Local Reviews
In October 2017, TraceyA said about Howden Insurance
Excellent service and easy to go through the procedure. Very competitive rates with everything needed.
Source: trustpilot.com
In October 2017, Nicholas W said about Howden Insurance
I cancelled my car insurance with A-plan. Yep, they got me annoyed. - we argued and agreed to disagree. Then I went to Swinton who gave me a much better quote, which I accepted.
Then I had problems, not big ones but ones that keep you tied on the phone, the email, the chat...for most of the day....actually more than one day...and more than one call.
So, lost my cool with Swinton - centralised call centre meant I was being served by South of England and then North of England. Miss-information & confusion. Did I really sign up for this?
6 days later and after more calls and online chats....phone up Whitehouse and ask for the Manager - Steve, who takes the call and we smoothly reach an agreement - understanding. He's a person, with experience, you can talk to - even yell at if necessary!
Upshot - cancel bureaucratic waffle..waffle Swintons and return to Whitehouse - given a good rate as well. See, the important thing is not so much the money (that IS important!) but the service. Be wise - use Whitehouse...they're humans.
They don't get 5 stars for P*****g me off in the 1st place though.
Then I had problems, not big ones but ones that keep you tied on the phone, the email, the chat...for most of the day....actually more than one day...and more than one call.
So, lost my cool with Swinton - centralised call centre meant I was being served by South of England and then North of England. Miss-information & confusion. Did I really sign up for this?
6 days later and after more calls and online chats....phone up Whitehouse and ask for the Manager - Steve, who takes the call and we smoothly reach an agreement - understanding. He's a person, with experience, you can talk to - even yell at if necessary!
Upshot - cancel bureaucratic waffle..waffle Swintons and return to Whitehouse - given a good rate as well. See, the important thing is not so much the money (that IS important!) but the service. Be wise - use Whitehouse...they're humans.
They don't get 5 stars for P*****g me off in the 1st place though.
Source: trustpilot.com
In October 2017, Mr Leake said about Howden Insurance
the staff at the Taunton office were informative and very helpful. (unfortunately while we were there I began to feel ill and they were extremely concerned, helpful and yet respected the need for privacy) Thank you very much for the polite efficient service. We will certainly return for future insurance needs.
Source: trustpilot.com
In October 2017, Mary Redpath said about Howden Insurance
i had very good service
Source: trustpilot.com
In October 2017, Mr Parks said about Howden Insurance
nice people to help and assist whatever policy very polite and informative
Source: trustpilot.com
In October 2017, CL said about Howden Insurance
wonderful helpful personal and will definately use again - thanks!
Source: trustpilot.com
In October 2017, Mr Harris said about Howden Insurance
Friendly, non pushy advice. Local knowledge.
A lot better than ringing an anonymous call centre.
A lot better than ringing an anonymous call centre.
Source: trustpilot.com
In October 2017, Mrs Gibbs said about Howden Insurance
Really helpful and curtious pleased with the service
Source: trustpilot.com
In October 2017, Martin Hennessy said about Howden Insurance
Excellent quote communication and service from David and his team at the Basingstoke branch.
Absolutely first class quotations and much better than any online service.
Absolutely first class quotations and much better than any online service.
Source: trustpilot.com
In October 2017, leslie law said about Howden Insurance
Good experience on the phone. Too early to say anything else
Source: trustpilot.com