Holiday Inn Bolton
Latest Reviews
I was booked in for a conference, and the organisers had accidentally booked me into a bedroom on the third floor - the receptionist managed to change me to an adapted room thank goodness.
There was a form to fill in to specify what help I'd need to evacuate - always good evidence that they try to understand disabled guests' needs.
No wetroom, but the hotel has over-bath seats that rotate. Difficult to use with hip problems but helpful for many people. And plenty of grab rails.
The breakfast area was more difficult, with little space to manoeuvre around the tables, but the staff were helpful and happy to serve me.
The main conference area has a ramp to the higher section and was laid out with access to the breakout areas, but no access to the stage (not even rails). And unfortunately the smaller meeting rooms all had steps. The hotel staff said they could provide a portable ramp, but the corridor was too narrow to leave it in place so my group used the main hall instead - this could be an issue for any group that had only booked a smaller room.
I could have done with access to the stage, as the breakout groups were presenting twice over the weekend - not sure if this could have been arranged with more notice to the hotel but it did seem that the conference facilities were generally less accessible than the rest of the hotel?
Overall, the staff were friendly, very helpful and most had some understanding of the needs of wheelchair users.
There was a form to fill in to specify what help I'd need to evacuate - always good evidence that they try to understand disabled guests' needs.
No wetroom, but the hotel has over-bath seats that rotate. Difficult to use with hip problems but helpful for many people. And plenty of grab rails.
The breakfast area was more difficult, with little space to manoeuvre around the tables, but the staff were helpful and happy to serve me.
The main conference area has a ramp to the higher section and was laid out with access to the breakout areas, but no access to the stage (not even rails). And unfortunately the smaller meeting rooms all had steps. The hotel staff said they could provide a portable ramp, but the corridor was too narrow to leave it in place so my group used the main hall instead - this could be an issue for any group that had only booked a smaller room.
I could have done with access to the stage, as the breakout groups were presenting twice over the weekend - not sure if this could have been arranged with more notice to the hotel but it did seem that the conference facilities were generally less accessible than the rest of the hotel?
Overall, the staff were friendly, very helpful and most had some understanding of the needs of wheelchair users.
Source: tripadvisor.co.uk
We stayed here for 2 weekend nights whilst attending a course in Bolton and had a nice, relaxing time. A lovely airey feel to the reception, bar and restaurant area.
Our bedroom wasn't dated like others have suggested their rooms were; was clean, as modern as you need it to be, with a comfortable bed etc. The bathroom was a little tired through use over time, but still had a bath with shower over - as do all bedrooms.
Breakfast was well presented, tastey, with a good choice and the restaurant food was really good on both the nights we ate there. Not overpriced, good choice and cooked/presented well.
And to finish, the staff were outstanding. Very friendly and helpful. We'll be staying again if in town and would definafely recommend as a value for money hotel.
Our bedroom wasn't dated like others have suggested their rooms were; was clean, as modern as you need it to be, with a comfortable bed etc. The bathroom was a little tired through use over time, but still had a bath with shower over - as do all bedrooms.
Breakfast was well presented, tastey, with a good choice and the restaurant food was really good on both the nights we ate there. Not overpriced, good choice and cooked/presented well.
And to finish, the staff were outstanding. Very friendly and helpful. We'll be staying again if in town and would definafely recommend as a value for money hotel.
Source: tripadvisor.co.uk
I stayed in the Holiday Inn Bolton Centre for one night as we'd come up from Hertfordshire to see 'Look Back in Anger' at the Octagon Theatre. We wanted a hotel in the centre of Bolton with parking (the hotel has ample underground parking on site) and this fitted the bill. To be honest, after reading the reviews on here I pretty much knew what to expect and it was fine for one night. The bed was big and comfortable, the room was clean and the shower was powerful and hot. There's tea and coffee in the room, a TV and somewhere to hang your clothes. The bedrooms are very dated and need modernisation as many reviewers have pointed out in previous reviews. To be honest, even changing the stained carpet and replacing the very old bathroom would be enough. The bathroom had one of those really really old brown plastic wall-mounted hairdryers with the telefax number (!) of the manufacturer printed on it. I didn't use it, I should add - another hairdryer is provided. I found the room to be really, really dark, even with all the lights on (the floor lamp in the corner didn't work which didn't help). With so much brown and beige decor everywhere no wonder it was all a bit gloomy. I can't fault any of the staff who were all very pleasant. There's also a spacious bar downstairs which was a bonus. Holiday Inn really needs to take note of what Premier Inn and Travelodge have done - modernise and do the basics well. Lighten the rooms up and get rid of all the drab, tired bathrooms. This hotel is fine for one night (we must have spent 12 hours in the room at most) but I wouldn't stay here for longer than that. The central location can't be faulted though.
