Local Reviews
In December 2020, Simon said about Howden Insurance
A very professional and informative outfit who communicated in a clear and helpful manner.
Source: trustpilot.com
In December 2020, Mr Scurr said about Howden Insurance
The only problem I encountered was in relation to providing the documentation, ie proof of no claims and signed documents.
Although I provided them by scanning and e-mail them, there is no acknowledgement of receipt nor suitability.
This is particularly troubling as they are necessary for cover to be in place and time constrained.
It is relatively simple to resolve.... if they are ok, let the client know, if not, let the client know, if you are unsure, let the client know.
I already have a preconception that, should I need help, it wont be forthcoming.
Equally, I already have doubts that I will renew with yourselves, simplistically as I an unsure of your customer focus and commitment.
I am more than willing to discuss this review and to waive anonymity. Should A-Plan decide to accept and discuss this please feel free to contact me Alan Scurr.
Following the review above, I've had a telephone conversation with the branch manager, I must admit it was a very useful conversation and I am appreciative of the opportunity to discuss my concerns and am much happier for it.
Many thanks.
Alan
Although I provided them by scanning and e-mail them, there is no acknowledgement of receipt nor suitability.
This is particularly troubling as they are necessary for cover to be in place and time constrained.
It is relatively simple to resolve.... if they are ok, let the client know, if not, let the client know, if you are unsure, let the client know.
I already have a preconception that, should I need help, it wont be forthcoming.
Equally, I already have doubts that I will renew with yourselves, simplistically as I an unsure of your customer focus and commitment.
I am more than willing to discuss this review and to waive anonymity. Should A-Plan decide to accept and discuss this please feel free to contact me Alan Scurr.
Following the review above, I've had a telephone conversation with the branch manager, I must admit it was a very useful conversation and I am appreciative of the opportunity to discuss my concerns and am much happier for it.
Many thanks.
Alan
Source: trustpilot.com
In December 2020, Alan Brockbank said about Howden Insurance
Very efficient friendly approach to helping me out again with my car insurance. I will be back!!
Source: trustpilot.com
In December 2020, Ann Bowden said about Howden Insurance
Happy with service and received paperwork very quickly.
Source: trustpilot.com
In December 2020, Clare said about Howden Insurance
Great price
Fast service and always friendly
Fast service and always friendly
Source: trustpilot.com
In December 2020, Grahame Broughton said about Howden Insurance
Good efficient independent broker, providing solid independent advice and service that fully mets my insurance requirements.
Source: trustpilot.com
In December 2020, Mr Singh said about Howden Insurance
Good service and excellent customer care. Always dealnin a very professional manner.
Source: trustpilot.com
In December 2020, Suzanne said about Howden Insurance
Been with A Plan for a few years now and cannot fault them. Always very helpful, fantastic service. Always work hard to get the best price for your insurance. Fantastic service, brilliant staff. You can not go wrong if you give them a chance.
Source: trustpilot.com
In December 2020, george said about Howden Insurance
Always great to deal with and always provide competitive prices.
Source: trustpilot.com
In December 2020, Mr Hewitt said about Howden Insurance
Excellent service and courteous staff
Frank
Frank
Source: trustpilot.com