Mercure Bolton Georgian House Hotel
Latest Reviews
Went for a swim with my partner , lovely place with really nice people .
Felt really welcome , served by Irene at reception she was so lovely ! Thanks again !
Felt really welcome , served by Irene at reception she was so lovely ! Thanks again !
Source: google.com
A really nice stay. Friendly staff and a wonderful swimming pool. My room was spacious and clean with a view of the West Pennines. Breakfast was fantastic with a wide choice of food and great service from Lydia. Thanks to everyone!
Source: google.com
I’ve reluctantly rated this average because of the building. It’s a large hotel desperately in need of refurbishing. Old worn carpets and scuffed walls and doors everywhere. A rather stark bar area - no comfortable sofas other than in a narrow corridor facing the lavatories.
Pool not suitable for hotel residents - classes for children always taking place and are very noisy. Had to duck floats and various other swimming toys when trying to have relaxing swim. It’s a community pool and shouldn’t be advertised for residents. Pool itself is a good size. Changing rooms are dire.
Now on the plus side; the suites are okay - small but adequate sitting area and nice shower room. Breakfast room is fine. Bedrooms vary - but need an upgrade.
The great thing that makes me want to return are the excellent staff. Jimmy sorted out a problem with my room printout and efficiently and compensated me with a glass of wine while I was waiting. Reception staff were very good - Claire in particular - and sorted out a complicated booking. Lydia at breakfast was so helpful and friendly, Irene who works in the bar during the day is the loveliest lady who will do whatever she can to help. And I can’t forget ‘Bovril’ who seems to be everywhere.
Message to the owners - you have a great staff team, the best, spend some money and give them an hotel to be proud to work in.
Message to fellow travellers and Accor members - come here - it’s decent value - and the staff are great,
Pool not suitable for hotel residents - classes for children always taking place and are very noisy. Had to duck floats and various other swimming toys when trying to have relaxing swim. It’s a community pool and shouldn’t be advertised for residents. Pool itself is a good size. Changing rooms are dire.
Now on the plus side; the suites are okay - small but adequate sitting area and nice shower room. Breakfast room is fine. Bedrooms vary - but need an upgrade.
The great thing that makes me want to return are the excellent staff. Jimmy sorted out a problem with my room printout and efficiently and compensated me with a glass of wine while I was waiting. Reception staff were very good - Claire in particular - and sorted out a complicated booking. Lydia at breakfast was so helpful and friendly, Irene who works in the bar during the day is the loveliest lady who will do whatever she can to help. And I can’t forget ‘Bovril’ who seems to be everywhere.
Message to the owners - you have a great staff team, the best, spend some money and give them an hotel to be proud to work in.
Message to fellow travellers and Accor members - come here - it’s decent value - and the staff are great,
Source: tripadvisor.co.uk
Can't speak highly enough of the service provided by Irene at the Mercure hotel in Wigan. From the moment I turned up she couldn't have been more helpful and went over and above to make my time at the hotel a brilliant experience. Irene is a credit to the hotel!
Source: google.com
Thanks to Irene for serving us at the bar .
Source: google.com
Irene in the bar was fantastic with the service
Source: google.com
Walked in to be greeted by two lovely reception staff ,Sheila and Bruna check in easy and straightforward,lovely room , view over Rivington looked lovely on a frosty morning, staff all helpful, finished of with a lovely breakfast, definitely be back
Source: google.com
Lovely people. Good location. Rooms are pretty ordinary.
Source: google.com
Fantastic friendly helpful staff making my weekend break just what was needed thanks to Dave general manager and all the staff.
Source: google.com
Zowie ,Jimmy, james, Matthew and the rest of the staff are a great bunch, very helpful and friendly
Food is decent
Food is decent
Source: google.com
Good experience Lydia was excellent
Source: google.com
Nice hotel thanks
Source: google.com
I'd love to give a post of appreciation to tonight's lovely staff (Jimmy and Kim) serving myself and my partner tonight, overall performed a wonderful Job putting smiles on customers faces alongside providing quick, easy and helpful service to us with it being our first time here. Outstanding, Cheers Kim!
Source: google.com
Excellent comfortable hotel with good parking, clean warm and cosy bedrooms, a swimming pool, great dining facilities, delicious breakfasts and friendly, helpful and professional staff. My family and I have stayed at this hotel on various occasions and we would particularly like to thank the breakfast team of Lydia and Meg. We appreciate their wonderful hospitality, very efficient service and we thoroughly enjoy their delicious cooked breakfasts and selection of drinks. We highly recommended this fantastic hotel.
Source: google.com
Amazing service, lovely and kind staff. The food was amazing and super quick, couldn’t ask for any better.
Source: google.com
Staff very polite and friendly, good service. Good food served.
Source: google.com
Rooms were dated. Lovely breakfast.
Source: google.com
Beautiful staff went out the way and they were so busy.
Source: google.com
Posto molto carino e curato.
Staff molto gentile alla colazione specialment sig.ra Lidia.
Staff molto gentile alla colazione specialment sig.ra Lidia.
Source: google.com
Staff were amazing. I was on a training day for NHS staff last week and Irene and Marmite were great. The hotel and staff looked after us exceptionally well.
Source: google.com
Attended the hotel for a meeting and had amazing service. The meeting room was good and the staff were friendly and helpful.
Source: google.com
Enjoyed coming back late and bar opening for us . Lydia at breakfast was a star
Source: google.com
Friendly staff. Decent sized car park. Comfortable bed. Large room but so dated.
Vintage bathroom, misfitting carpet, tatty decor, old wooden wardrobes and cupboards, no power sockets near the bed for phones etc. Please see the attached photos.
Vintage bathroom, misfitting carpet, tatty decor, old wooden wardrobes and cupboards, no power sockets near the bed for phones etc. Please see the attached photos.
Source: tripadvisor.co.uk
Great staff who provide an impeccable service, food and facilities are consistently kept to a high standard.
Source: google.com
Megs delightful in the morning great service 👍🏽❤️
Source: google.com
