!
Cannot recommend it highly enough.
Source: tripadvisor.co.uk
Excellent stay warm welcome from reception on arrival....receptionist Bruna very efficient with my booking.....Lovely room with comfy double bed.....Good sized car park at rear and well lit at night....tasty breakfast with good choice.....Nice pool area sauna and steam room only drawback shower area could do with a upgrade....
Source: tripadvisor.co.uk
What a fantastic hotel! Spotlessly clean comfortable beds and great facilities. Staff were all so friendly and couldn't do enough for us, food was lovely and breakfast was great. Couldn't ask for more really, will definitely be returning!
Source: tripadvisor.co.uk
Absolutely love this hotel the staff are amazing and very friendly. Irene who works on the sports bar is especially great she never fails to entertain she goes far beyond her duties to look after everyone. She is definitely one in a million.
Well worth a visit
Well worth a visit
Source: tripadvisor.co.uk
I have been going to Envy hairdressing salon for years with Leanne and Fiona and now Ellena, they are always so friendly and Ellena did a fantastic job of curling my hair for New Years Eve thank you so much 😊
Source: tripadvisor.co.uk
Stayed here for the first time as our normal hotels in the area were fully booked.
The rooms here vary depending on where you get put my room was on the smaller side clean and tidy but a little tired in parts however my colleagues room was bigger and much better.
At dinner they didn't have everything on the printed menu but there was enough to chose something different.
The evening meal was not good it was like eating a TV dinner and the quality was poor, the main course put me off having a pudding. Observing the meals served to other guests maybe my choice was not the best.
The breakfast was the opposite a very nice spread loads of choice cereals continental spread fresh fruits even down to a juicer to make fresh squeezed juices, the cooked spread was also really good on variety and how it was cooked.
It left me wondering how the evening meal was so poor when the breakfast was so good, I would go as far as to stay best of the five hotels I have used in the area.
They have a pool and gym on site for those of you who haven't been tired out by a hard day's work.
The location is close to the main road yet far enough away that it's not noisey the car par is large shared with an ambulance station, note I never heard an ambulance leave.
One thing that is not clearly stated that annoyed me is that they add a 10% service charge to the dinner bill that is not shown on your bill, I only found this out as I remembered the cost of the meals which did not equate to the charges on my card.
I would stay again just for the fantastic breakfast but eat out as there's some great local places to eat I would recommend the white crow, the crown and the white lion,
The rooms here vary depending on where you get put my room was on the smaller side clean and tidy but a little tired in parts however my colleagues room was bigger and much better.
At dinner they didn't have everything on the printed menu but there was enough to chose something different.
The evening meal was not good it was like eating a TV dinner and the quality was poor, the main course put me off having a pudding. Observing the meals served to other guests maybe my choice was not the best.
The breakfast was the opposite a very nice spread loads of choice cereals continental spread fresh fruits even down to a juicer to make fresh squeezed juices, the cooked spread was also really good on variety and how it was cooked.
It left me wondering how the evening meal was so poor when the breakfast was so good, I would go as far as to stay best of the five hotels I have used in the area.
They have a pool and gym on site for those of you who haven't been tired out by a hard day's work.
The location is close to the main road yet far enough away that it's not noisey the car par is large shared with an ambulance station, note I never heard an ambulance leave.
One thing that is not clearly stated that annoyed me is that they add a 10% service charge to the dinner bill that is not shown on your bill, I only found this out as I remembered the cost of the meals which did not equate to the charges on my card.
I would stay again just for the fantastic breakfast but eat out as there's some great local places to eat I would recommend the white crow, the crown and the white lion,
Source: google.com
Attended for a Murder Mystery evening which was great fun! Staff were really helpful and friendly. Pool and gym also great. Steam room not working and saunas actually in each gender changing room so couldn't sit together. Hotel and room getting a little dated now. Shower was pathetic, water pressure awful to the point had to have a bath instead.
Source: google.com
Hosted a wedding in Central and Rivington suits this weekend and I have to say the members of staff were nothing short of amazing. Everyone from the bar and kitchen staff to the managers were just excellent, going above and beyond.
We appreciated the advice from the hotel events coordinator/manager Rochelle on how to get the best use of space for our event needs and being very accommodating and even checking up on us on the day (on what I think was her day off).
The day manager Chris and the night manager Jimmy... they were excellent, very present and and ready with solutions to any problems and generally made life easier for us.
Every staff member we encountered during our time there was really good to us and contributed to a great experience at the Mercure Bolton Georgian House Hotel. Thank you.
We appreciated the advice from the hotel events coordinator/manager Rochelle on how to get the best use of space for our event needs and being very accommodating and even checking up on us on the day (on what I think was her day off).
The day manager Chris and the night manager Jimmy... they were excellent, very present and and ready with solutions to any problems and generally made life easier for us.
Every staff member we encountered during our time there was really good to us and contributed to a great experience at the Mercure Bolton Georgian House Hotel. Thank you.
Source: google.com
We got married at Georgian House on 1st October and the whole team were lovely and made everything we wanted perfect. They contacted me and checked in with me to make sure they understood just what we wanted. Chris who worked on the day of our wedding was amazing.
Source: google.com
Very pleasant room with a comfy bed except it was far too hot and no thermostat visible to turn it down
The shower/bath had no instructions on how to use the tap combination
Wasn't over enamoured with the evening supper, chicken.curry, thought it had come from a tin but the breakfast was superb, made up for the meal the night before
I did mention to the reception that it would be useful if the telephone was by the bed. Elderly people like would have trouble getting to it to use it in an emergency would be unlikely to walk to the other side of the room...also a socket for a plug would be helpful too
The shower/bath had no instructions on how to use the tap combination
Wasn't over enamoured with the evening supper, chicken.curry, thought it had come from a tin but the breakfast was superb, made up for the meal the night before
I did mention to the reception that it would be useful if the telephone was by the bed. Elderly people like would have trouble getting to it to use it in an emergency would be unlikely to walk to the other side of the room...also a socket for a plug would be helpful too
Source: google.com
Easy to find, loads of parking. I understand other comments on rooms being dated but it was clean and comfy. Lovely breakfast, plenty of choice. Staff were friendly and helpful.
Source: google.com
Everything at Mercure Hotel was perfect. I had my wedding.party at Mercure Hotel and it was excellent. The food from the starter to the dessert was out of this world.. it was perfect.
Their rooms are so clean and ver wsrm. I would recommend anyone to use Mercure Hotel for any occasion. The staff is brilliant especially Rochelle who organised everything for me. Its 100% .
Their rooms are so clean and ver wsrm. I would recommend anyone to use Mercure Hotel for any occasion. The staff is brilliant especially Rochelle who organised everything for me. Its 100% .
Source: google.com
Great service for family staying. Clean room, lovely staff and nothing was too much trouble. Special shout out to the receptionist this morning. Thank you!
Source: google.com
The event was in basement..strange smell going down stairs.
Buffet not great..sandwiches had no labels so no one knew what they were...tea n coffee in small area..needed to be in other areas of room to prevent queues.
Buffet not great..sandwiches had no labels so no one knew what they were...tea n coffee in small area..needed to be in other areas of room to prevent queues.
Source: google.com
