Mercure Bolton Georgian House Hotel
Latest Reviews
What a gem we've found !!! Irene at the coffee bar at the hotel. My family and I love to go for drinks there , and it's made even more lovely when Irene serves us. She is an absolute gem. She bends over backwards to please us. Nothing is too much trouble. Wish more people were like her. Just wish you had biscuits and cakes to go with our coffee's. Any chance that would be possible? You can't beat cake and a coffee ☕️🍰❤️
Source: tripadvisor.co.uk
Staying at the tired Mercure at Blackrod, was looking forward to using the swimming pool and maybe booking a massage like we’ve done on so many other occasions while staying here visiting family but the pool is out of use and there’s currently no leisure facilities available. There’s been no alteration to prices to account for this however. Rooms are looking very old, Ryan gave us great service on the bar last night though and I managed to get my hair cut by the lovely Becca. Shame we probably won’t stay here again unless a big refurb is due and those facilities get re-established!
Source: google.com
Used this hotel as an overnight stop to break our journey south from Scotland. Good location not far from the M61. Comfortable standard Mercure hotel rooms and a pleasant bar. Bar food is of a decent standard with good service from Ryan.
Source: google.com
Great hotel and lovely meal. Especially shout out to my server Ryan who was super friendly and helpful 👍
Source: google.com
I would like to say what an amazing hotel this is . I use it regularly for business meetings and to work or chill. The staff are always friendly and wanting to help distantly Irene a long standing staff member she is exceptional. Helpful attentive every time I enter the hotel. She is a credit to your hotel !!!!
Source: google.com
I would like to thank the best dressed employe SAHIL soo much for the excellent service he provided.
His jolly nature and professionalism made this trip a unforgettable one for me and my family.
My kids still talk about his wonderful nature.
His jolly nature and professionalism made this trip a unforgettable one for me and my family.
My kids still talk about his wonderful nature.
Source: google.com
Ryan & Joe on bar were amazing 🤩 well done lads! 👏🏻👏🏻
Source: google.com
Great wedding! Great service by Ryan and Joe! Thank you :)
Source: google.com
Wonderful restaurant and service
Source: google.com
Staff at checking in helpful and efficient and friendly. Irene and Ryan behind the bar and beyond were good people helpful polite and nothing a problem 👍
Source: google.com
Really nice hotel, rooms and staff are lovely. Irene behind the bar goes above and beyond to make sure everything is top form and Ryan is a lovely guy.
Deffo reccomend this hotel.
Deffo reccomend this hotel.
Source: google.com
I have had a great time staying at the hotel on business for the week , on my trip I have had the pleasure of meeting a lot of the team . I must say a huge thanks to Ryan , Dave , Tony ,keating , Jules and Nadine , thanks for making my trip memorable, I will definitely stay again thanks Karl
Source: google.com
Overall, a very pleasant break away from home with a comfortable room and friendly staff in general.
The disabled parking around the front wasn’t ideal as it was rather squashed without wide spaces both sides of the parking bays - only one bay had both sides wide. The disabled parking around the back was okay.
A minor problem with the room was the door - it didn’t fully close on its own, so we had to push or pull it closed to ensure it was secure. It could have been overlooked at first but we got into the habit of pushing or pulling it shut every time we went in or out.
The staff in general were very friendly and were ready to offer help immediately whenever necessary. They were generally very efficient as well, and one older member of staff, Irene, went out of her way to help us, especially my disabled partner who was in a wheelchair, and ensured that all her needs were met.
I would like to have given 5-stars due to the friendliness of the staff and service, but the tight disabled parking around the front which wasn’t appropriate for us and the door to the room sticking slightly as it closed couldn’t be overlooked. However, we hope to visit again sometime in the near future.
The disabled parking around the front wasn’t ideal as it was rather squashed without wide spaces both sides of the parking bays - only one bay had both sides wide. The disabled parking around the back was okay.
A minor problem with the room was the door - it didn’t fully close on its own, so we had to push or pull it closed to ensure it was secure. It could have been overlooked at first but we got into the habit of pushing or pulling it shut every time we went in or out.
The staff in general were very friendly and were ready to offer help immediately whenever necessary. They were generally very efficient as well, and one older member of staff, Irene, went out of her way to help us, especially my disabled partner who was in a wheelchair, and ensured that all her needs were met.
I would like to have given 5-stars due to the friendliness of the staff and service, but the tight disabled parking around the front which wasn’t appropriate for us and the door to the room sticking slightly as it closed couldn’t be overlooked. However, we hope to visit again sometime in the near future.
Source: tripadvisor.co.uk
Another great day at this venue, and amazing service from the lovely Julie!
Source: google.com
The photo is misleading. Imagine this building very run down.
Source: google.com
Irene is a fabulous host, helped out team on a team day , so super helpful couldn’t do enough for us.
Will be back soon
Will be back soon
Source: google.com
10/10 for the bar staff!! I’m sure they wanted a way shift but fair play to them all, the looked after all of us West Ham fans after we beat Bolton Wanderers!!! Thank you so much 👍🏼
Source: google.com
Ryan is the goat
Source: google.com
Ryan’s a legend to be honest give him a raise.
Source: google.com
Nice one ryan
Source: google.com
Ryan really stunned me with his brilliant service top bloke should get a raise
Source: google.com
Ryan, what a guy ay!
Source: google.com
Thanks Ryan
Source: google.com
cheers ryan lad
Source: google.com
Considering the age of the place (indicated by the pink and peach bathrooms!) it really isn't too bad. The beds are massive and comfortable -- the doubles aren't even those fraudulent double-sheet-over-two-singles jobs. The bar is decent and the breakfast is actually really very good and with excellent black pudding. Minus points for bringing me american mustard when I requested mustard...
Source: google.com
