Mercure Bolton Georgian House Hotel

4.5/5 based on 2881 reviews
Latest Reviews
I've actually never had a better Hotel experience than this before and yes........I have stayed in other hotels, lots of them.
Everything was clean and well presented as you'd expect but what made this experience so much better than any other Hotel I have stayed at was the Hospitality from Jimmy and his staff. Jimmy made sure we had everything we ever needed and went above and beyond to help us at all hours of the day.
I'd like to thank Jimmy for his Hospitality and also give thanks to Irene, Lydia, James, Kim and all the other staff that helped to make our stay such an enjoyable experience, including the unsung heroes of the cleaning, catering and reception staff. It is a testiment to Jimmy of how well this Hotel is run, like a well oiled machine.
Thank You all.
google.com
Source: google.com
Irene, was a brilliant very friendly host and our afternoon tea was perfect. Will definitely be coming back. Afternoon tea was so filling we had to take some home, cakes were delicious. Irene kept us filled up with tea and the little vase of fresh flowers was great.
tripadvisor.co.uk
Source: tripadvisor.co.uk
We travelled for the races.
The main areas of the hotel were very pleasant. The bedroom was tired, especially the toilet. A refurbishment would not go amiss.
The hotel is in the middle of nowhere. If you don't have a car, you're stuck.
On the plus side, the staff were very helpful and pleasant, even in the face of some difficult customers.
The food was adequate. I can say nothing more about it!
google.com
Source: google.com
What I appreciate - The bar staff! In particular Katie and James are very friendly and attentive. They make it a great experience for the customer.
Even better if - The menu always seems limited. It would be great if ALL the items listed were available.
google.com
Source: google.com
Clean, tidy hotel. All facilities you need and lovely food . Staff very attentive, well worth a visit.
We went for a weekend on a trip and chose this hotel as was dubious about the other hotels that were also offered on similar trips , (Grand National).
tripadvisor.co.uk
Source: tripadvisor.co.uk
Amazing Staff!!! Zoe, and Bruna from reception are a credit. All staff are very welcoming and efficient. They go above and beyond for their guests! I am always more than pleased when visiting this hotel 😁
google.com
Source: google.com
Very friendly staff and a lovely stay .
google.com
Source: google.com
I stayed here on the 1st April - as an away supporter for the Reading Bolton match..
Great hotel but what made my visit was the superb service and attentiveness from one individual- a lovely lady who was working the bar area early on in the morning.
Sorry didn’t catch her name but please go back and check the Rota…she is to be commended fully - absolute gem.
Thanks
Jon
google.com
Source: google.com
The hotel is pleasant, the staff are very good. The bedrooms are very nice, larger than expected and comfortable especially at this price point. The bistro menus has improved greatly since the new menu was introduced in the Autumn.
google.com
Source: google.com
Went down for what was advertised as a mind, body spirit fair, was actually a small craft fair with added tarot card reader.
The place seemed ok for a hotel that's probably conference based. The receptionist was very nice and helpful, and they had nice old deep basins in the toilets. The gents anyway, don't know about the ladies
google.com
Source: google.com
Got a really good deal on a two night stay with my family. The price included breakfast and the use of the gym and pool facilities. The staff were very friendly and accommodating and Irene behind the bar made sure the drinks were flowing. The breakfast had everything you could need for a good start to the day and coming down a bit late,one morning was no problem for the chef to make up extra food for their absent minded guests.
The rooms were clean and all you needed for a comfortable stay
Will definitely return.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Great welcome in particular Irene the bar lady was very hospitable and offered service with a warm smile. The front of house were helpful and accommodating. The welcome was much appreciated after a long and arduous journey. Very comfortable surroundings and excellent amenities.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Irene was very polite and kind great service
google.com
Source: google.com
I had an amazing stay, booked the superior suite for me and my partner. The room was lovely, tea and coffee and an espresso machine, lovely lounge area in the room. The bed was huge and the whole room was spotless. Great selection at breakfast. Overall I wouldn't hesitate to stay again, all the staff where helpful and friendly.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Didnt previously know until recently that they did aftenoon tea. We booked and was very happy with the food and drink we received not only in quality but also plenty for two people. The staff were great, welcoming and friendly thanks to Nadine and Katy. Would recommend trying the afternoon tea at the Mercure.
google.com
Source: google.com
Went for afternoon tea and was not dissapointed, didnt previously know they served afternoon tea but we were really happy with our choice as the quality of food was excellent with a good selection of sandwiches, cakes and scones and plentiful for two people. The table was laid out well and the staff were friendly and welcoming. Thanks to Nadine and Katy for looking after us.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Visited for the conference. Julie was great.
Thank you for the hospitality
google.com
Source: google.com
Amazing , can't be faulted Big thanks to Julie!
google.com
Source: google.com
5* all the way. Esp a big thanks to Julie and help with the conference.
Thank you
google.com
Source: google.com
My experience has been very bad..I fell outside after not seeing the path .fractured sternum and a lot of soft tissue damage..
Wasn't aware of the difference so people ve aware ..was there for the weapons show
google.com
Source: google.com
Came to the conference and really enjoyed it. Staff were very helpful. Would love to come again. Special thanks to Julie!
google.com
Source: google.com
recently attended a conference at this wonderful hotel,great staff especially Julie a big thank you to the team,well done for making it a successful day.
google.com
Source: google.com
Very good hotel with a very professional conference room, will be attending again soon. Thank you again Julie & Jim!
google.com
Source: google.com
Recently attended a conference and it was absolutely fantastic. Very pleased with Jimmy and Julie's efforts.
Thank you!
google.com
Source: google.com
I stay every week here at mercure Bolton and have began to form a good relationship with all the staff. Meals are always good, and they even threw me and my colleagues a Christmas buffet/ party! Jimmy is always on hand for any requirements and is a great host. Excellent service from all. Thank you!
google.com
Source: google.com
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