05 April 2026 18:59
“Smile when you dial” isn’t just a cliché — your tone and energy come through on every call. Staying positive and taking time to reset when needed helps build rapport, making you sound more approachable
05 April 2026 18:57
JJX Logistics is overwhelmed by community generosity plus a surprise donation of 45,000 chocolate bunnies
05 April 2026 18:55
Sales works best when it’s rooted in understanding, empathy and genuine intention to help. When people feel heard and not judged, they open up more, building trust and stronger relationships that lead to better long-term results.
05 April 2026 18:48
Black Country-based creative LumberJackJoe celebrates international recognition in Docu Magazine and announces a new initiative to document the industrial processes of local businesses through professional photography.
05 April 2026 18:45
A leading regional charity supporting survivors of domestic abuse, sexual violence, modern slavery and stalking has been announced as the Black Country Chamber of Commerce’s Charity of the Year for 2026/27.
05 April 2026 18:42
Operational staff, training teams and senior directors from across Serco’s justice and immigration division gathered at the Serco Justice and Immigration Staff Training CPD Conference.
05 April 2026 18:40
Lufthansa has celebrated 40 years of operations from Birmingham Airport (BHX), having commenced services from the Midlands on 1 April 1986.
05 April 2026 18:39
Headpoint Advisors has appointed Joshua Green to its team, further strengthening the firm’s origination capability nationally and specifically across the Midlands and Thames Valley.
05 April 2026 18:37
Wilkes has successfully rolled out Legl's client lifecycle management platform across the firm.
03 April 2026 21:09
Good Friday Wellbeing Blog by Legal Advocate Iram Riaz