Sofa Factory Outlet
Latest Reviews
This is an amazing family buisness, lovely people run it and they're so helpful. Kami has been great and kept us up to date with how things were going, we feel we've known her forever and had lots of laughs and chats.
We bought our first suite from here 13 years ago and had new foam put in our seat cushions last year which was great and made the suite like new again.
We then decided to change our colour scheme so we knew exactly where to go for choice of many styles, fabric and colour and found the perfect one to suit us.
It was made and delivered in 12 weeks and our son and his family have had our old suite which has many more years of life in it.
Thank you Kami for being so professional but for also being a great friend.
If any one asks where to go for sofas/chairs and friendly staff, I would say The Sofa Factory Wolverhampton 100%.
Thank you again for everything, we love our new suite.
Oh and I mustn't forget the delivery men they were so helpful too and a good laugh.
A wonderful place to buy from.
We bought our first suite from here 13 years ago and had new foam put in our seat cushions last year which was great and made the suite like new again.
We then decided to change our colour scheme so we knew exactly where to go for choice of many styles, fabric and colour and found the perfect one to suit us.
It was made and delivered in 12 weeks and our son and his family have had our old suite which has many more years of life in it.
Thank you Kami for being so professional but for also being a great friend.
If any one asks where to go for sofas/chairs and friendly staff, I would say The Sofa Factory Wolverhampton 100%.
Thank you again for everything, we love our new suite.
Oh and I mustn't forget the delivery men they were so helpful too and a good laugh.
A wonderful place to buy from.
Source: google.com
What a great service. I chose my style material size etc and got it delivered in 8 weeks, earlier than I was told.
Great customer service
Great customer service
Source: google.com
Absolutely delighted with the service Mark provided for my disabled dad -turnaround in 2-3 weeks and just so grateful :) Thanks again!! Can't wait for our sofas in April!!!
Source: google.com
Absolutely EXCELLENT service from start to finish, thanks to Mark…really helpful, knowledgeable and friendly…communication was first rate and would wholeheartedly recommend!! Love our new sofa!
Source: google.com
Marc is amazing, made me and my family feel very welcome and comfortable in a daunting situation. Loved the customer service Marc. Would highly recommend visiting
Source: google.com
Amazing from start to finish. In love with my new sofa , amazing quality,exceeded my expectations. Kami was so helpful and professional. She made my vision come to life , cannot fault anything. So happy and would definitely recommend and use again. Thank you so much Kami.
Source: google.com
Love our new sofa, had an awkward size room and decided to have a sofa made to fit. The whole experience was brilliant. Mark was fantastic from the first time we walked through the door to delivery of the sofa. Delivered exactly what we wanted and too communication throughout. I will be recommending to my friends and family. Thanks again sofa factory.
Source: google.com
Hi
Had a sofa made for the living, the service by Kami was excellent, professional and she gave us good ideas and advice, my family have also purchased sofa’s from here and i am going back in a few weeks to order for my lounge
Had a sofa made for the living, the service by Kami was excellent, professional and she gave us good ideas and advice, my family have also purchased sofa’s from here and i am going back in a few weeks to order for my lounge
Source: google.com
The whole process was as it should be, great knowledgeable sales lady, helpful delivery guys. Quality was very good and value for money. KAMI was great and her knowledge very useful. She even threw in some cushions for free. Great service would totally recommend.
Source: google.com
Sofa factory was recommended to us from a family member. Excellent service and professionalism from Mark at Sofa Factory.
Gave us the facts we needed and tips when choosing details such as colour, size and comfort. Was very helpful and straightforward and I would recommend Sofa Factory to all my friends and family.
Gave us the facts we needed and tips when choosing details such as colour, size and comfort. Was very helpful and straightforward and I would recommend Sofa Factory to all my friends and family.
Source: google.com
Fabulous customer service received from Mark, who was so very helpful, knowledgeable and extremely pleasant. He is clearly a superb asset and a great ambassador for the company
We are delighted with our two set of sofas in terms quality and value and, on the basis of the whole customer experience, would highly recommend Sofa Factory Outlet.
Thank you so much Mark once again. My vision board has come true with your help.
We are delighted with our two set of sofas in terms quality and value and, on the basis of the whole customer experience, would highly recommend Sofa Factory Outlet.
Thank you so much Mark once again. My vision board has come true with your help.
Source: google.com
Have had several custom built and designed sofas from Sofa Factory Outlet over the years and every time I cannot believe the value and quality received.
Here you get totally bespoke top quality sofas for better prices than standard sofas at branded furniture stores with better or similar lead times too.
I always deal with Kami, she looks after you really well and gives good advice on design. We have had a curved back sofa, custom chaise and L shaped sofa with obtuse angle. All perfect.
I have recommended SFO to several friends and family and they're all of the same opinion. You get premium products at value pricing.
Here you get totally bespoke top quality sofas for better prices than standard sofas at branded furniture stores with better or similar lead times too.
I always deal with Kami, she looks after you really well and gives good advice on design. We have had a curved back sofa, custom chaise and L shaped sofa with obtuse angle. All perfect.
I have recommended SFO to several friends and family and they're all of the same opinion. You get premium products at value pricing.
Source: google.com
We ordered a custom made sofa from the Sofa Factory Outlet and our experience from start to finish was great. Kami was very professional she helped us design the perfect sofa and kept us updated on progress during the build. I would highly recommend this company and in particular Kami for her professional approach. Will definitely use again.
Source: google.com
I recently purchased my sofa's from here and kami helped me, she was very professional and knowledgeable in giving me advice to make my choices.She gave me support throughout the whole time and made my dreams come true! You cannot fault the customer service I received and I highly recommend
Source: google.com
Kammy has been amazing from the get go, as soon as we walked in with an idea, she had seen our vision and provided us with her expertise about what we require. We even gave a colour scheme and she already knew what we were after and had provided the relevant book to choose the fabric, colour and cushion fabric too. We are over the moon with our sofa as it fits perfectly in our space and also adds a classy elegance to our room. She even delivered on her promise to have this ordered and delivered before Christmas. Couldn't have done this without Kammy and cant thank her enough, a real credit to the Sofa Factory Outlet.
Source: google.com
Very good service. In every respect, especially the delivery team.
Source: thebestof.co.uk
Really love my sofa it is custom made. Really found Kami helpful and friendly like I known her all my life. Recomend this place very much. 👍👌
Source: google.com
Very good quality and service.
Source: thebestof.co.uk
Sofa arrived safely - range very good and salesman very helpful.
Source: thebestof.co.uk
Excellent service and brilliant quality.
Source: thebestof.co.uk
Great services and great choices of sofa. Good service from rep.
Source: thebestof.co.uk
Excellent service and delivery team were very good.
Source: thebestof.co.uk
Mark is one of the best salesmen we have dealt with. We knew what we wanted and the sizes we could work to and he made the whole process simple and informative. Through a difficult time for him personally and the company he was professional and helpful. The 2 gents who delivered the sofas were 1st class we would recommend the company without hesitation. Thank you Mark.
Source: google.com
Professionalism and customer service was top notch,Kami,was patient in explaining and assisted with selection.
At the end of it all,I was happy and satisfied.
At the end of it all,I was happy and satisfied.
Source: google.com
Absolutely brilliant service from Kami from start to finish. She kept me informed throughout and did a great deal for me! She deserves a pay rise!!! Love my sofa!
Source: google.com
