Local Reviews
In September 2025, Natalie Gray said about Howden Insurance
Great customer service from Amy at the Bromsgrove Branch. Explained my renewal very clearly and efficiently in a polite and friendly manner .I have been with Howden Insurance for two years now, and more than happy to continue with them for my car insurance.Colin
Source: trustpilot.com
In September 2025, Edward Hoy said about Howden Insurance
I found Howden Insurance services very helpful and efficient when dealing with my new first EV policy. I can’t thank them enough
Source: trustpilot.com
In September 2025, Julie Brady said about Howden Insurance
I dislike comparison sites and that time came around for car insurance. You then have to filter what you get and then add ons which make the policy more expensive. I was told to call and i did. Very competitive, everything explained and fantastic customer service. Thank you
Source: trustpilot.com
In September 2025, Sandra Adnitt said about Howden Insurance
Very helpful, friendly and efficient staff
Source: trustpilot.com
In September 2025, Julie said about Howden Insurance
Service was quick, efficient and competitive while maintaining a friendly and helpful approach.
Source: trustpilot.com
In September 2025, John dw said about Howden Insurance
Very helpful and concise clearly explaining all and best options
Source: trustpilot.com
In September 2025, Ashley Haddock said about Howden Insurance
I like that you can call and speak to someone without either a long hold or a fee to speak with someone if wanting to query anything. I like that you talk to a live person and not an automated system, especially if the query is not a common question.
Source: trustpilot.com
In September 2025, Konrad Wolosz said about Howden Insurance
Really very helpful and gave me an excellent price for a years insurance.
Source: trustpilot.com
In September 2025, Sally Simmons said about Howden Insurance
Appalling customer service! I cancelled
My insurance as bought a new car on Sunday and they are not contactable on a Sunday. Charged 250 odd for cancellation. Spoke to a really rude guy who said he was entitled to a day off and it was fine they weren’t open on a Sunday. Then called to take the payment I was in a meeting and couldn’t take the call so then straightaway send an email saying if payment is not paid they will instruct a debt collector. I’ve been with A Plan approx 10 years and not had a claim on car or van. Their approach is appalling and I will be cancelling all insurances I have with them at renewal.
There are a lot of better insurance companies around who treat you with respect! Nothing but rude!
Mark Simmons
I was since contacted and they waived the £50 cancellation fee and sincerely apologised which was much appreciated.
My insurance as bought a new car on Sunday and they are not contactable on a Sunday. Charged 250 odd for cancellation. Spoke to a really rude guy who said he was entitled to a day off and it was fine they weren’t open on a Sunday. Then called to take the payment I was in a meeting and couldn’t take the call so then straightaway send an email saying if payment is not paid they will instruct a debt collector. I’ve been with A Plan approx 10 years and not had a claim on car or van. Their approach is appalling and I will be cancelling all insurances I have with them at renewal.
There are a lot of better insurance companies around who treat you with respect! Nothing but rude!
Mark Simmons
I was since contacted and they waived the £50 cancellation fee and sincerely apologised which was much appreciated.
Source: trustpilot.com
In September 2025, Vivien Newsome said about Howden Insurance
Mr Jon Fletcher was must diligent and helpful throughout the process and especially kind as my husband had died recently
Source: trustpilot.com