Local Reviews
In December 2020, Customer said about Howden Insurance
All explained well to me good price
Source: trustpilot.com
In December 2020, Mr Phillips said about Howden Insurance
Excellent service, very helpful and knowledgeable. Imaani was very patient throughout and gave details of the options in a very clear and understandable way
Source: trustpilot.com
In December 2020, Blake said about Howden Insurance
We’ve been using A-Plan for a few years and we find them very helpful, friendly and willing to listen to our questions. Overall a great service from the team in Ipswich and thank you to all.
Source: trustpilot.com
In December 2020, Royce said about Howden Insurance
Excellent service from start to finish
Source: trustpilot.com
In December 2020, Coral said about Howden Insurance
To renew with A Plan was quick and simple.
Source: trustpilot.com
In December 2020, janet flett said about Howden Insurance
Always efficient in all my insurance policies
Source: trustpilot.com
In December 2020, Simon said about Howden Insurance
A very professional and informative outfit who communicated in a clear and helpful manner.
Source: trustpilot.com
In December 2020, Mr Scurr said about Howden Insurance
The only problem I encountered was in relation to providing the documentation, ie proof of no claims and signed documents.
Although I provided them by scanning and e-mail them, there is no acknowledgement of receipt nor suitability.
This is particularly troubling as they are necessary for cover to be in place and time constrained.
It is relatively simple to resolve.... if they are ok, let the client know, if not, let the client know, if you are unsure, let the client know.
I already have a preconception that, should I need help, it wont be forthcoming.
Equally, I already have doubts that I will renew with yourselves, simplistically as I an unsure of your customer focus and commitment.
I am more than willing to discuss this review and to waive anonymity. Should A-Plan decide to accept and discuss this please feel free to contact me Alan Scurr.
Following the review above, I've had a telephone conversation with the branch manager, I must admit it was a very useful conversation and I am appreciative of the opportunity to discuss my concerns and am much happier for it.
Many thanks.
Alan
Although I provided them by scanning and e-mail them, there is no acknowledgement of receipt nor suitability.
This is particularly troubling as they are necessary for cover to be in place and time constrained.
It is relatively simple to resolve.... if they are ok, let the client know, if not, let the client know, if you are unsure, let the client know.
I already have a preconception that, should I need help, it wont be forthcoming.
Equally, I already have doubts that I will renew with yourselves, simplistically as I an unsure of your customer focus and commitment.
I am more than willing to discuss this review and to waive anonymity. Should A-Plan decide to accept and discuss this please feel free to contact me Alan Scurr.
Following the review above, I've had a telephone conversation with the branch manager, I must admit it was a very useful conversation and I am appreciative of the opportunity to discuss my concerns and am much happier for it.
Many thanks.
Alan
Source: trustpilot.com
In December 2020, Alan Brockbank said about Howden Insurance
Very efficient friendly approach to helping me out again with my car insurance. I will be back!!
Source: trustpilot.com
In December 2020, Ann Bowden said about Howden Insurance
Happy with service and received paperwork very quickly.
Source: trustpilot.com