Local Reviews
In January 2026, gary said about Howden Insurance
quick and easy as a human on the phone
Source: trustpilot.com
In January 2026, Craig said about Howden Insurance
It's all to do with the customer servcie, something which you do not get when buying through a price comparison site.
In this case, Lisa at the Bromsgrove office looked after me really well
In this case, Lisa at the Bromsgrove office looked after me really well
Source: trustpilot.com
In January 2026, DBFS said about Howden Insurance
Alex was excellent. He could not have made insuring my car more straightforward. 10/10, highly recommended; I wish I’d know about him and Howden years ago.
Source: trustpilot.com
In January 2026, Mr Williams said about Howden Insurance
You sorted out my insurance so quickly and efficiently also important to me the price was keen hopefully renew with you next time
Source: trustpilot.com
In January 2026, HAIDER ABBAS said about Howden Insurance
I realy appriciate the support and help from the realy professional people.I would like to thank all Howden insurance staff.You are realy kind and supportive.
Thank you.
Thank you.
Source: trustpilot.com
In January 2026, JANETIRVINE said about Howden Insurance
Well I learnt a lot about insurance and how it works…being insured properly and not under insured was something I didn’t really know about until I started talking about it. Very happy with my appointment.
Source: trustpilot.com
In January 2026, Carol Shillings said about Howden Insurance
Ashley Bolton gave me a very good, caring level of service. I had an issue with an insurance poilicy that could not be traced by 4 other of your members but Ashley took the trouble to work with me and sort a new policy whilst also tracking down the old. He was extremely kind, patient and helpful throughout - thank you
Source: trustpilot.com
In January 2026, Matt said about Howden Insurance
Great experience and service with Pieter
Would highly recommended
Easy and quick quotation
Thanks
Would highly recommended
Easy and quick quotation
Thanks
Source: trustpilot.com
In January 2026, martin colligan said about Howden Insurance
Staff very attentive, very helpful and spent lots of time refining the policy and quote, they could not have done more
Source: trustpilot.com
In January 2026, Robert Hands said about Howden Insurance
⭐⭐⭐⭐⭐
It is so refreshing to deal with a real person face to face rather than phoning a call centre and being trapped in a loop with an AI bot. After 46 minutes of frustration you might eventually get to speak to a human – only to find they’re working from a script and can’t actually answer your questions that was with my last insurance provider.
That’s why Carl at Heldons Insurance on Stratford Road, Shirley, is such a breath of fresh air. I can’t speak highly enough of him. Carl is incredibly friendly, approachable, and genuinely helpful. He listens, understands what you need, and gives clear, honest advice without any hassle.
Customer service like this is rare these days, and Carl truly stands out. I wouldn’t go anywhere else for my insurance. Highly recommended!
It is so refreshing to deal with a real person face to face rather than phoning a call centre and being trapped in a loop with an AI bot. After 46 minutes of frustration you might eventually get to speak to a human – only to find they’re working from a script and can’t actually answer your questions that was with my last insurance provider.
That’s why Carl at Heldons Insurance on Stratford Road, Shirley, is such a breath of fresh air. I can’t speak highly enough of him. Carl is incredibly friendly, approachable, and genuinely helpful. He listens, understands what you need, and gives clear, honest advice without any hassle.
Customer service like this is rare these days, and Carl truly stands out. I wouldn’t go anywhere else for my insurance. Highly recommended!
Source: trustpilot.com