1st Time Fix Gas, Plumbing and Heating
Latest Reviews
A prompt and highly efficient service. I have used 1st time fix for a number of years and would definitely recommend.
Source: trustpilot.com
Have used this company for the last 7 years. Staff have always been courteous, professional and friendly would recommend them to anyone. Steve seems to be very knowledgeable and efficient . He also likes a coffee. Will continue to use them on the future
Source: trustpilot.com
Couldn't recommend Steven highly enough!! Brilliant service and a job well done. Always happy to answer a question to put my mind at ease and the responses are always 1st rate and very polite. Very respectful of our property too when they come out to do a job! Thanks 1st Time Fix!!
Source: google.com
Not one for putting up reviews normally, but great service from 1st time fix.
Rang in at around 9am and by 11am two engineers had turned up and fixed my heating issue.
It’s the second time I’ve used this company, very impressed from start to finish.
Text messages received of ETA and an invoice emailed over straight away.
Thank you 1st Time Fix
Rang in at around 9am and by 11am two engineers had turned up and fixed my heating issue.
It’s the second time I’ve used this company, very impressed from start to finish.
Text messages received of ETA and an invoice emailed over straight away.
Thank you 1st Time Fix
Source: google.com
Fitted my boiler in 2019 and serviced annually since then. Prompt, polite and informative. Fitted Hive system in 2024 which has been very convenient. Highly recommended
Source: google.com
1STTIMEFIX - an excellent experience!! My initial enquiry with very helpful and friendly Lotty via telephone was followed by receipt of SMS and emailed confirmation of appointment with engineer Stephen Horne.
Stephen sent SMS advising he was on his way and, upon arrival, immediately placed dust sheet and mat on floor before commencing any work. He soon located the problem with the wall mounted gas heater and repaired within minutes, restoring much required warmth. Throughout the appointment Stephen was friendly, knowledgeable, efficient and extremely helpful. I would not hesitate to recommend 1sttimefix for superb customer service and will certainly contact them for any future work required.
Stephen sent SMS advising he was on his way and, upon arrival, immediately placed dust sheet and mat on floor before commencing any work. He soon located the problem with the wall mounted gas heater and repaired within minutes, restoring much required warmth. Throughout the appointment Stephen was friendly, knowledgeable, efficient and extremely helpful. I would not hesitate to recommend 1sttimefix for superb customer service and will certainly contact them for any future work required.
Source: google.com
Having issues with my waste pipe from the kitchen sink
Stephen came and cleared it and then have quoted for a repair to correct the issue going forward
Happy to use again
Stephen came and cleared it and then have quoted for a repair to correct the issue going forward
Happy to use again
Source: google.com
1st time fix are very professional, punctual & efficient.
Would highly recommend.
Would highly recommend.
Source: google.com
Just had boiler serviced, polite and friendly engineer. Good service by Louis and Steve
Source: google.com
We had no heating on the first floor, and Steve from 1st Time Fix came to sort it out. He was professional, friendly, and an absolute pleasure to deal with. He did an amazing job — everything was working perfectly by the time he left. True to the company name, it really was fixed first time! Highly recommend.
Source: google.com
Fire and boiler service. Very friendly and professional.
Source: google.com
Absolutely wonderful service - incredibly professional, friendly, and understanding (it wasn’t an easy job, the house proved to throw up unexpected problems!). Extra hours were put in to finish the job, and everything has been finished to a high standard.
I would highly recommend to anybody!
I would highly recommend to anybody!
Source: google.com
1sttimefix were brilliant from start to finish. The engineer arrived on time, , had the part fitted in no time. Everything was explained clearly, and the work was done neatly and professionally. Really friendly and tidy service — I couldn’t ask for better. Highly recommend 1sttimefix for anyone needing reliable boiler work!
Source: google.com
Excellent service thanks
Source: google.com
Great service, highly recommend will definitely use again.
Source: google.com
Brilliant service from Booking to completion.
The confirmation email and text message upon booking, the timely reminders the evening before visit and the messages to confirm the engineer was on his way all provided comfort and reassurance our boiler was on its way to be fixed and heat would be restored.
Upon arrival Stephen was fast, professional and tidy. Our boiler was back working quickly and our questions were answered thoroughly with sensible advice. We will definitely be a repeat customer.
The reassurance and professional service is invaluable. We highly recommend using this company.
2025 Update.
We have continued to use First Time Fix and have now used them to replace our old boiler. I am really pleased to report the excellent service remains. They do what they say, when they say they are going to do it. The work is neat, your home is left clean and everything works as they say it will do. The quality and assurance is brilliant and the prices are very reasonable.
We are really impressed.
The confirmation email and text message upon booking, the timely reminders the evening before visit and the messages to confirm the engineer was on his way all provided comfort and reassurance our boiler was on its way to be fixed and heat would be restored.
Upon arrival Stephen was fast, professional and tidy. Our boiler was back working quickly and our questions were answered thoroughly with sensible advice. We will definitely be a repeat customer.
The reassurance and professional service is invaluable. We highly recommend using this company.
2025 Update.
We have continued to use First Time Fix and have now used them to replace our old boiler. I am really pleased to report the excellent service remains. They do what they say, when they say they are going to do it. The work is neat, your home is left clean and everything works as they say it will do. The quality and assurance is brilliant and the prices are very reasonable.
We are really impressed.
Source: google.com
We used 1st Time Fix for the first time 2years ago when they supplied and fitted our new boiler. We have just had our annual service carried out by there Gas Safe Engineer Stephen Ware. He is a very thorough and extremely knowledgeable engineer who is only to happy to offer advice and guidance with any aspect of our central heating system. I would not hesitate to recommend 1st Time Fix. Thank you for your visit today Stephen and for leaving the work area clean and tidy.
Source: trustpilot.com
First class job brilliant thanks Steve
Source: google.com
Stephen came to service boiler which we hadn’t had serviced for a while, explained what faults were, very knowledgeable and polite would recommend to anyone, efficient and reliable ex British Gas, left areas clean,
Source: google.com
I’ve used 1st time fix twice and both times the work has been of good quality and a quick response. They are very experienced and knowledgeable and I would recommend them
Source: google.com
The team came and fitted a new boiler, after our old system was super inefficient. Their customer service and hard work was amazing, getting the job completed in three days, on time. The quote we was provided was better than other companies, I would highly suggest, great money for quality.
Source: google.com
Called to let us know they were on the way Excellent customer service polite friendly and professional speedy services , arrived on time and cleaned up after them selves.would highly recommend.
Source: google.com
Engineers arrived nice and early very pleasant and polite job was made to look very easy with their professional attitude cleared away all rubbish on completion of job five star company many thanks.
Source: google.com
Thank you to Steve & Louie for fitting our new Central Heating system. A brilliant job. Both were hardworking, friendly, polite and professional. Cleaned up and all rubbish removed. Would highly recommend.
Source: google.com
Fabulous service and outstanding efficiency. Steven was super friendly and very informative, he answered all my questions and gave me some really helpful advice. Being a first time, single, female home owner I felt really comfortable to have him in my home and will happily have him to keep my boiler serviced. Thank Steven, very affordable.
Source: google.com
