Well what can I say 5star service from purchasing to delivery the big companies have lost me as a customer rsm all the way !
Our Bosch washing machine just stopped working and with four people in the house this is a dismal situation. A call to RSM. Lovely lady on the phone. Home visit arranged for the afternoon the same day...
Great customer service from RSM when buying a new hob. Advice was given over the telephone & when I went into the shop. Very competitive prices & I recommend going to this store over other larger chains....
The staff at RSM were really helpful and nothing was too much trouble. I was buying a small appliance but they were still happy to spend time finding alternative options and unpacking them from the box...
What sets them apart is their service... the assistants know their products and give great advice, and they go the extra mile with service - in my case the extra 150 miles as they organised the supply...