Carpets Direct 2 U
Latest Reviews
Highly recommend. We went into the Pelsall store and the staff were so polite, friendly and informative. Being our first home, this was the first time we've bought carpet/vinyl, so we were a little unsure of the whole process but the staff were more than happy to explain everything to us, including how to check if our existing underlay needed replacing - they definitely have the customer's best interests in mind, rather than trying to sell unnecessary extras. We ordered our carpet and vinyl on Saturday and it was fitted yesterday by a really polite, friendly and professional man called Fab. I am really pleased and was so impressed with the whole service from start to finish, I couldn't fault them and will definitely be using them again when we replace carpet in other parts of the house. Thank you!
Highly recommend! We went into the Pelsall shop after being recommended by a friend and so pleased we did. There were no pushy sales and the advice we were given was great, it was more about the right carpet for us and not trying to sell us the most expensive. Everyone who comes round now compliments us on our carpet, we love it! Thank you!
I am absolutely DELIGHTED with my new bedroom carpet from Carpets Direct 2 U in Pelsall. Rob gave me great advice on what carpet would be best - I had one carpet in mind but he advised a better one which was still the same price. Good old fashioned honest, customer service - no salesmen or upselling - they are a friendly, family run business that do what is best for the customer at a great price. Have used for several rooms now.
Review received from Mr P - A big thank you from my wife and I for the excellent job Richard and his young helper Mathew made of laying the vinyl floors of the bathroom and toilet. We are pleased with the result and would hope that you would let them know how pleased we are for their workmanship. May I also thank the gentleman who measured up for the amount of material required – he was very accurate.
Review received from Pat W - Shop - good service. Carpet came quick. Fitter - Good service. On time and fitted quickly.
A fault was found In a carpet purchased from the above business, Mandy dealt with our complaint and was helpful and quick to rectify. Mandy cares for her customers and the after service was excellent. My husband and I highly recommend this business and it certainly deserves its 5 stars and the title of best of Walsall. Thankyou so much Mandy.
A fault was found In a carpet purchased from the above business, Mandy dealt with our complaint and was helpful and quick to rectify. Mandy cares for her customers and the after service was excellent. My husband and I highly recommend this business and it certainly deserves its 5 stars and the title of best of Walsall. Thankyou so much Mandy.
Review received for Carpets Direct 2 U from Glenda M :- "Five star. Very good. Will use again."
Review received for Carpets Direct 2 U from Amelia G :- "The last fitting from Carpets Direct, but the service excellent as usual. I would highly recommend the service of all concerned."
Review received for Carpets Direct 2 U from Anthony H :- "Everything that has been done is 5 star from shop to carpet fitter. Excellent service. Thank you."
Review received for Carpets Direct 2 U from Bob C :- "Ian did a great job. Recommended Carpets Direct and didn't disappoint. Will be telling friends and family."
Very pleased with overall service from shop and fitter. Would recommend.
Very helpful service. Really pleased. Thank you !!
Review received for Carpets Direct 2 U from Amelia G :- "Another excellent sales and service on my lounge and dining room carpets."
Review received for Carpets Direct 2 U from Bridget S :- "Very clean and tidy. Very pleased. Thanks to all involved."
Review received for Carpets Direct 2 U from Christine M :- "Great service - very pleased."
Review received for Carpets Direct 2 U from Keith S :- "Excellent service throughout. Fitting of carpets 10/10!!"
Thank you to Richard at Aldridge for my beautiful new carpet for my caravan awning, i am the wow in South Wales.
Review received for Carpets Direct 2 U from Janet O :- "Excellent. Thank you very much."
Review received for Carpets Direct 2 U from Ella H :- "Very pleasant man. Left everything clean and tidy. Many thanks."
Review received for Carpets Direct 2 U from Lorraine L :- "Mandy and Rob were extremely helpful and patient considering we did not know what we wanted. They brought their expertise to the fore and we went for carpet which was fitted professionally by Fab."
Review received for Carpets Direct 2 U from Geoffrey M :- "Your fitter was very helpful as were your shop staff. We are very pleased with the carpets and will recommend you to anyone."
Review received for Carpets Direct 2 U from Amelia G :- "Second and third carpet purchased. Service as good as first time."
Review received for Carpets Direct 2 U from Pauline S :- "Would highly recommend. Good prices. Dedicated team of staff. Fitter first class. Left tidy. Very pleased with overall service."
Review received for Carpets Direct 2 U from Kathleen T :- "The most helpful carpet shop I've ever visited. Came to home to measure up. Is happy to wait until decorating is finished. Once I rang to let them know we're ready to get fitted, they came within two days. Job done! No problems."
