Visited this hotel on Saturday night, check in wasn’t until 2pm initially, the treatments that were included started at 3pm, I felt that there wasn’t enough time to use all the free amenities.
I found that the parking was some what inadequate for the size of the hotel.
I had the neck, shoulder & back massage which was amazing, and the “pedicure” which turned out to be a file & polish, I found this treatment very disappointing to be honest, as a file & polish isn’t a pedicure, or certainly not what I’m used to.
We had a 3 course evening meal & breakfast, which were both very good. The restaurant was comfortable & welcoming.
The rooms were a little tired, as were the hallways.
I would certainly not have paid full price for my stay here.

We had our wedding at The Last Drop on the 9th august it was amazing.
I can not praise the staff enough from the cleaner to the manager they all was very attentive to all of our needs they constantly made sure we were happy and wasn't waiting on anything.

We had an amazing time can't thank everyone enough for making our day so special.
We stayed for three nights and used the spa and swimming pool which was very clean. I had a facial and a massage which felt amazing we can't wait to go back for our complementary stay on our anniversary I am sure it's going to be as great as when we stayed for our wedding.

Just returned from a 4 night stay with 5 friends. The rooms we were allocated in the annex were lovely, large, tastefully decorated and well furnished. It looked as if the decorators had finished the day before. Two of us were in the main building where the room was slightly smaller. Everywhere was spotless. We used the spa and treated ourselves to a treatment. The food was good with three choices for each course of a 3 course meal. Drinks were a little expensive but wide choice available. We were very impressed with the staff who were polite, friendly and very helpful. It was nice to see so many youngsters on the staff and doing such a good job. Our meals were taken in the pub which did mean going outside. It rained heavily on the first night but a member of staff walked us over under a large umbrella. This didn't save our feet from getting wet, so I would take different shoes were I to go again. Overall a very welcoming and well run establishment.

I'd give this hotel 31/2 stars, it was better than average but not very good - I'd rate it as good.
We chose this hotel as it allowed dogs and having visited (but not stayed) many years ago I remembered that there was a field next to the hotel where we could walk them. My husband and I (and the dogs) stayed in a suite and our son had a standard room. In the suite they had provided a small dog bed (too small for ours) and a feeding bowl. The suite had a separate sitting room with a small 2 seater sofa and a chair. The bathroom was off the bedroom and had a shower. Our son's room was the same but without the sitting room. The only problem we found with the rooms was that there was no air conditioning (we stayed during the 'heatwave'). Only the small windows would open and not much air came into the room so we didn't get a good night's sleep.
As we had the dogs we couldn't eat in the restaurant (not allowed in any of the indoor public areas) so we sat outside the Last Drop Inn (a pub in the hotel grounds) and ate there.
Breakfast in the morning was very good and it was great to see that they catered for different diets and they had vegetarian and vegan sausages on the menu.
We found all the staff to be very friendly and helpful. We didn't use the pool/spa/gym. Lots of parking available.

My husband and I recently booked in for the Sunday Spa day (use of the spa facilities, two 25 minute treatments and afternoon tea).

On arrival we were greeted by a lovely member of reception staff who explained everything to us and made us feel very welcome. Unfortunately this was when that level of service stopped.

The changing room facilities are very grubby, these got worse during the day to the point of being very smelly by 6pm. The pool area is ok with the small infinity pool being the saving grace; looking out over the car park isn’t the most tranquil experience.

We both had the back, neck and shoulder massage and I had the scalp massage with my husband having the leg and foot massage. Both treatments were great and the individual rooms were very relaxing. However the “refreshment room” was very lacking. A jug of cold water, (there should have been ice tea but this was always empty) and a coffee machine with paper cups, and tired worn out leather sofas in a circle around the wall. This left us a bit stuck as we didn’t really want to spend all day in the pool but had nowhere else to relax and unwind. The spa toilet also hadn’t been cleaned for a long time, my husband lifted the seat up to find it covered in ground in urine stains. Little things like this add up to giving customers a bad experience!

We were booked in for the afternoon tea at 6pm, after a 15 minute wait at the spa reception we were walked up the corridor and into the bar area, who also didn’t know where to put us, the bar had two other customers in. We were eventually put into a small side room that was set up for a breakfast service. The afternoon tea was fresh and tasty, although one small cup of tea each wasn’t great (no added option to buy a glass of fizz or ask for any other drinks), other than bringing us the afternoon tea there were no members of staff to be seen other than somebody sticking their head round the door as we got up to leave.

For £158 for an afternoon I was expecting a lot more, the hotel is very tired and in need of a deep clean and facelift. What could have been a great day was let down by lots of small issue that added up to leaving a bad taste in our mouths, I certainly won’t be recommend the Last Drop Spa or its facilities.

Bliss! Thank you Kelly - I'll be back!

Bryony was a fantastic therapist - she knew the products inside out and offered lots of great skincare advice

Treatments was lovely, very professional. Mini took great care of me, thank you

A very relaxing massage to my bank, neck and shoulders and a lovely facial which has left my skin feeling wonderful, thank you so much

Enjoyed a lovely day at the spa! I had Mini as my therapist, she was very welcoming and friendly as well as being efficient. Thanks Mini

I visited the hotel a couple of times. The first time I was attending a wedding lunch - staff were brilliant, food was on point (recommend the steak there).The room that we were - I think it was called the Chetham, was really cosy but it needs a bit more light in my opinion.
The second time I visited the spa as I needed a massage. It sorted out my problems with the neck and they were really helpful and polite.

