Mark of a good business top customer service when something went wrong it was fixed straight away- would use again at a drop of a hat

Kieron and his team went above and beyond changing my delivery date to a week earlier due to my own error, as I had trade booked the week before my original delivery date!
The communication emails following my order through production was very useful.
I just wanted to say a huge thank you for going above and beyond, getting my order pushed through and delivered today. To me, this is a sign of a great company with great ethos and commitment to their customers. I only wish many more were like yourselves!

Just had a delivery over the lockdown period - 2 week delivery, but informed at every stage what was happening with deliveries etc, and the staff were so friendly on the phone - would definitely order again from here. Well done to you all. Thank you.

I really enjoyed the journey of my skirting and it is a really well made product

The Best in the Market

Great service and brilliant communication throughout. Happy with the product too.

I am LOGO Home LTD Director. We do a lot of wooden, laminate and tiled floors. We always buy fully finished skirting. Skirting 4 U provide us with a great product, quick delivery and what is very important for us clear and prices communication. We are looking forward to our further cooperation.

Used Skirting 4 U twice now, I'd half thought that the FANTASTIC service we'd received with our first order must have been a fluke, it was that good, however the second order was exactly the same.
Incredible service & top quality product.
steve b

The best online skirting company. You may find "slightly" cheaper alternatives but the quality, delivery or customer service will be nowhere as good as this company.

Superb service, I would highly recommend this company to anyone else.

Unfortunately the skirting was a bit damaged where it had been painted (seems this is rare from the reviews I have seen) I wasn’t happy at all but they went above and beyond to sort it out and replace. They were more than apologetic and their customer service is amazing. Would highly recommend.

Excellent communication of progress of order, and delivered on the day requested. The quality of the skirting board is very good indeed 👍🏻

Great service, product and delivery collection. Would recommend.

I had my first dealings with Skirting4U a couple of weeks ago and was bowled over by their service, especially when things went wrong. They say the best way to see how good a business is, is to monitor how it reacts to a problem; something they dealt with quickly and effectively.

I placed an order online for some skirting to finish our new Kitchen / Diner. The website was clear and easy to use, and after completing the checkout I was kept up to date with the order status, getting emails to tell me the skirting had been cut, rebated, primed and shipped.

The challenge I refer to was with their courier, Tuffnells. I've only had dealings with them once before and found them to be useless, so I was surprised that Skirting4U had selected them as their courier of choice. After waiting in all day for our delivery on the receipt day specified, nothing arrived and at no less than 1-minute before the end of the delivery period, the items were marked as delivered by the driver even though he had not visited us. When I called Tuffnells they were closed. I called them the next day and they wouldn’t answer, so after 3 attempts I called and spoke with Alice at Skirting4U. She took the issue seriously and not only reimbursed me for carriage, but monitored the delivery on my behalf. After Tuffnells gave her no further information (and the goods were not delivered the next working day either after another long day sat at home), she then arranged for a replacement order to be fabricated, which they then shipped themselves via one of their team. The original order has still never arrived, so there's probably a Tuffnells driver out there somewhere with some really nice skirting boards in his house.

In all seriousness though, the professionalism and service shown by Alice and the Team goes to show their commitment to looking after their customers and I am very grateful that they helped me in the way that they did.

All in all a very good company, a great product, easy to order, easy to contact and pleasant to deal with. My order may have been relatively small compared to the ones I expect they deal with regularly, but taking the time to look after a small order means that the broader market – such as the Trust Pilot community – learns about their excellent service from a very happy chappy. I will be back to order more skirting when we start the next stage of our home renovation project. Thank you.

excellent service and they kept me informed every step of the way. I highly recommend

I have used Skirting4U for my whole house renovation, placing multiple orders over the last few years.
I have been really pleased with the product, the service received, and the order and delivery process.
With my most recent order there was a mistake, and the wrong sized skirting had been delivered. Never mind, people make mistakes, it's how they are dealt with that matters. I rang Skirting4U up the next morning to let them know, and they rushed through my correct order that day, getting it cut, profiled, primed, and on the truck that day ready for next day delivery the day after, at their own cost, so I could proceed with my fitting on the day I needed to. I was really impressed, and I will be sure to use them for all future skirting and architrave needs, and will recommend to others. Thanks!

Fantastic service from start to finish. Ordered samples that came straight away then ordered the skirting which was a dream to do on the website followed by regular updates and delivered by their own driver. The skirting is perfect so all in all a brilliant experience

good quality skirting boards and very good customer service

Great quality. Covered old dated skirting board and looks amazing with the gloss finish. Totally recommend this company👍

From initial on-line order to the delivery this morning I have had an excellent service. They emailed me updates all along the way and rang me to make sure the agreed delivery timeslot was OK for me. Product is first class, price very competitive and service second to none! Thanks guys.

Brilliant service, excellent communication and a perfect product. Thank you!

Terrific service. Ordered on the Monday, variety of sizes and profiles, kept up to date with the progress of the order, and all safely received on the Thursday. We've started fitting, etc and all looking tremendous. Very good quality and very good service. Can't recommend highly enough...

Absolutely brilliant! We ordered skirting with a rebate and architrave last week, it arrived on the Friday as expected and we were really really pleased with it. My husband has now fitted it and it looks fantastic, we will definitely be ordering again for our other rooms! Also fully kept up to date via email..
Many thanks 👍

Banging customer service from Ella top lass! Enjoyed the product too looks great would go back.

Amazing customer service by Ella thank you for the great product! Would buy again.