Mercure Bolton Georgian House Hotel
Latest Reviews
Fabulous night again for new year ,staff brilliant very helpful,nice warm room, good breakfast ,
Source: google.com
Dear Josh, Nat, Chris, Dave & Berna, Many thanks for your professional, friendly and excellent service at Reception and the Feel Good Pool & Gym centre. Much appreciated!
Source: google.com
I stayed for a week over Christmas and found the hotel a quiet, comfortable place to stay. The staff were all pleasant, friendly and helpful and the breakfast range was great. My room, with disabled facilities, was OK although very little space to store clothes and only 6 hangers. Most of my clothes stayed in the suitcase. I took my own mini fridge to store drinks although there was a well stocked bar with food options for the evening. I didn't make it to the swimming pool but I often saw people using it, which included many members of the public. Had the pool been private I would have been more inclined to use it. The hotel itself is well situated, with plenty of parking and close enough to the motorway network for travelling. Overall, a decent place to stay and somewhere I would be happy to go back to.
Source: google.com
Very nice service, friendly and accommodating staff
Source: google.com
Regular visit for swimming but we called in the bar for the refreshments. Great service from Irene today. We had a baby with us and nothing was to much trouble. Good service is hard to find these days but Irene is a credit to the hotel.
Source: google.com
We had a very comfy and warm room for our recent family visit to Wigan. All members of staff were very friendly and helpful and the breakfast choice was excellent. Big shout out to Lydia who made breakfast a lovely experience for us and our little dog and also worthy of a mention is the toaster....boy does it toast well and fast....no standing around waiting for insipid toast herr🤓
Source: google.com
Irene is fantastic lovely lady. She is the best thing in this hotel
Source: google.com
Irene is fantastic thank you for making out stay x to Mercury don't lose this woman
Source: google.com
I'm here for the murder mystery, receptionist was lovely and really informative, Irene at the bar is absolutely the best ever, so funny and lovely. She is worth the stay alone.
Would definitely return and recommend!
Would definitely return and recommend!
Source: tripadvisor.co.uk
Excellent Dave the GM was top draw
Source: google.com
Hotel a little dated, but staff very very helpful with any queries etc.. will stay again.
Source: google.com
Excellent service, but particularly good in the dining room by Lydia
Source: google.com
Very nice stay, wonderfully helpful staff. I am here with three teenagers with ASD and everyone has been very good. Lydia in the dining room and the blonde receptionist with the accent were particularly helpful.
Source: google.com
Our room was lovely but was let down by some of the staff being rude and unhelpful, and the food wasn’t very good, it was very dry and the drinks were very expensive
Source: google.com
Lovely hotel, used recently for conference services. The staff are very friendly especially Irene who looked after us all day. Her customer service is exceptional, credit to the hotel.
Source: google.com
Recently stopped here as part of a Christmas function. Really enjoyed the stay. Staff were friendly. The hotel itself is an older building with a modern 1980s extension. The bar area I found to be very nice and particularly liked the glass foyer which brought natural light into the building and was a nice place to sit. Rooms were comfortable, and warm. Breakfast was superb with a good choice and particularly the coffee which was one of the nicest I have had in any hotel. As others have said there is a need for better maintenance- I could see that some improvements have already been made and much of the carpet looked newly laid and the laminated bed head in the room also looked a new addition and was smart. Some items I noticed needed attention were around general upkeep and decoration; for instance there was a broken light near the rear steps to the car park, a trouser press had been removed from the room but left tatty holes and electrical outlets in the built in wardrobe and there was a rotten pile of decking timber on the flat roof outside the bedroom window which looked unsightly. I hope that the management continue a programme of upgrading as the building is deserving of it and the hotel could really be very pleasant with a bit more attention
Source: google.com
Really good hotel but a little dated in areas. We had a privilege room and it has a comfy king size bed and a separate seating area with 2 bucket chairs and a 2 seater sofa. Special shout out to Irene who looked after us in the bar when we arrived.
Source: google.com
Lovely experience
Source: google.com
Really enjoyed the Hotel. Staff were very friendly. Food great.
Source: google.com
Amazing. No further words needs to be said but Ryan Crombie is the boss and needs a pay rise
Source: google.com
The service at breakfast was awesome. Thanks to Lydia and Meg for making me some breakfast early as I needed to leave by 6.30😁
Source: google.com
Had an amazing time at the Hotel i cant believe the service from Nadine, Matthew and Tanya they give a service with a smile and nothing was to much trouble!!! I would defo come back in a heartbeat
Source: google.com
We enjoyed to visit the hotel. On the arrival Sheila and Claire were very welcoming, professional and quick on check-in and check-out. Zowie, Asha and Irene at the bar were very kind and helpful. The leisure facilities are a good add to the hotel. Kelly and Chris were very nice and attentive. We really enjoy the jacuzzi and the swimming pool area.
At night we needed help with the room keys, Lee and Troy were very helpful and pleasant. We will definitely be back. Thank you to all the team for the support.
At night we needed help with the room keys, Lee and Troy were very helpful and pleasant. We will definitely be back. Thank you to all the team for the support.
Source: google.com
I really enjoyed my visit in the hotel! Amazing staff, at the reception Sheila, Alexis, Claire and Daisy were very welcoming!
Zowe, Irene, Tania and all the bar staff were very helpful!
At last, we went to the leisure and we had a hint of fresh air with Kelly! Very chatty and nice!
Thank you for your kind service!
Zowe, Irene, Tania and all the bar staff were very helpful!
At last, we went to the leisure and we had a hint of fresh air with Kelly! Very chatty and nice!
Thank you for your kind service!
Source: google.com
Warm and friendly staff who seemed to work long hours and still manage a smile. Special thanks to Lydia and Meg who made our breakfast despite us being so close to the cut off time as we hadn't read the timings properly!
The gym, communal areas and the bathrooms are in need of some modernisation as a little dated but everywhere very clean regardless.
The gym, communal areas and the bathrooms are in need of some modernisation as a little dated but everywhere very clean regardless.
Source: google.com
