1st Time Fix Gas, Plumbing and Heating

5/5 based on 282 reviews
Latest Reviews
Very impressed from start to finish. Very punctual, friendly, tidy and professional. Thank you to Stephen and his apprentice, Louis for a fabulous service- can’t fault you! Thank you!
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Steve done has asked changed the settings on the heating Thankyou
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As ever a very good service - easy to arrange, lovely workmen, all done quickly no hassle! Definitely recommend
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Great service from a top professional who really knows their trade. Will be using them for all future jobs.
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Gas pipe re routing - job well done. Very neatly done. Thank you very much.
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Used previously as found recommended via 'which'. Much better than British Gas who I've used for years. Able to send pics over before hand to help identify the possible problem which allowed the plumber to fix on first visit within minutes. Arrived when they said they would and left the area spotless afterwards. Will definitely use again.

That was last year's review.

This year's review.... Couldn't fault if I tried. Easy to book, turn up when they say they do (unlike my previous experience with British Gas), do the job (without obligatory shaking their head when they see the boiler), leave your home spotless and payment is quick and easy.
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Wonderful from start to finish! Communication via WhatsApp was brilliant and the engineers who arrived were lovely to talk to and really knowledgeable. Nothing was too much trouble even when the job list evolved throughout the appointment. Massive thank you to Stephen and Louis/Lewis. It’s also great to see a company taking on young people and giving them a chance to learn and develop! Will be recommending to all of my family and friends & will be using 1st time Fix again when we need our boiler replacing. A very happy customer - thank you!
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excellent service, knowledgable and friendly staff
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I couldn’t be happier with 1st time fix the communication was excellent from call out to the problem with my boiler to fixing the issue they were friendly and very professional I would recommend them to anyone who has any gas or water issues thank you Steven and your team 5 star
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Excellent service and highly recommend!
The team are friendly but always professional and knowledgable.
They worked efficiently on the job and ensured my boiler was working perfectly before they left.
I will defiantly be using their services again.
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Can’t fault 1st Time Fix. They are heaven sent honestly. The communication is prompt and spot on and their service is astounding.
I had my gas outlets capped, boiler serviced, radiators checked and they even took out my old cooker. All this was done in good speed. What more can you ask for?

Thank you Stephen and your team - your service is unmatched. I highly recommend to anyone who needs their gas, plumbing and heating fixed - 1st Time Fix do an amazing job and their prices are awesome 5 ⭐️ from me!!
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Excellent service 👏
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Always use 1st time fix fantastic service Steven always goes above and beyond.
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Highly recommend 😀😀
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Very efficient service conducted with minimum disruption.
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I've been using 1st time fix for years, you can't fault them. I've got a temperamental old boiler that's a nightmare but they always know exactly what the fault is and manage to get the annoying old thing to fire up and do what it's meant to do.

They're clean and tidy and even offer to take their shoes of before they walk on my carpet. Lovely lads.
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After the 1st time using Stephen he left a very good impression on us. He arrived exactly on time and was polite, professional, knowledgable and tidy. He answered any questions that we had during the visit in a clear and understandable manner. We are in the process of obtaining a quote for a second job. Stephen is now at the top of our list of trusted tradesmen. Good job!

Update 23/05/24: Stephen attended today to supply and install a radiator and to rework existing pipe work. He was very tidy throughout the work and kept us updated as the job progressed. Upon completion he asked if we were happy with the standard of the install. We were extremely happy with the quality of everything. The standard of the soldered copper pipe work was exceptional. The follow up emails from 1st time fix contained photos of the work he had completed and they were sent very timeously. How refreshing it is to find a good reliable company that arrives perfectly on time and keeps you updated before, during and after the contracted work. Should be able to award 6 stars!
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We've used 1st Time Fix on a number of occasions and we've never been let down. All the engineers are polite and professional. The customer service is second to none, thank you and keep on doing what your doing.
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Great service! Turned up earlier than expected and sorted the problem out for me.. would definitely use again A+++
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Done a brilliant job, fantastic customer service, would highly recommend. Lee.M
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Excellent service, highly recommend
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Stephen and his team installed us an outside hot water tap for our hot tub. Couldn’t recommend highly enough. 5✨
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Came to fit my new central heating system. They were quick and tidy, fansltastic job would definitely recommend them
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Throughly professional, brilliant customer service & great company. Would recommend
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If Carlsberg did plumbers then 1st Time Fix would be the boys, great service and reliable. Have used multiple times for oil boiler servicing and would highly recommend. Thank you
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