Source: tripadvisor.co.uk
A standard Holiday Inn but with fantastic staff prepared to go the extra mile for their guests. I was back in late but no problem as a very tasty sandwich was prepared and served with a smile and a chat. Great!
Source: tripadvisor.co.uk
Sadly I didn't get to use the Pool and Gym, but the bar came in handy.
The Rooms have been updated, but you can tell the Hotel is old!
Never the less in typical Holiday Inn style the rooms are very comfortable, and clean, and its quiet which is all you need on a business stop over.
Staff are well groomed and attentive to all your needs, and the underground car park is very helpful in an area where parking is at a premium (Free to guests, but get in early - its chock full)
The Rooms have been updated, but you can tell the Hotel is old!
Never the less in typical Holiday Inn style the rooms are very comfortable, and clean, and its quiet which is all you need on a business stop over.
Staff are well groomed and attentive to all your needs, and the underground car park is very helpful in an area where parking is at a premium (Free to guests, but get in early - its chock full)
Source: tripadvisor.co.uk
Always use Holiday Inns and always book on line using their app so was disappointed to find that I had a twin room that smelt like a smoker had been the previous occupant. The reception staff offered to move me to another twin room but were unable to find a double. They did however freshen up the room. .
Facilities are okay, gym needs an air conditioning unit in it, very hot, breakfast standard HI fare.
Will probably not use this particular hotel again
Facilities are okay, gym needs an air conditioning unit in it, very hot, breakfast standard HI fare.
Will probably not use this particular hotel again
Source: tripadvisor.co.uk
Central location is good and got a decent nights sleep - would use again but nothing stands out as being anything other than ok.
Parking is a bit of a nightmare in the underground car park so try the one around the side/back of the hotel instead - much easier.
Room ok - breakfast ok service was good. Bar ok and that's about it.
In need of a bit of a revamp I think but did the job.
Parking is a bit of a nightmare in the underground car park so try the one around the side/back of the hotel instead - much easier.
Room ok - breakfast ok service was good. Bar ok and that's about it.
In need of a bit of a revamp I think but did the job.
Source: tripadvisor.co.uk
Stayed Friday night. The staff are excellent and service is good. Nice open feel to the reception, bar and restaurant. The only thing letting this place down are the rooms. So outdated and in need of refurbishment. Old furniture and a bathroom in serious need of repair. Shower was older than me. I was ungraded to an executive room, so not sure what a standard room would be like.
Source: tripadvisor.co.uk
Only stayed one night but found the room to be very good with a choice of pillows being very helpful. Staff were very friendly and helpful. Very good value all round.
Source: expedia.co.uk
An excellent hotel and an enjoyable stay. Would stay there again.
One disappointment was that smoking was allowed at main entrance. Smoke smells were noticeable in bar where food was served.
One disappointment was that smoking was allowed at main entrance. Smoke smells were noticeable in bar where food was served.
Source: expedia.co.uk
4 nights on business, free on site secure parking and good free WiFi . Room was a twin despite requesting a double. Room was clean and comfy beds so all I really needed .All the staff I met were very polite and professional , no issues at all. I did not eat in the restaurant but in the bar. Meals were decent enough if a little pricey for what it was. All in all pretty decent hotel and would stay again when inn Bolton
Source: tripadvisor.co.uk
I stayed in this hotel for 2 nights recently. Everything was reasonable without being spectacular. There is a restaurant on site. I definitely wouldn't recommend it at all. Overpriced and poor portions. There are plenty of better restaurants to eat at within walking distance. I would recommend Dolces which is 5 mins drive 10 mins walk away.
