Local Reviews
In August 2026, Mrs Brown said about Howden Insurance
Very efficient and extremely helpful, I insured both vehicles easily.
Source: trustpilot.com
In August 2026, Mrs Janet Carter said about Howden Insurance
I have a few things dealt with by Howdens and all dealt with well. This time it was dealt with well but without the usual personal phone call at the beginning to discuss how to proceed and if I wanted any changes from last year - just an email
Source: trustpilot.com
In August 2026, customer said about Howden Insurance
Excellent service and communication
Source: trustpilot.com
In August 2026, christine said about Howden Insurance
Personal service. Uncomplicated. Competitive price.
Source: trustpilot.com
In August 2026, PAUL GOWERS said about Howden Insurance
I took out a home insurance policy with Howdens today and James Gilmour was extremely helpful. Howdens were able to beat my already competitive home insurance renewal.
Source: trustpilot.com
In August 2026, Satisfied electrician said about Howden Insurance
Not having to spend hours answering the same questions time after time with each different insurance company.
Source: trustpilot.com
In August 2026, Alexandra said about Howden Insurance
Stephanie (Robinson) supported us through a detailed and at times complex business insurance process, covering multiple areas of cover and a number of specific questions from our board. From start to finish, she was patient, professional, kind and extremely efficient.
What stood out most was Stephanie’s willingness to keep working through the detail with us. We went back many times with additional questions, revised requirements, requests for clarification and changes to the quotes. Stephanie handled every stage calmly and constructively, always coming back quickly with clear answers and updated information.
She made what could have been a very difficult process feel much more manageable. She took the time to explain the different options properly, helped us understand the implications of each policy, and ensured we had the documentation we needed to make an informed decision. Her responsiveness and attention to detail gave us real confidence throughout.
Stephanie was also a pleasure to deal with personally. She was consistently friendly, reassuring and supportive, even when we had to revisit points more than once. That combination of professionalism, patience and genuine care made a real difference.
We are very grateful for all of Stephanie’s help and would not hesitate to recommend her.
What stood out most was Stephanie’s willingness to keep working through the detail with us. We went back many times with additional questions, revised requirements, requests for clarification and changes to the quotes. Stephanie handled every stage calmly and constructively, always coming back quickly with clear answers and updated information.
She made what could have been a very difficult process feel much more manageable. She took the time to explain the different options properly, helped us understand the implications of each policy, and ensured we had the documentation we needed to make an informed decision. Her responsiveness and attention to detail gave us real confidence throughout.
Stephanie was also a pleasure to deal with personally. She was consistently friendly, reassuring and supportive, even when we had to revisit points more than once. That combination of professionalism, patience and genuine care made a real difference.
We are very grateful for all of Stephanie’s help and would not hesitate to recommend her.
Source: trustpilot.com
In August 2026, Mrs V said about Howden Insurance
I cannot thank Laura and James enough. Their expertise and knowledge of the insurance business is nothing but amazing and the help and advice I received recently was brilliant. Very competitive prices too. Whenever you ring up calls are answered quickly and efficiently. If the person you want to speak to is with a client or on the phone they will call you back, and they always do. All the staff I have spoken to were polite, courteous, and very understanding especially when dealing with someone of the older generation! There is nothing like personal service, so lacking in society today. So well done to everyone at Howdens in Frome, I cannot recommend you highly enough. Mrs V
Source: trustpilot.com
In August 2026, LESTER said about Howden Insurance
Always excellent personal service with pro active contact which is what you want from a broker.
Source: trustpilot.com
In August 2026, Mr Whittaker said about Howden Insurance
Always professional, knowledgeable and friendly plus very competitive. Had a couple of changes to do, not a problem to the staff if Howden Insurance, highly recommend!
Source: trustpilot.com