1 night only, but managed to try out the pool. Was so nice after a long coach ride. Room very nice, tho a twin rather than a double. Didn't try to change, as the pool beckoned. Food tasty & plentiful. Best scrambled Eggs on the weeklong coach tour of 3 hotels. Would like to have stayed longer, but home was a strong attraction

We really enjoyed our stay due to the spa . Also the breakfast was really good but only after finding out you can order from the menu. The experience would have been five star if we would have been informed at the beginning that this the case .

My daughter and her fiance recently had their wedding in the Pennine suite here. The staff could not have been more helpful and professional especially Tara our wedding coordinator and Danny who helped the whole day flow perfectly. Our guests enjoyed a superb wedding breakfast served like clockwork. Nothing was too much trouble. Thank you everyone for a wonderful day.

Great comfortable family room ( Which was the only type of room available when I made the booking). Downside was that it was next to another family room that contained a very noisy family. I was unable to chill out and relax because of the ten screaming children on the other side of the wall, (actually turned out to be just 2 children but boy could they make some noise..) Bear this in mind booking family rooms. My intended chilled evening before attending a wedding party at the venue was anything but.

Absolutely fabulous experience, Minnie gave me a back massage and facial, she was very professional but also had a great approach to clients

Had the most amazing day! Rosie who did the treatments was so lovely, would recommend to anyone!

Myself and 4 friends just had an overnight stay at this wonderful hotel. The staff were amazing and did everything possible to make our stay a happy one. One of our party was on crutches and they managed to carry out some last minute room changes to get her a ground floor room. We had to leave early on the following day due to one of our party being ill and they kindly refunded our money for the two spa treatments that we had booked in order that we could get our friend home. The food in the restaurant was amazing and the beds were the most comfortable we have ever stayed in. We will definitely be returning and having the spa treatments th at we missed out on this time.

Eight of us visited for my Grandmas 70th birthday, for a spa package we had found online. It involved full use of facilities, two treatments, afternoon tea with bubbles, a gift for each member of party and refreshments. The facilities were good- particularly the partially outdoor infinity pool. There are a number of different steam rooms/saunas to choose from, with varying temps to suit all. Most of our party were happy with their treatments- apart from two who were disappointed that their masseuse talked all the way through- making it hard for them to relax. The day started at 10:30, and afternoon tea wasn’t due until 2:30, by which, we were all very hungry. It would have been better to have the tea closer to lunch time, and perhaps a treatment afterwards. We were half an hour late having our tea (3pm by this point), as there was a fire alarm- which a staff member said (we didn’t think he was joking either) had been set off on purpose by another staff member. We had to ask for milk several times to go with our tea, and none of us were impressed by the cakes which were dry. The really disappointing problem was when we had finished and were ready to collect our gift bags- which the staff told us we weren’t entitled to. It took over an hour, with us providing photographic proof of what was advertised in our booking, for them to agree to give us something to take home. It was a completely unnecessary hiccup, and Spoilt the end of the day. Ultimately, we spent lovely time together and mostly enjoyed our treatment, but I would personally not return in a hurry due to the unorganised manner of staff.

Had a lovely stay for our anniversary. The deal included evening meal , breakfast and a carvery lunch. Stay overnight,late checkout and lots of included alcohol.
Overall a lovely venue food was lovely and well prepared however there was a lack of vegetarian options for the mains in the evening meal. Included was a late checkout which allowed us to enjoy the spa facilities. Reception were very attentive and professional. Used the spa facilities (extra charge for treatment) wife had warm stones and I had deep tissue full body... both bryony and Karen (or Caroline I forgot her name sorry) were professional and thorough, thank you ladies you made our day even better.

Visited for a two day course with work. Spa was amazing and hotel room impressive. Food was lovely was served as part of a set menu with plenty of choice. I am going to visit again with my husband for a weekend get away I would definitely recommend.

Just want to say a massive thank you to Lauren and Ryan and all the staff who helped make my daughters wedding day so absolutely perfect. You were all so attentive, the food was delicious all the guests commented on how amazing the day was. Can’t thank you enough what an amazing day !! Anyone thinking of booking their wedding here do it you’ll have the most perfect day !

Very friendly service, we enjoyed the stay

I stayed at the Last Drop for the first time. Plenty of free parking. Reception was polite and efficient. The room was in the courtyard. It was well appointed. Lovely tartan carpet and pleasant decor. Clean, well presented and modern bathroom. Comfortable bed. Free Wi-fi and usb charging points on the desk and beside the bed, nice touch.
Breakfast was perfectly acceptable and check out was swift. I would stay again.

Went to Last Drop Village for a Spa Day with my partner and my 2 sisters. Bryony in the Spa was amazing and treated us brilliantly throughout our time. Her foot file and polish was brilliant and felt incredible. Would highly recommend her for any treatment. We had a fantastic day made amazing by a scrummy Afternoon tea and a day relaxing at the spa