Source: tripadvisor.co.uk
The hotel is 5 minutes away from the town center with a quiet cozy location. I stayed there for 5 days and the staff was quite friendly. The room was well-maintained with all facilities. Will recommend for a business trip.
Source: tripadvisor.co.uk
Would be nice if the cost of breakfast was included in price as it is with the holiday inn express
Source: expedia.co.uk
Stayed at the really good located holiday inn for a night out at the casino. Room was very nice and quiet. Bar area very nice. Room rate for a Friday night at Easter also very good. Only a 5 minute walk to centre and the new market shopping centre.
Source: tripadvisor.co.uk
Very nice hotel, great location for our quick visit to Bolton. Bed was especially comfy!
Source: expedia.co.uk
Third year for the Chorus but first for us. The staff were very friendly and helpful, both in the planning stage and throughout the evening. The meal was standard hotel event fare, would rate it as average, but the service was excellent. Room 225 good size, clean, and best of all quiet as tucked away. Free on site parking. Good breakfast, and open til midday which is nice if you want a lie in.
Source: tripadvisor.co.uk
Brilliant. I would definitely stay there again.
Source: expedia.co.uk
Good food and pleasant staff, excellent choice of meal and very well presented. They accommodated children very well with the menu, and a nice touch with the free Mother's Day present. There were 11 of us and we're very accommodating......
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Source: tripadvisor.co.uk
The staff are very friendly and helpfull,the breakfast is very good,and the location is great (2min town center),we stayed over christmas ,i would stay more often if the price was better,we had a good offer pity not all the time.
Source: tripadvisor.co.uk
Stayed here for one night to meet up with friends. In a great location right in the heart of Bolton . Plenty of bars and nightlife and great shopping too. Rooms are clean and spacious.
Source: expedia.co.uk
Stayed here for two nights with my daughter. The lady on the desk realised she had booked us into a room where the heating didn't work and moved us straight away. Nothing seemed too much trouble. I asked for extra decaf coffee and was given a handful of sachets. Requested a taxi - sorted. Needed to store our luggage on check out day so we could shop before we were collected by my son and the girls happily put our luggage behind the desk. The pool was lovely and warm and very calm due to the lighting and colour. I was the only person swimming and would have appreciated some quiet music as I felt quite vulnerable in the silence - the pool is not manned.My only complaint - the changing rooms were freezing. I treated myself to sticky toffee pudding in the lounge while I waited for my daughter. It was amazingly good and well worth the money. All in all,a lovely hotel with very friendly, welcoming staff.
Source: tripadvisor.co.uk
Nearest available Holiday Inn when working in Blackburn (30 minutes). Above and below ground parking available, so ok for high vehicles, but entry and exit needs care for longer vans.
Excellent welcome and checkout from friendly, efficient staff. Prompt room service. Hotel has a pool and small gym. Close to town centre.
Excellent welcome and checkout from friendly, efficient staff. Prompt room service. Hotel has a pool and small gym. Close to town centre.
Source: tripadvisor.co.uk
Friendly staff and good service ! Breakfast and Dinner excellent. Clean room, although hotel could do with a bit of TLC
Stayed here 2 years ago and just as good as last time, right in centre of Bolton. Will come back again !!! .......................... 👍
Stayed here 2 years ago and just as good as last time, right in centre of Bolton. Will come back again !!! .......................... 👍
Source: tripadvisor.co.uk
when we arrived we were met with a smile. The receptionist told us about the facilities and gave us the breakfast and Dinner times.
unfortunately when we got to our room it wasn't to our liking. Not a problem the same receptionist came up to meet us with new keys and showed us to our new room.
A very clean hotel with comfy beds.
I just wish that they still had the Indian meals in the evenings. The present menu isn't to my taste but isn't terrible.
I would recommend.
unfortunately when we got to our room it wasn't to our liking. Not a problem the same receptionist came up to meet us with new keys and showed us to our new room.
A very clean hotel with comfy beds.
I just wish that they still had the Indian meals in the evenings. The present menu isn't to my taste but isn't terrible.
I would recommend.
Source: tripadvisor.co.uk
